Ratings based on 120 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.5 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from London

Very centrally located, close to metro and sights

Posted 30-Aug-2014
I wanted somewhere central and close to walk to most of the main sights. This hotel fits the bill. Just metres from Plaza de Espana and simple to locate from Barajas airport. 10.minute walk to Royal Palace. Lots of choices for eating around there and for many shops. Hotel is quiet considering its location. A rare hotel offering triple rooms it made for a convenient and pleasant stay. Well recommended.
4 out of 5
Recommended
for Everyone
by A verified traveller

Excellent location

Posted 29-Jul-2014
Excellent location. It is not only close to subways and bus stops, but also close to several attractions. Also very close to shopping centers and restaurants. It is bit noisy duing night.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great Views of Gran Via

Posted 23-Jul-2014
Pros: The view
Cons: Internet
Location: Royal Palace, Shopping, dining, metro
I have stayed at this hotel 2 times before this stay! It is on a main street with great views. The hotel has good size rooms. The bathrooms are small and the internet is very slow and often does not connect, BUT it is a good value for the money. I recommend it for couples, or single travelers. There are so many restaurants by the hotel and shopping is down the street. Also main attractions and sightseeing and metro are all close.
5 out of 5
Recommended
for Everyone
by A verified traveller from Miami

Great location.

Posted 13-Jul-2014
We had a family room which was roomy for us four. Near Plaza de Espana. Within walking distance of great food choices and tourist sites. Definitely will be back.
2 out of 5
by vegas

Hotel and staff is average

Posted 19-Jun-2014
Hotel and staff is average but front desk not able to accommodate a small request for later check out extension of 1-2 hours puts it below avg.
5 out of 5
Recommended
by Happy Traveler from Minnesota, USA

Very Friedly and Helpful Staff

Posted 17-Jun-2014 on Hotels.com
Excellent hotel in a great location.
3 out of 5
by andylad69 from bournemouth

Location

Posted 15-Jun-2014
Pros: The balcony and the location
Cons: Renovation
Location: On the Main Street so close to everything needed
A great location but starting to look a bit tired in places. We had a room with a balcony which was nice, but a connecting door to the next room which lacked privacy.
5 out of 5
Recommended
for Personal Event
by Anthony from Madrid

Great hotel

Posted 05-Jun-2014 on Hotels.com
The hotel was nice. The buffet for breakfast was quite delicious. I think it had something for everyone to enjoy. The bed was one of if not the most comfortable bed I have ever slept on. I had the best sleep I've had in a very long time on that bed. The location was great. Decent bar across the street and Fridays right next door.
5 out of 5
Recommended
for Everyone
by Lorraine from Kent, England

Weekend break

Posted 04-Jun-2014
We booked this hotel with friends. The service was excellent as were the rooms and breakfast. Perfect central location. Had a wonderful time and would definately recommend.
4 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 17-May-2014 on Hotels.com