Ratings based on 106 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.5 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified traveller from Miami

Great location.

Posted 13-Jul-2014
We had a family room which was roomy for us four. Near Plaza de Espana. Within walking distance of great food choices and tourist sites. Definitely will be back.
2 out of 5
by vegas

Hotel and staff is average

Posted 19-Jun-2014
Hotel and staff is average but front desk not able to accommodate a small request for later check out extension of 1-2 hours puts it below avg.
3 out of 5
by andylad69 from bournemouth


Posted 15-Jun-2014
Pros: The balcony and the location
Cons: Renovation
Location: On the Main Street so close to everything needed
A great location but starting to look a bit tired in places. We had a room with a balcony which was nice, but a connecting door to the next room which lacked privacy.
5 out of 5
for Everyone
by Lorraine from Kent, England

Weekend break

Posted 04-Jun-2014
We booked this hotel with friends. The service was excellent as were the rooms and breakfast. Perfect central location. Had a wonderful time and would definately recommend.
3 out of 5
by PL from Canada

Only location is good

Posted 01-May-2014
Not worth having breakfast at the hotel. Terrible coffee. Room is dated and looks dusty. Location is convenient for major tourist sites and many are within distance.
4 out of 5
for Everyone
by A verified traveller

Convenient, well provided hotel.

Posted 30-Apr-2014
Pros: Fairly central location within walking distance of attractions and yet, not noisy. Well appointed and reception staff most helpful.
Cons: Clearer heating/cooling instructions.
Location: On top end of Gran Via, close to parks and palace a few steps from the metro, which made travel to the Airport easier.
Chosen for a two night stay in a central location, it proved good value for money and offered everything I needed. Don't be put off by the unprepossessing entrance. Rooms are spacious and well found. Breakfast room light and, again , spacious and a perfectly satisfactory buffet.. Discrete , helpful staff. My room was a good size, quiet, spanking clean, with more than adequate storage and very comfortable bed. Bathroom also generous.
3 out of 5
for Everyone
by Tariq from Solihull, UK

Well located

Posted 21-Feb-2014
Pros: Proximity to shops and centre. Excellent breakfast
Cons: No room service or restaurant only breakfast. No coffee and tea making facilities in room. The walls need painting as are looking tired from use.
Location: Easy commute. No need to get the hop on and off bus as can walk to most sights. Can take the metro for the museums. Excellent flamenco at Las Tablas
Reasonable hotel close to metro and centre. Well priced for families as you can have upto 3-4 in a room.
5 out of 5
for Everyone
by Andrea from Budapest

Nice hotel in the heart of Madrid

Posted 16-Feb-2014
Pros: location, bed, staff
Cons: The building inside maybe needs a bit of manicure.
Location: Everything is right there, since it is on Gran Via. The nearest restaurant/bar was 9 steps away from the entrance door.(we counted) The metro is on th
The location is excellent, the staff was really helpful and friendly. I f I go to Madrid next time I will surely stay there again.
5 out of 5
by Tom Whiting from Murcia


Posted 19-Jan-2014 on Hotels.com
Only stayed in Madrid for 2 days but was very happy with the hotel. Location was perfect as everything was withing walking distance. Very friendly staff and very clean in all aspects. Would definitely stay there again and recommend to friends.
5 out of 5
by Manny Tadalan from Florida, USA

Excellent location and very central to everything.

Posted 14-Jan-2014 on Hotels.com
I had a very nice stay in the hotel. The room is big and very clean. The staff is excellent and very helpful in giving all the information I needed during my stay with them. I will recommend this hotel to anybody who is going to Madrid either on pleasure or business trip. I will not hesitate to go back and stay there again in my next visit. Let me add that breakfast was also very good.