Ratings based on 627 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Montreal

Week end à Madrid

Posted 28-Jan-2015
Pros: Le petit déjeuner est excellent et la suite junior est un choix astucieux
Cons: Ils devraient avoir de shampoing et gel douche individuels plutôt qu'une bouteille à usage commun
Location: A deux pas de l'opéra et du palais royal. A cinq minutes de grand via et porta dél sol. Bref, au milieu de tout! Genial
Excellente expérience du début a la fin. Très bon service, belle grande chambre, petit déjeuner compris qui était très varié. Très bon hôtel et l'emplacement est génial au milieu de tout.
4 out of 5
Recommended
for Families
by A verified travellerfrom America

Close to many landmarks

Posted 11-Jan-2015
Pros: Location
Cons: Friendliness, Helpfulness of the reception. They could do the extra step with families
Location: Very good. Tons of shopping as well as many restaurants, plazas and historical landmarks.
Not the best welcoming, but the buffet made up for up.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom wales

Hotel very well placed for moving around the city

Posted 11-Jan-2015
Pros: As above
Cons: Some areas are now in need of refurbishment but not to the detriment of the character of the hotel.
Location: The city is on your doorstep!
Hotel is very clean, staff are most helpful, particularly the reception staff, who responded to my email to ask if they could secure tickets for the " Sorolla in America" exhibition by greeting me with them on our arrival at the hotel...brilliant! The hotel is clean and room was quietest we have ever stayed in, a welcome retreat from the bustle of the city. Would recommend it to anyone wishing for the above features.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Bologna

Comodo albergo in centro

Posted 08-Jan-2015
Pros: Posizione
Hotel curato ed accogliente, per 5 euro giornalieri in più ci hanno sistemato in una camera superior, nettamente migliore della standard precedentemente prenotata. Hotel vecchiotto ma pulito, bel servizio ristorante al piano terra ed ottima posizione, vicino alla fermata della metro Santo Domingo. Nel complesso molto buono, qualche dettaglio troppo vecchio ma ok.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Alicante

Hotel für kurzen Städtetrip

Posted 02-Jan-2015
Der grösste Vorteil des Hotels ist seine zentrale Lage. Vom Hauptbahnhof Atocha ist das Hotel, mit einmal umsteigen, in wenigen Minuten erreichbar. Auch alle Attraktionen sind gut erreichbar. Die Zimmer sind grundsätzlich sauber, aber sehr verlebt und abgenutzt. Außerdem ist das Hotel sehr hellhörig und laut. Unserem Wunsch nach einem Doppelbett und Nichtraucherzimmer wurde nicht entsprochen. Wir wurden allerdings in einem nicht ganz so freundlichem Ton darauf hingewiesen, dass wenn wir das unbedingt wollen, gerne einen Aufpreis in Höhe von 11€ pro Tag zahlen können. Fazit: Für zwei Nächte ok, beim nächsten Madrid Trip buchen wir aber ein anderes Hotel.
1 out of 5
by A verified travellerfrom Marseille

Pas de cafe pour ceux qui partent avant 7 heures

Posted 01-Jan-2015
Nous nous sommes vu refuser grossièrement un simple café avant l heure d ouverture du restaurant, bien que nous ayons prévenu la réception la velle. Nous avons été rejeté comme des Péons
4 out of 5
Recommended
for Everyone
by A verified traveller

アクセスのよい清潔感のあるホテルですがスタッフの対応は??

Posted 29-Dec-2014
Pros: 立地、清潔感、朝食ビュッフェ
Cons: 忘れ物に対する規約
Location: 王宮、カセドラル、マヨール広場、スーパーマーケット
12/22~24の二泊しました。地下鉄のサントドミンゴ、オペラ駅共に徒歩3分の好立地。王宮やマヨール広場にも歩いていけるところでこの値段はリーズナブルだと思います。朝食ビュッフェも満足でした。ただ娘がコンセントのプラグをつけっぱなしで忘れてきてしまい、もう一泊マドリッドの他のホテルだったので24日の夜(九時過ぎくらい)に電話してこれから取りに行くと話たのだがもう今日はダメで明日の朝にしてくれと、しかも明日の朝早くはレセプションが込み合うので十時過ぎにしろと言うのです。タクシーで今すぐ行くし、手間は取らせないといくら話てもダメで交渉の末翌朝九時に取りに行くことになり取りに行くとお掃除のおばさんがすぐに渡してくれました。Xmasイブだからとか忘れ物はデパートメントストアーにあるからとか言っていて、でもホテルは24時間開いているのに意味が分かりません。ちょっとこの辺の取決めはどうかなと思いました。
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Bergamo

In centro, comodo e confortevole

Posted 26-Dec-2014
Albergo in centro, comodo e confortevole. Ci ritorneremmo.
4 out of 5
Recommended
for Couples
by A verified travellerfrom Cinisello Balsamo (Mi)

Tour Madrid.

Posted 19-Dec-2014
Pros: Camera ampia, dotata di parquet che assicura un elevato grado di pulizia.
Cons: Sistema di condizionamento.
Location: Posizione ottimale per visitare e vivere la città.
Soggiorno di 5 giorni decisamente gradevole e sufficiente per una visita particolareggiata di Madrid e di Toledo.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom mi

buon hotel a due passi dal palazzo reale

Posted 15-Dec-2014
Pros: tutto.
ottima posizione e buon livello di comfort, camera spaziosa e pulita, staff cordiale e preparato.