Ratings based on 735 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Birmingham, UK

Very central

Posted 17-May-2015
Good location, good reception service, lovely room - bathroom in need of an update.
4 out of 5
Recommended
for Everyone
by A verified traveller

Angenehmes Hotel im centrum

Posted 13-May-2015
Pros: Die freundlichen Mitarbeiter
Cons: Die Bahr etwas länger als bis 22:00 Uhr öffnen
Location: Man wohnt sehr zentral, wir könnten die stadtführung ohne Verkehrsmittel machen.
Angenehmes Klima, Personal sehr freundlich und hilfsbereit. Zimmer zur Seitenstraße etwas laut durch strassenwirtschaft. Gutes Frühstück und guter Service.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Kent

Great location

Posted 11-May-2015
Pros: Location, ambience
Ideal for the Palacio Real and the Plaza Mayor. Quiet street but close to all of the main sights. Excellent front desk staff. Fantastic breakfast.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom lissone

hotel rilassante a due passi dal centro

Posted 05-May-2015
Pros: la luce, la pulizia e la modalità di approccio del personale
Location: posizione eccellente, vicino alle grandi vie , aalle piazze e ai luoghi di interesse culturale
4 giorni in ambiente raffinato ma non pretenzioso, personale disponibile , confort in ogni senso, estrema pulizia nella suite e nei grandi saloni, ambienti luminosi e profumati.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Bologna ITALIA

Hotel in posizione strategica

Posted 04-May-2015
Ho soggiornato al quarto e ultimo piano in una bella stanza grande. Il letto era grande e confortevole, il bagno dotato di bidè e pulito. Ci sono stato 2 notti e sono stato bene. Non escludo che ci tornerei.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom UK

Well placed hotel for most attractions

Posted 04-May-2015
Pros: The staff; its position; its peacefullness.
Cons: Bathrooms need improving and some of the carpets near the lifts are very warn
Location: Central location with easy walking to the Prado and the Botanic Gardens (about one mile). Plenty of good resturants near by and the Opera House about
Well placed hotel for most attractions. A very enjoyable stay with helpful staff. A certain amount of refurbishment is due and I believe they will commence soon. Would certainly go back next time I am in Madrid.
4 out of 5
Recommended
for Everyone
by A verified traveller

Top-Lage und guter Service

Posted 03-May-2015
Pros: Gute Lage, Service, Frühstück
Cons: Sanierung stellenwise erforderlich.
Location: Sehr zentral, äußerst gut angebundenn
Das Hotel liegt sehr zentral. Trotzdem war es sehr ruhig, da Zimmer zum Innenhof. Sehr gutes Frühstück bis 11h, sehr guter Service an der Rezeption. Sanierungszustand hat leichte Mängel, aber Hotel wird in Kürze für die Renovierung geschlossen.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 29-Apr-2015
Das Hotel liegt mitten in der Stadt. Preisleistung passt. Ein sehr freundliches Hotelteam. Wir würden wieder hinfahren.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom bei Stuttgart

Sehr schönes Hotel inmitten der Altstadt

Posted 29-Apr-2015
Direkt an die Fußgängerzone inmitten der Altstadt angrenzend, sehr sauberes Hotel in wunderbarem Ambiente unter einer zum Himmel offenen gemütlichen Sitzlandschaft aus Sesseln und Sofas. Die Gebrauchsspuren der Bodenteppiche in den Treppenhäusern tun dem Hotel und diesem Ambiente keinen Abbruch - wir würden jederzeit gerne wieder dort übernachten. Auch das Frühsücksbuffet war nicht zu verachten - immer waren schmackhafte Obstkreationen vorhanden.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom london

Madrid Tour 2015

Posted 20-Apr-2015
Pros: Our room and the helpfull reception.
Cons: Efficiency of breakfast staff
Location: Madrid would certainly not be amongst my favourite capitals but this hotel was within walking distance of many good eating places
Very well located hotel with very helpfull staff really enjoyed the hotel was the hilight of our stay.