Ratings based on 662 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Berwyn, PA

You can not beat the location of this hotel!

Posted 24-Mar-2015
Steps from the Royal Palace, Plaza Mayor and shopping on Gran Villa, the TRYP Ambassador puts you in the heart of Madrid's sites. A lovely smaller (and quaint older) hotel with friendly staff, dining room and lively evening bar. We chose to eat outside of the hotel, however, so can't vouch for food. Beds were comfortable, and staff accomodating of any requests.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Jacksonville

Good Hotel in the middle of the City of Madrid

Posted 20-Mar-2015
Pros: Everything
Cons: NOP!!
Location: Close to the metro station Opera. Just 2 minutes away and in the middle of the city
In generell most people in the service industry in Madrid are (well known) quite unfriendly and most of the time they refuse to speak English. NOT in the TRYP hotel. Friendly, helpful and good people in a good mood. Good hotel in a good standard. For me it was not the first and will not be the last time that I am going to stay there.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Scotland

Criticisms are outweighed by pluses

Posted 19-Mar-2015
Pros: Pretty much everything
Cons: Bits & pieces but nothing of significance
Location: Excellent
Read the crits pre-visit & yes the carpets are worn in places etc but the plus side is excellent rooms, breakfast, good attentive service in a traditional setting. Perfectly located with easy access to most amenities, transport links. If you want a soulless shoe-box kind of a chain-hotel experience it is probably not for you. Personally I am much happier to have some style, if slightly worn at some of the edges. I would recommend / stay there again without hesitation.
5 out of 5
Recommended
for Students
by A verified travellerfrom Zürich

Sehr gutes Hotel in Top Lage

Posted 19-Mar-2015
Pros: Lage
Location: Königspalast und Opernplatz in unmittelbarer nähe
Verbrachten ein Wochenende in Madrid. Das Hotel ist ideal dafür. Sehr sauber, sehr gut gelegen und sehr freundliches Personal.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Val d'Oise

Hotel proche du centre

Posted 18-Mar-2015
Pros: Nous avons aimé la proximité du centre ville. L'heure tardive du petit déjeuner et sa composition impressionnante. La chambre spacieuse et lumineuse.
Cons: Un rafraîchissement de l'établissement, ce qui va être fait puisqu'il ferme en juillet pour rénovation.
Location: Nous étions proche de la station de métro Opéra ou San Domingo. Proche de la Gran via, de la plaza del sol, Palais Réal, du centre historique.
Nous avons été très bien accueillis. Notre chambre était spacieuse, très lumineuse et malgré la rue silencieuse. Cet hôtel est proche de 2 stations de métro, près du centre historique, on peut y revenir pour s'y reposer. Le petit déjeuner est pantagruélique et servi jusqu'à 11h30, que du bonheur.
4 out of 5
Recommended
for Everyone
by A verified traveller

Ottima posizione è ottimo rapporto q/p

Posted 18-Mar-2015
Pros: Posizione e struttura pulita e accogliente
L'Albergo è in una posizione incredibilmente comoda per girare a piedi tutta la Madrid che conta. La struttura è classicheggiante, sicuramente ha avuto i suoi momenti di gloria anni fa ma non si ha la sensazione di decadenza tutto è ancora piacente e anche i bagni sono piacevolmente confortevoli. Tutto pulito, parquet in camera, ampie balconate e efficiente climatizzazione. In doppia con una bambina siamo stati davvero bene. Assolutamente consigliato!
4 out of 5
Recommended
for Couples
by A verified traveller

Great hotel in center of Madrid

Posted 17-Mar-2015
Pros: The location is excellent. The staff were very helpful and pleasant. We were within walking distance of so many famous attractions.
Cons: Getting to the hotel late at night is difficult when you don't know the area. I just stumbled on to the AeroCity offer on your website by accident.
Location: Hotel is near two Metro stops. Gran Via is two blocks away. The Royal Palace, Plaza de Oriente, Sabatini Gardens etc are all within walking distance
TRYP Ambassador is located within walking distance of many attractions. The royal palace, Plaza de Cibeles, El Retiro Park, Temple of Debod, Sabatini Gardens, Museo del Prado, Plaza de Espana to mention just a few. The Metro stops Opera and Santo Domingo are both also very near the hotel. The hotel is just a couple of blocks from the Gran Via so you avoid all the noise and traffic and can enjoy a quiet nights sleep. The carpets are a bit worn and there was no view from the room but as we spent little time in the room it was not an issue. The staff were all very helpful. The breakfast was amazing with great variety. Checking in and out was very easy and quick. The most inconvenient part was getting from airport to the hotel. Going by Metro means several changes which is difficult at night when you don't know the city. However we used Expedia and booked a return on AeroCity shuttle bus for a very reasonable price and were very pleased with the service. Would definitely recommend to everyone.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Milano

Buon albergo in centro città

Posted 16-Mar-2015
Albergo situato in ottima posizione, a due passi da Plaza del Sol e dal palazzo reale. L'hotel in tutta la sua struttura (esterno, parti comuni, camere....) è molto vecchio e necessita di una ristrutturazione, in compenso è molto pulito ed il personale è cordiale e disponibile. La vicinanza al centro e la cortesia non giustificano il prezzo della camera
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Warendorf

Schönes Hotel im Zentrum

Posted 12-Mar-2015
sehr gute Lage, leider ist das Hotel schon etwas abgewohnt - aber der super Service und die Sauberkeit lassen einen darüber hinweg sehen! Jederzeit wieder!
4 out of 5
Recommended
for Everyone
by A verified traveller

Weekend away

Posted 10-Mar-2015
Hotel close to the Palace and a short walk to many of the City Centre attractions