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  • £57
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Petit Palace Alcala Torre

Alcala 23 Esq. Virgen Peligros, 2 Madrid, 28014 Spain

Family-friendly hotel in Gran Via - Puerta Del Sol neighborhood near Royal Botanical Garden

In historical district
Located in the heart of Madrid, this business-friendly hotel is within walking distance of San Fernando Royal Academy of Fine Arts, Congress of Deputies, and Plaza Santa Ana. Also nearby are National Library and Puerta del Sol. Show more
Hotel restaurant
In addition to a restaurant, Petit Palace Alcala Torre features a business center. Other amenities include complimentary wireless Internet access and complimentary high-speed (wired) Internet access.
LCD television
LCD televisions come with digital channels. Guestrooms also feature complimentary wireless Internet access, complimentary high-speed (wired) Internet access, and air conditioning. Hide

GUEST REVIEWS

3.7out of 5

Expedia Guest Rating

80%

of guests recommend

TripAdvisor Traveller Rating

TripAdvisor Traveller Rating

TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.

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Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be dd/mm/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 30/06/2013. The check-out date cannot be after 30/06/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.
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Room type  
Standard Room
1 queen2 twinWindows open to view of the city. Desk. LCD television with digital channels. Complimentary wired and wireless Internet access. Laptop-compatible safe and in-room safe. Complimentary newspapers. Minibar. Ensuite bathroom with shower. Bath amenities include hair dryer, makeup/shaving mirror, and complimentary toiletries. Blackout drapes/curtains, sewing kit, and soundproofing. Air conditioning. Iron/ironing board available on request. Wheelchair accessible.
Family Room
1 king1 queen1 twin2 double2 twin1 bunkWindows open to view of the city. Desk. LCD television with digital channels. Complimentary wired and wireless Internet access. Laptop-compatible safe and in-room safe. Complimentary newspapers. Minibar. Ensuite bathroom with shower. Bath amenities include hair dryer, makeup/shaving mirror, and complimentary toiletries. Blackout drapes/curtains, sewing kit, and soundproofing. Air conditioning. Iron/ironing board available on request. Wheelchair accessible.
Standard Non Refundable
1 double2 twinWindows open to view of the city. Desk. LCD television with digital channels. Complimentary wired and wireless Internet access. Laptop-compatible safe and in-room safe. Complimentary newspapers. Minibar. Ensuite bathroom with shower. Bath amenities include hair dryer, makeup/shaving mirror, and complimentary toiletries. Blackout drapes/curtains, sewing kit, and soundproofing. Air conditioning. Iron/ironing board available on request. Wheelchair accessible.
Petit - Small Room - Room only
1 doubleWindows open to view of the city. Desk. LCD television with digital channels. Complimentary wired and wireless Internet access. Laptop-compatible safe and in-room safe. Complimentary newspapers. Minibar. Ensuite bathroom with shower. Bath amenities include hair dryer, makeup/shaving mirror, and complimentary toiletries. Blackout drapes/curtains, sewing kit, and soundproofing. Air conditioning. Iron/ironing board available on request. Wheelchair accessible.
Triple Room - Room Only
1 double1 BedWindows open to view of the city. Desk. LCD television with digital channels. Complimentary wired and wireless Internet access. Laptop-compatible safe and in-room safe. Complimentary newspapers. Minibar. Ensuite bathroom with shower. Bath amenities include hair dryer, makeup/shaving mirror, and complimentary toiletries. Blackout drapes/curtains, sewing kit, and soundproofing. Air conditioning. Iron/ironing board available on request. Wheelchair accessible.
Romantic Escape - Romantic Package
1 doubleWindows open to view of the city. Desk. LCD television with digital channels. Complimentary wired and wireless Internet access. Laptop-compatible safe and in-room safe. Complimentary newspapers. Minibar. Ensuite bathroom with shower. Bath amenities include hair dryer, makeup/shaving mirror, and complimentary toiletries. Blackout drapes/curtains, sewing kit, and soundproofing. Air conditioning. Iron/ironing board available on request. Wheelchair accessible.
Petit - Small Room - Non Refundable
1 doubleWindows open to view of the city. Desk. LCD television with digital channels. Complimentary wired and wireless Internet access. Laptop-compatible safe and in-room safe. Complimentary newspapers. Minibar. Ensuite bathroom with shower. Bath amenities include hair dryer, makeup/shaving mirror, and complimentary toiletries. Blackout drapes/curtains, sewing kit, and soundproofing. Air conditioning. Iron/ironing board available on request. Wheelchair accessible.
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Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Policies
  • Pets accepted
  • Check-in time starts at 2 PM
  • Check-out time is Noon

Promotions

Free Gift

Book a stay in a Family Room and receive a complimentary gift for the children upon arrival.

Subject to availability.

Accessibility Options

  • Roll-in shower
  • In-room accessibility
  • Accessible bathroom

Property Amenities

  • 24-hour front desk
  • Air-conditioned public areas
  • Business services
  • Coffee in lobby
  • Complimentary newspapers in lobby
  • Elevator/lift
  • Airport transportation
  • Wireless (high-speed) Internet access - complimentary
  • Business center
  • Laundry facilities
  • Babysitting or child care
  • Total number of rooms - 60
  • On-site car rental
  • Luggage storage
  • One meeting/conference room
  • Express check-in
  • Number of floors - 12
  • Multiple small meeting rooms
  • Multilingual staff
  • Audio-visual equipment
  • Restaurant(s) in hotel
  • Safe-deposit box at front desk
  • Banquet facilities
  • Breakfast available (surcharge) buffet
  • Dry cleaning/laundry service
  • Event catering
  • Parking nearby
  • Parking nearby (surcharge)
  • Wired (high-speed) Internet access - complimentary
  • Medical assistance available
  • Photocopy machines
  • Tour assistance
  • Umbrella
  • Wheelchair accessible

Rooms

Petit Palace Alcala Torre offers 60 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms feature city views. LCD televisions come with digital channels. Bathrooms include showers, makeup/shaving mirrors, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wired and wireless high-speed Internet access. Business-friendly amenities include desks, complimentary newspapers, and direct-dial phones. Additionally, rooms include safes and windows that open. Irons/ironing boards, extra towels/bedding, and wake-up calls can be requested. A nightly turndown service is provided and housekeeping is offered daily.

All guestrooms are non-smoking.

Petit Palace Alcala Torre, Madrid,  Spain, Rooms Guest Room

Room Amenities

  • Air conditioning
  • Complimentary newspaper
  • Climate control
  • Blackout drapes/curtains
  • Direct-dial phone
  • Minibar
  • Wake-up calls
  • Extra towels/bedding
  • Turndown service
  • Private bathroom
  • Makeup/shaving mirror
  • Electronic/magnetic keys
  • Desk
  • Window opens
  • Cribs (infant beds) available
  • Soundproofed rooms
  • In-room safe
  • Daily housekeeping
  • Complimentary toiletries
  • Hair dryer
  • Sewing kit
  • Shower only
  • In-room childcare (surcharge)
  • Iron/ironing board (on request)
  • Rollaway beds available
  • Non-smoking only
  • Digital television service
  • Wireless high-speed Internet access (complimentary)
  • Wired high-speed Internet access (complimentary)
  • In-room safe (laptop compatible)
  • LCD television
  • City view
  • Wheelchair accessible

Dining

Petit Palace Alcala Torre has a restaurant serving breakfast only.

Petit Palace Alcala Torre, Madrid,  Spain, Dining Breakfast room

Recreation

  • Tennis nearby
  • Pilates classes/instruction nearby
  • Yoga classes/instruction nearby
  • Swimming nearby
  • Running track/path nearby
  • Bicycle rentals on site

Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Petit Palace Alcala Torre

3.7
out of 5
avg. guest rating
Hotel service:
3.8
Hotel condition:
3.9
Room cleanliness:
4.1
Room comfort:
3.5
Location:
4.6
Neighbourhood:
4.4
80%

of guests recommend

out of 45 reviews

Write a review of this hotel

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A Traveller from Denver
2.0
out of 5
Does not recommend this hotel
Posted 16 Apr 2011

“wouldn't stay there again”

We had stayed at another Petit Palace hotel in Barcelona which was wonderful. This one left much to be desired. The air conditioning didn't work the entire time we were there (5 nights), and the lobby was dirty. Our room was cramped, but we expect that somewhat in Europe. We couldn't open our window at night for cool air because the area around the hotel was so noisy and this continued until after midnight. The staff was really not overly accommodating and were all young girls. We didn't have any specific needs but didn't feel that they were overly available if we did.

A Traveller from Philadelphia, PA
1.0
out of 5
Does not recommend this hotel
Posted 8 Oct 2010

“Tiny gloomy room, awkward layout, inaccessible network”

We actually wouldn't have minded the incredibly small room if it had not had a large one-meter-square post down the center, right by the bed, which made even getting around the room very awkward. The overall effect was depressingly claustrophobic, and was made worse by the extremely low lighting both in the hallways and in the room, even with all lights on. It was a struggle to find the card slot to turn the lights on when we entered, even once we knew where to look. We never could get a wireless internet signal, as advertised. However, the fixtures were very nice and the location superb for tourism.

Area recommendations
This hotel is ideally situated, midway between the major museums and the major squares.
Nicte G from Elgin, IL
5.0
out of 5
Recommends this hotel
Posted 4 Aug 2010

“Excellent service”

The hotel was neat and clean everywhere. All the people from the desk where very helpfull, and always had a smile in their faces.

Matjaz from Slovenia
5.0
out of 5
Recommends this hotel
Posted 12 May 2010

“Center of Madrid”

Excellent location, pleasant stuff. Avoid inner rooms. Glass roof breakfast room with excellent view onto Alcala and Gran Via.

A Traveller from Arizona
2.0
out of 5
Does not recommend this hotel
Posted 5 May 2010

“Skip it.”

Poor service and aminities. Elevator poor. Staff no where to be found. Resturaunt is a joke. Neighborhood is good as is location. Plenty better in the area at the same or lower cost.

Area recommendations
Gran Via,
A Traveller from South Orange, NJ
3.0
out of 5
Recommends this hotel
Posted 13 Jan 2010

“Great location and neighborhood”

Plusses are location, laptop in every room, internet access and wi-fi, nice bathrooms. Lots of restaurants and stuff to do within walking distance; metro stop right outside hotel. Queen bed room was really tiny, almost impossible to access wardrobe, uncomfortable for one person never mind two. Room with 2 twin beds was a much better setup. Decor is black and gray, including xmas decorations. Hotel was noisy internally, could hear noises from corridor and other rooms. Didn't find street noise a problem.

When to go
We went for the xmas holidays, it rained every day. We wouldn't pick that time again.
Akan G from Cyprus
1.0
out of 5
Does not recommend this hotel
Posted 31 Dec 2009

“Worst hotel experience”

I have booked all my stays with expedia during this last five years. this is the only hotel that has failed both my expectations and expedia so bad so far. I stayed one night. the room was cold. I booked it for four nights. the hotel has only two young guys as staff. I left the next day without checking out. the hotel should not be rated more than 2 stars.

Terrell B from Austin, Texas
3.0
out of 5
Does not recommend this hotel
Posted 11 Nov 2009

“What does 4 Stars mean?”

We are a mature couple with one person who needs handicap facilities. The room was adequate for a handicap person. The hotel staff at the front desk were helpful and friendly. The hotel location is great - almost sits on an underground station with an elevator for handicap and is an easy walk to Plaza del Sol and Plaza Mayor. It is a bit of a march to the Prado, the Thyssen and the Royal Palace. However, the ambiance is of a 3 star hotel at best. The entrance is up about 25 steps although there is an elevator it lets you out about 10 steps above the desk. We were there for five nights but returned two weeks later to a real 4 start hotel around the corner for the same price. Would not use this hotel again.

Traveller's tip
it seems handicap facilities range from having a large shower and not much else - no grab bars - to grab bars for the shower and folding grab bars for the toilet and roll-in shower capabilities. So you might want to ask depending on your needs.
A Traveller from Cincinnati
5.0
out of 5
Recommends this hotel
Posted 11 Nov 2009

“Ideal location”

We really liked the location, the staff, and the free breakfasts were well stocked. The rooms were tiny (that's Europe for you!) but you don't want to stay in room too long anyways! The wireless internet did not work for us but we just used the ethernet connection for the PC in the room for our laptops, so it was not an issue. The front desk attendants do speak some English, otherwise it's Spanish all over. The location is excellent. It is off the hop-on-hop-off tour bus route, the metro, and short walks to several tourist attractions.

A Traveller from New York City
4.0
out of 5
Recommends this hotel
Posted 21 Oct 2009

“HT Hotel”

If you like modern design and appreciate Internet service in your room, this hotel might be for you. It's perfectly located at the very center of the city, close to old town and major museums. Staff is friendly, rooms are clean, and service is good. Disadvantages are: stairs at the entrance and very small elevator. Also, we would not recommend to have breakfast at the hotel: at the cafeteria around the corner it's twice cheaper.

Petit Palace Alcala Torre

Alcala 23 Esq. Virgen Peligros, 2 Madrid, 28014 Spain

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Nearby Points of Interest

  • San Fernando Royal Academy of Fine Arts - 0.1 km / 0.1 mi
  • Congress of Deputies - 0.3 km / 0.2 mi
  • El Oso de Madrid - 0.4 km / 0.2 mi
  • Plaza Santa Ana - 0.4 km / 0.2 mi
  • Puerta del Sol - 0.4 km / 0.3 mi
  • Thyssen-Bornemisza Museum - 0.4 km / 0.3 mi
  • Plaza de Cibeles - 0.5 km / 0.3 mi
  • Monumental Theatre - 0.6 km / 0.4 mi
  • Convent de las Descalzas Reales - 0.6 km / 0.4 mi
  • Prado Museum - 0.7 km / 0.4 mi
  • Plaza Mayor - 0.8 km / 0.5 mi
  • Royal Botanical Garden - 0.8 km / 0.5 mi
  • Romantic Museum - 0.9 km / 0.5 mi
  • Museum of the City - 0.9 km / 0.6 mi
  • Puerta de Alcala - 0.9 km / 0.6 mi

Location Highlights

  • In shopping district
  • Metro station nearby
  • Train station nearby
  • In historical district
  • In city center
  • In business district
  • In entertainment district

The preferred airport for Petit Palace Alcala Torre is Madrid (MAD-Barajas) - 12.4 km / 7.7 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Nearest Major Airport:

  • Madrid, Spain (MAD-Barajas)

Area:

Gran Via - Puerta Del Sol, Madrid, Spain: Musicals, hotels, shops and restaurants make the Gran Via a rich vein of entertainment, finishing in the east with the black dome of the Metropolis building. The heart of Madrid, the Puerta del Sol contains the statue of the symbolic bear of Madrid and Tio Pepe sherry sign. Westwards, the grand Plaza Mayor was once the site of inquisitions and executions, but is now mostly visited for its terrace cafes.

Petit Palace Alcala Torre

Alcala 23 Esq. Virgen Peligros, 2 Madrid, 28014 Spain

Most recent booking for this hotel: less than 8 hours ago.
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