GUEST REVIEWS
Expedia Guest Rating
of guests recommend
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
| Room type | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
|
Classic Suite - Room only
|
|||||||||||||||
| |||||||||||||||
|
Executive Suite Juban Club
|
|||||||||||||||
| |||||||||||||||
|
Family Suite - Breakfast Included
|
|||||||||||||||
| |||||||||||||||
|
Quadruple Suite - Room Only
|
|||||||||||||||
| |||||||||||||||
|
Deluxe Suite Access to Wellness Center
|
|||||||||||||||
| |||||||||||||||
| Show all Rooms Hide Rooms | |||||||||||||||
Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Property Amenities
Rooms
The Mirasierra Suites Hotel & Spa Madrid has 180 air-conditioned suites of at least 60 sqm spread over 10 floors, each with one king or two twin beds. Decor is contemporary, with sleek dark woods and rich silk and velvet fabrics. All have a state-of-the-art work space, a dining lounge for 4, a dressing area, and a separate living area with desks, sofas, dining tables, wet bars and microwaves. Marble bathrooms have separate tubs and walk-in showers, and wood-panelled dressing areas with bathrobes and slippers. Large marble bathrooms include both shoer and bathtub. Amenities include LCD TV with satellite service, wireless high-speed Internet access (surcharge), minibars, and turndown service with Godiva chocolates.
Room Amenities
Dining
Verdil - Serves innovative modern cuisine based on traditional Spanish ingredients. Sample specialities might include Tuna Taco with Mango, Tomato and Baby Aubergine Salsa, Millefeuille of Lamb and Chanterelle Mushrooms, and Goats Milk Yoghurt Sorbet with Raspberry Coulis. Open for American buffet breakfast, à la carte and set menu lunch with hors d'oeuvres and dessert buffet, and à la carte dinner. Warm contemporary decor with cream leather chairs, terracotta marble floors, dark wood tables and fresh flowers.
Lobby Bar - Sandwiches, snacks, and cakes served throughout the day in the spacious atrium lobby lounge, decorated with cream marble, sleek woods and ostrich leather upholstery. In the evening guests can enjoy wines, champagne and cocktails with live piano music.
La Beguine - Bar menu of light meals, snacks and drinks served al fresco on the decked terraces in warmer weather. From June to mid-September there is poolside service.
Spa
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Mirasierra Suites Hotel & Spa
of guests recommend
out of 25 reviews
You may be required to sign in to verify your stay.
Showing 1 - 10 results (of 25) · See more Mirasierra Suites Hotel & Spa reviews
“It was a very good choice”
I stayed nine nights with my wife as a part of our summer vaccation, we had very nice time ,the people at the front desk were very friendly and helpful
“"Beautifull hotel but unfriendly staff"”
While the hotel was beautiful the staff was very unproffesional. The pool bartenders, room service and the fitness facility attendants were very rude to guests. As a guest paying top dollar for a room I expect good service. Instead our family was misstreated and bullied when we asked questions or ordered drinks and salon services. We are fluent in spanish so there was no excuse for the unproffesional behavior. The consierge was off on the weekends and did not start his day during the week until 3pm. The director of services kicked everyone out of the pool at 12 noon on July 27 for cleaning and did not reopen the pool. I asked the front desk if I could print my pre boarding passess and they absolutley denied my request. I had to make a fuss about how much I paid and how incredibly rude and unhelpfull they were to finally print my boarding passes
“Water and energy problems”
I never knew what the real problem was (at front desk they didn't give explanations) but I can tell the hotel runs out of water and electricity often by how the shuttle driver said he was fed up with this type of complaints.
“5 Star Price, 2 Star Service”
Being pretty busy, I book ed my family in for a short break in what I thought was one of Madrid's finest hotels. Nothing could be further from the truth. Our experience: Rude staff, hairs in food, unrealistic pool restictions and "Don't Care" attitude, to name but a few. From what we could see we were not along. The busiest person in the hotel seemed to be the guy handling customer complaints.
“Always”
Hotel was great, service overall very good but because they tried hard I will go with excelent. Rooms very clean, restaurant very good.
“Good hotel, not so good service, excellent value”
Hard to find its location, Great building but staff are not trained to give exceptional customer service.
“This was a great hotel”
The hotel was a 5 star hotel and was very elegant
“Loved it”
Very professional but comfortable at the same time. Everyone was helpful about things in the hotel as well as how and where to find things around the city
“Impressive atrium and huge rooms”
The hotel is on the edge of the city, but the metro is just a 5 minute walk away. Not much of a spa, but make sure you bring a swimming cap or pay 6 euros to look like an egg head! The rooms are very big and very nice but no tea and coffee facilities, the big beds have got an uncomfortable hard bit in the middle. The breakfast and restaurant is a complete rip off and there's not much around to eat out unless you go to the city centre. All that said, with a view of the mountains on one side I recommend the place.
“Good hotel, good service.”
Very good hotel, this is the hotel user by the Real Madrid soccer team for concentration before the matches. SPA is good, but not kids friendly.. Hotel is in a residential area far from city center and atractions, but you can easily get there via subway or bus within 30 minutes. Room i got (suite) was very spacious and confortable. Bathroom was excellent, five stars.
Showing 1 - 10 results (of 25) · See more Mirasierra Suites Hotel & Spa reviews
C/ Alfredo Marquerie 43, Chamartin Madrid, 28034 Spain
Nearby Points of Interest
Location Highlights
The preferred airport for Mirasierra Suites Hotel & Spa is Madrid (MAD-Barajas) - 11.5 km / 7.2 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Madrid, Spain:
C/ Alfredo Marquerie 43, Chamartin Madrid, 28034 Spain
