Ratings based on 534 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Essex, England

ideal excellent city centre location

Posted 20-May-2015
Pros: location and facilities, - metro station outside hotel as well as buses and taxis
Cons: entrance to breakfast room strangely disorganised appeared to be waiting for decorators off putting but the buffet breakfast was good.
Location: Plaza De Espana, Gran Via, Templo de Debod, restaurants and shopping all nearby
ideal for the family social occasion - we all met up at the hotel
4 out of 5
Recommended
for Everyone
by A verified travellerfrom heusden- zolder

Prachtig hotel

Posted 17-May-2015
Prachtig hotel met uitmuntend ontbijttafel . Op wandelafstand van het centrum. Een aanrader !!
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel. Walking distance from shopping, plazas

Posted 06-May-2015
Enjoyed the room, excellent Wifi connection. Meals at the hotel are just a bit pricy compAred to other restaurants which are within walking distance. Hotel staff was very friendly and always willing to help out with directions etc.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Worcestershire

Nice hotel close to gran Via and Ventura Rodríguez

Posted 05-May-2015
Had a lovely stay at this hotel. Beds were very comfy (probably one of the comfiest hotel beds I've stayed in for ages) and the rooms were clean. The staff were very helpful. Breakfast was pricey at 29 euros per person but there are plenty of places to eat breakfast out at a much more reasonable price. Good location and close to metro station where everywhere is accessible from, would stay again.
5 out of 5
Recommended
for Everyone
by A verified traveller

Excelente hotel y atención inmejorable

Posted 01-May-2015
Hermoso hotel, buena ubicación y todo el personal fue muy amable y servicial. El desayuno esta muy variado y el servicio The Level vale mucho la pena. Lo único fue que no limpian muy bien las habitaciones de un día a otro.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom uk

well placed for seeing all sights and use of metro

Posted 30-Apr-2015
Pros: comfortable
Cons: not rushing the courses at the restaurant,this was only incident but it felt as if they wanted us out quickly yet the place was nowhere near full
Location: city tour bus was very handy
good, all was fine but restaurant did rush us out,
3 out of 5
Recommended
for Everyone
by A verified traveller

Gutes Stadthotel in zentraler Location

Posted 27-Apr-2015
Pros: Sauberkeit und Lage.
Cons: Fitnessraum koennte erneuert werden. Zimmer sind sehr klein. Restaurant schliesst zu frueh (23 Uhr).
Location: Zentrum von Madrid. Sightseeing und Restaurants in Laufweite.
Gutes Mittelklasse Hotel in zentraler Location. Preis ok und entsprechend der Ausstattung. Komfortable Betten, allerdings sehr kleine Zimmergroesse.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Aachen

Madrid eine Reise wert

Posted 22-Apr-2015
Pros: Die zentrale Lage, die Athmosphäre im Allgemeinen, die Betten waren sehr gut
Cons: Es sind Kleinigkeiten: die Waschbecken sind unpraktisch, aber stylisch! Badewannen sind in Hotels nicht wirklich sinnhaft.
Location: Sehr zentral, direkt im Stadtkern und trotzem ist man direkt an der Metro und .....
Ja, die kulturellen Angebote sind umfassend; zudem auch das Shopping-Angebot. Wir waren drei Tage vor Ort und haben natürlich nur alles im Schnelldurchgang erleben können - die Stadtrundfahrten - zwei an der Zahl, sind ein MUSS. TapasBars gibt es in Hülle - wir gehen allerdings nur in solche, die vordergründig von Spaniern besucht werden.
5 out of 5
Recommended
for Everyone
by A verified traveller

Very good facilities, level package good value

Posted 15-Apr-2015
Pros: Quality of the fixtures and fittings and the friendliness and professionalism of the staff.
Cons: Pool area could do with some redecoration and maintenance.
Location: Very well situated, right next to a Metro station and within easy walking distance of the palace and cathedral.
This was a very enjoyable stay. The hotel is well appointed and the food was excellent. The pool and gym facilities were a bonus. I would certainly return there on another visit to Madrid.
5 out of 5
Recommended
for Everyone
by A verified traveller

hotel perfetto per un meraviglioso week end

Posted 15-Apr-2015
abbiamo soggiornato in questo splendido hotel per due notti. al di fuori la struttura sembra un po' vecchiotta.. ma all' interno e' tutta un' altra storia! moderno, pulito e rilassante. abbiamo preso la camera the level all' ultimo piano. compreso nel prezzo avevamo la colazione, davvero buona con un' ottima scelta e poi potevamo usufruire dell' american bar al piano terra. la camera era deliziosa, molto grande con un bagno fantastico con idromassaggio panoramico! camere silenziose e pulite. personale dell' hotel molto cortese. a 50 metri dalla ferama della metropolitana, a due minuti da plaza de espana e a meno di 5 dalla gran via. a un minuto dalla fermata del bus rosso turistico. consigliatissimo, voto 10, la camera the level e' super!!!