Ratings based on 412 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom roma

Grande albergo forse un poco datato

Posted 09-Dec-2014
Pros: Il breakfast completo e ricco
Location: Abbastanza centrale a pochi passi da una fermata della metro
Siamo stati in questo albergo con altre 3 coppie di amici dal 4 all'8 di Dicembre. Il servizio di reception e' stato ottimo. La hall e le camere sono un poco datate ,il bagno presenta delle pecche notevoli,basti dire che i 2 lavabi hanno dimensioni di poco superiori a delle scodelle con dei rubinetti sproporzionati per cui il semplice lavarsi le mani costringe a toccare il fondo ed i bordi del lavabo stesso.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom israel

Nice hotel, well located in the city center.

Posted 05-Dec-2014
Nice and polite team, tasty breakfast. Located in the city center
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Nazeing

Nice hotel not far from main city centre

Posted 02-Dec-2014
We enjoyed our stay at this hotel. Nice room with views over Madrid although rooms were quite small. Food was excellent and 'The Level'was a nice exclusive area with access to good and any drink all day for executive guests although you have to pay a supplement of 85 euros for this. . Spa not that great but not owned by the hotel.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Guadalajara, Jalisco

Muy bien ubicado

Posted 01-Dec-2014
Pros: El servicio de su personal
Cons: Colchones de mejor calidad
Location: Esta cerca del Palacio Real, dela Gran Vía, de la Plaza Mayor
Las instalaciones del hotel son bastante buenas, el personal excelente, muy amables y siempre al pendiente de resolver tus necesidades, realmente el único punto en contra son los colchones de las habitaciones que son de calidad muy económica y no te permiten descansar adecuadamente
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Canada

nice hotel, not quite up to the 5-star rating

Posted 27-Nov-2014
Pros: location, overall appearance
Cons: loud environment in all common areas, especially in the lobby, in the "V" level club and the bar. Spa access, facilities, staff and cleanliness!!!!
loud environment in all common areas - lobby, bar, club; Spa greatly overrated - whirlpool/jacuzzi jets at 50%; steam room at 50%; shower massage at 20%; floor slippery and dirty. modern appointments, but not very practical; difficult storage, awkward layout
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Paderborn

Schönes Hotel mitten im Zentrum

Posted 25-Nov-2014
Cons: Wir fanden es nur Schade, dass der Wellnessbereich nur bis 20:00 Uhr auf hatte.
Location: Das Hotel liegt mitten in der Stadt und man konnte sehr viel zu Fuß unternehmen.
Wir haben das Wochenende in Madrid verbracht. Das Hotel liegt mitten in der Stadt und man konnte sehr viel zu Fuß unternehmen. Die Bushaltestelle für den Sightseeing-Bus befindet sich auch in der Nähe ca. 5min. Wir fanden es nur Schade, dass der Wellnessbereich nur bis 20:00 Uhr auf hatte. Taxi-Stand ist direkt um die Ecke. Ganz toll war, dass unser Gepäck bis zur Abreise in einem abgesperrten Raum ohne Aufpreis bleiben dürfte und wir konnten den Abreisetag noch in vollen Zügen genießen ohne lästigen Schleppen. Das Frühstücksbüffet war auch sehr reichhaltig. Es sehr schönes Wochenende.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Sao Paulo

O hotel é maravilhoso. Próximo à estação de metrô.

Posted 24-Nov-2014
Pros: Das acomodações, do atendimento e do café da manhã.
Cons: O atendimento dos garçons é bem demorado.
Location: Muito bem localizado, ao lado de estação de metrô, próximo às principais atrações turísticas.
O hotel é bem localizado, em boa zona, próximo às principais atrações turísticas. O café da manhã é excelente, com bons produtos.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Perpignan

Decouverte de Madrid

Posted 06-Nov-2014
Pros: Hôtel central, métro à proximité
Cons: Le prix du petit-déjeuner, 27 euros, et quelque soit sa qualité est un non sens !
3 jours pour découvrir Madrid, avec un hôtel situé au centre ville, à proximite du metro
5 out of 5
Recommended
for Everyone
by A verified traveller

Convenient location, close to shops and sights

Posted 05-Nov-2014
Pros: Modern decor, friendly and helpful staff, located close to main shopping areas and sights
Cons: Sparkling water should be provided in the mini bar in the guest bedrooms
Location: Conveniently located to main shopping areas and sights
Very enjoyable and relaxing stay. We took the open top bus tours of the city, visited the Royal Palace and the adjacent Cathedral. We visited La Rozas designer shopping village. We also visited the Rena Sofia gallery
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Jenkins

Magnificent Melia Madrid

Posted 02-Nov-2014
Three nights and four days of luxury in a wonderful historical capital city. Plenty of exciting experiences to see and places to eat. We"will be back".