Ratings based on 987 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Amazing location great hotel

Posted 10-Jul-2015
Pros: Location is best
If you know W hotels, this is the same idea. Very cool.
3 out of 5
Recommended
for Everyone
by A verified traveller

In a great locality

Posted 04-Jul-2015
Third time we have stayed,needs renovating,mouldy carpet in room,took me to wrong room let me in and another persons belongings were there!pay more next time and go in a better room higher up the hotel.Any queries were met by ..Google it...shame really it is in a prime place.
5 out of 5
Recommended
for Everyone
by A verified traveller

Sehr zentral, alles zu Fuß erreichbar.

Posted 02-Jul-2015
Bei sehr warmem Wetter ein toller Aufenthalt mitten im Herzen Madrids.
5 out of 5
Recommended
for Everyone
by A verified traveller from Newcastle

Weekend away

Posted 23-Jun-2015
Staff so helpful, nothing was a problem. Room nicely furnished with lots of extras but no space to sit other than bed
4 out of 5
Recommended
for Everyone
by A verified traveller from coventry

Great location

Posted 23-Jun-2015
Hotel was in an excellent location. Lovely bars and restaurants in the square outside it. Staff friendly. Check in and check out took a long time. Rooftop bar didn't open till late which was a shame.
3 out of 5
by A verified traveller from Oslo

Helt greit hotell - sentralt - likegyldig peronale

Posted 21-Jun-2015
Pros: Sentral beliggenhet Selv om rommet var lite, var det behagelig og jeg sov godt.
Cons: Takterrassen åpnet ikke før kl 23, det syns jeg er for sent, burde være åpen hele tiden! Takterrassen var grunnen til at jeg valgte hotellet...
Innsjekking tok lang tid, de ansatte var ueffektive. Frokosten åpnet ikke før 7.30. De ansatte var ikke behjelpelige med å ordne frokost tidligere. Det er sjelden jeg møter ansatte som bryr seg så lite om gjestene sine! De smilte men det smilet var tomt. Jeg vet ikke hvorfor, men hvis de ansatte ikke trives så smitter det til gjestene? Rommet var lite og hadde utsikt mot trange bakgård. Trist.. Det var vannlekkasje fra badet til gangen.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 20-Jun-2015
Prettig hotel, perfect gelegen aan Plaza de Santa Ana plein.
3 out of 5
Recommended
for Everyone
by A verified traveller from E

Design utan funktion.

Posted 17-Jun-2015
Superb frukostbuffé , toppenläge i centrum av de gamla stadsdelarna. Miljömedvetenhet noll - doftande maskin i entrén - allt på toan byttes varje dag. Spegeln satt för högt och toasitsen för lågt. Oläsliga och ologiska knappar och skyltar. Takterrassen var endast öppen kvällar och bästa delen bara för bordsbeställning . Men bästa frukosten !!!!
5 out of 5
Recommended
for Everyone
by A verified traveller from uk

Heart of Madrid

Posted 16-Jun-2015
This hotel is a beautiful hotel in the centre of Madrid. I read other reviews saying rooms were small however my room was a "mode room" on the corner of the hotel and it was a very decent size. Both bathroom and bedroom are designed nicely and beds are very comfortable. Only issues with this hotel is that it doesn't have a pool and it can get a bit noisy as you are on the square apart from that it is a lovely clean hotel.
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Hotel: Great location

Posted 16-Jun-2015
Fab location. Madrid great for a short break. The hotel very clean, rooms are on the small size and no draws to put anything in. But I would stay at this hotel again, for the location and the roof bar.