This is a very nice hotel where the staff are very accommodating, especially the "guest services" staff. The breakfast is very nice. However, my eggs were cold . When I explained this to the waitress, I think the 5 star response would be to get me some hot eggs, but she merely noted that the steamer was probably not working. Yes.....and..
I had a great stay at this hotel. It was in a great location, right in Plaza Santa Ana where there are a lot of tapas bars nearby. Hotel was an easy walk to Puerto del Sol. I felt safe in the area and the hotel was very hip. Front desk staff was nice and helpful. The room was clean and the bathroom was pretty big for European standards. Only fault about the room was there was only 1 outlet in the entire place. Just one so I had to charge my stuff one at a time and then my husband's stuff. Kind of annoying. All the room's electronics (tv, fridge, lamp) were plugged into outlets that were under the floorboards! The hotel listened to my request upon check in and gave me what I wanted. Since I was celebrating my anniversary, I came back to my room after a day out and found a bottle of champagne! Very nice of them. There is a lounge/club on the roof with great views of the Plaza but the music does get loud. A tip I picked up from other reviews is ask for a room not facing the Plaza nor on a higher floor as you will hear the people yelling below and the thumping music from above. We got a room facing the back and on the second floor and we slept in peace. We didn't have a view but it didn't bother me so much since we were out all day. All in all, I enjoyed my stay and if I'm ever in Madrid again, I'll stay here once more.
This hotel is situated in a wonderful area, easily accessible to anywhere in Madrid, near great shopping and restaurants, a beautiful neighborhood. The staff is wonderful, they speak excellent English, they are very helpful and knowledgeable and accommodating. The rooms are fine, fairly good sized, well kept, very clean. This is the third time we have stayed at the Wellington and we will continue to come back.
My wife and I really enjoyed our stay at the Villa Magna in Madrid. The room was very comfortable and the bathroom was a good size for Europe. Our room was extremely quiet even though the hotel was busy and the town stays out late - a big plus in my book. Location was close to shopping, the Prado, Buen Retiro park and the botanical gardens. The hotel seems to be somewhat business-oriented but I would highly recommend it.
"Well located, nar El Prado that I visited twice."
Very good, it is a classic and old style hotel that you do not find in many places these days, like our grand fathers used to travel many year ago but with modern things as well. I would definitely come back.
Hotel was very nice although it's location is not so great. Good place to stay for a night or 2 if you need to stay in the area. (We had stayed 3 nights in Madrid and were on our way to see Toledo) Staff were great, room clean and breakfast was excellent.
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