Ratings based on 155 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
83% of guests recommend
4.5 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from torreon, coahuila, mexico

near the gran via and plaza españa

Posted 24-Sep-2014
Pros: it´s location, friendliness and easy access to restaurants and public transport as well as taxis that charge a reasonable rate.-
Cons: to me keep the hotel to high standars
Location: easy access to gran via, palacio de oriente and almudena cathedral egiptian temple of debod, in one word very well located
this hotel is very well located with very nice rooms comfortable beds and very nice bathroom toiletries of good quality, breakfast was very good, good gym and many restaurants in the area, being that air france had a pilot strike we arrived the following morning having called the hotel they hold our room and given to us at 9.30am
3 out of 5
by A verified traveller

Convenient location

Posted 06-Aug-2014
Pros: Staff was obliging
Some of common things were overlooked when preparing room for example soap was missing.In general room facilities were not adequate.
3 out of 5
by A verified traveller from Medellin

Nice hotel terrible staff...

Posted 28-Jul-2014
Pros: Location
Cons: Front desk personel and room service personel should be changed.
Location: It is near corte ingles mall and close to other central atractions such as San Miguel and puerta del sol.
The hotel has an exelent location and the newly recondition rooms is a plus. The hotel staff was horrible and has trouble since the moment of check in. The people in front desk are rude and the rooms service personel was horrible.
5 out of 5
Recommended
for Everyone
by A verified traveller

Luxury hotel conveniently next to metro with excel

Posted 05-Jul-2014
Lovely facilities. Helpful and honest staff. They returned my lost wallet immediately.
4 out of 5
Recommended
for Business Travellers
by A verified traveller from Port Orange, FL

Repeat Stay

Posted 19-Jun-2014
Pros: Location
I stayed at this hotel about a year ago. I was familiar with it and it was in a great location. The hotel staff were nice, the rooms nice, the bathroom a good size, several lifts are available and the lobby area spacious. It is situated near places to eat, the Gran Via and right next to El Corte Engles. It is a short walk to the metro but easy. They have a restaurant and bar but I did not utilize them. I rate it a 4 because it isn't spectacular but nice and clean. The staff is mulit-lingual and willing to help. A taxi stand right outside is available. If you are just looking for an affordable and nice hotel, this is a great choice.
Comment from Hotel Management
20-Jun-2014 by Quality, Hotel Management
Dear guest, We thank you for your nice review regarding your stay in our hotel. We look forward to welcome you back soon. Best regards. Husa Princesa Hotel.
5 out of 5
Recommended
for Everyone
by kl from canada

great clean room

Posted 12-Jun-2014
Pros: good price great value
room is clean and huge compare to others i have stay in europe, 4mins walk from hotel to metrostation a supermarket is nearby
Comment from Hotel Management
21-Jun-2014 by Quality, Hotel Management
Dear guest, Thank you for your review. We look forward to welcome you back in a very near future. Best regards. Husa Princesa Hotel
5 out of 5
Recommended
for Everyone
by javier from mexico

Nice hotel with excellent location

Posted 08-Jun-2014
Near a Corte Ingles store and walking distance to many places
Comment from Hotel Management
20-Jun-2014 by Quality, Hotel Management
Dear guest, Thank you for your comments. We look forward to welcome you back soon. Best regards. Hotel Husa Princesa.
5 out of 5
Recommended
for Everyone
by A verified traveller

Perfect location for my needs ..

Posted 04-Jun-2014
Pros: Everything I needed
Cons: Internet a little shaky
Near friends I was visiting ...shops Corte Ingles right next door walk or bus metro into very heart of Madrid...very comfortable...
Comment from Hotel Management
11-Jun-2014 by Quality, Hotel Management
Dear guest, Thank you for your review. We look forward to welcome you back soon. Best regards
5 out of 5
Recommended
by Gordie Kapur from Chicago

Great Hotel

Posted 30-May-2014 on Hotels.com
What a beautiful Hotel. We were upgraded to bigger room(we don't know why).It was the biggest room we had in our whole Europe tour.Room had every thing one can ask for.Excellent service.% minutes walk to hop on hop off buses.Next to a great big department store.
Comment from Hotel Management
02-Aug-2014 by Quality, Hotel Management
Dear guest, Thank you for your review We look forward to welcome you back son Best regards
3 out of 5
Recommended
for Business Travellers
by María

This traveller left a rating score only Posted 24-May-2014 on Hotels.com