Ratings based on 363 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
87% of guests recommend
4.3 Room cleanliness
3.9 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified travellerfrom Japan

Wi-Fiが部屋で無料で使えませんでした

Posted 28-Mar-2015
駅・デパートから近くて便利なホテルでした。 でもWi-Fiはフロントでしか無料で使えず、客室やレストランでは有料でした。 海外旅行をFree Wi-Fiで乗り切ろうと思っている方には辛い条件だと思います。
4 out of 5
Recommended
for Everyone
by A verified travellerfrom New York

Hotel close to good amenities

Posted 18-Mar-2015
Pros: Very close to shopping and supermarket
Cons: Better temperature control in the rooms
Location: Next to a major shopping location
The room was too warm and it was difficult to adjust temperature down
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Tel Aviv

Good location

Posted 30-Jan-2015
The hotel is under renovations....and I wish I would have known about it Was not aware that the hotel changed owners....and was unpleasantly surprised that my membership card was no longer valid and all the points I had from previous stas are lost
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Ciudad de México

Es un hotel confortable, con buena atención

Posted 27-Jan-2015
Pros: La amplitud de la habitación, con camas muy cómodas
Cons: Seguramente después de que acaben la remodelación
Location: Esta bien situado y comunicado, con un Corte Inglés al lado y otros comercios y buenos restaurantes cercanos.
Estaba en remodelación el lobby, y las áreas de recepción, bar y restaurantes, asi es que fue un incomodo al principio La habitación muy amplia y confortable, aun con pequeños detalles posterior a la remodelación.
4 out of 5
Recommended
for Families
by Vivianefrom Rio de janeiro

Bom

Posted 26-Jan-2015 on Hotels.com
Bom,mas localização um pouco afastada do centro histórico para quem esta com crianças e quer caminhar.
3 out of 5
Recommended
for Families
by Mary Elizabethfrom West Chicago, IL

Nice hotel close to the University.

Posted 23-Jan-2015 on Hotels.com
I booked a Jr. Suite but I got a very big room for European standards. I had a separate bedroom and living area. Unfortuately, the hotel is under construction so the lobby was in disarray. The staff was very friendly and everyone was able to speak English and very helpful with directions and tour planning. My daughter is studying at the University and this hotel is very close to her location. I plan on staying here again in March, when I come back to visit.
5 out of 5
Recommended
for Business Travellers
by Clairefrom Los Angeles

Very peaceful and comfortable stay.

Posted 19-Jan-2015 on Hotels.com
The hotel was having renovations when I stayed there, but there was no noise or major difficulties - it was mostly that some parts (e.g. the temporary entrance and bar area) looked a little bit 'under construction.' The room was fantastic - very peaceful, with tea (though I brought my own teabags and sweetener, which wasn't provided) and coffee making facilities (including biscuits) and a mini bar (this may only be in a club room, though). The internet seemed fine, though you had to ask at reception for a new password every 24 hours. Minor oddities in terms of the service were that (a) they couldn't find my reservation for ages, and (b) they gave me a room with a double bed rather than two singles (due to confusion rather than availability, I believe). Both things seemed to involve my having changed my reservation to alter the number of nights and room type only a few days before I arrived, so it's probably best to bring a printout of the reservation if you do the same. Very near a metro station, and neighborhood seemed fairly unexciting but safe, with plenty of restaurants within walking distance.
5 out of 5
Recommended
for Getaway With Friends
by silviafrom São Paulo

Ótima escolha!

Posted 11-Jan-2015 on Hotels.com
Ótima localização, confortável, quartos espaçosos e limpos, atendimento excelente. Ótimo hotel, recomendo. Obs. O hotel estava parcialmente em reforma, o que prejudicou um pouco a aparência geral, mas não prejudicou a qualidade dos serviços.
2 out of 5
by A verified travellerfrom Boston

Hotel in construction

Posted 31-Dec-2014
We stayed in this hotel for a weekend during Christmas holidays. I knew the hotel from previous stays and had enjoyed it. Unfortunately these days it is in the middle of big renovations and the heating did not work. Those days in Madrid were quite cold. All we got were blankets but at night it was stil cold. We heard from other people having the same problem. This used to be a great hotel but these days is undergoing big renovations so it may not be worth staying there for the price you are paying. The entrance is even on a back door. Having said that, the location is great and the hotel has a wonderful gym which also has part of the swimming pool / sauna / spa area closed, it may be in construction as well. Staff is very nice.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Venezuela

Posted 29-Dec-2014
Is a good hotel, but it was being remodeled at the time of our stay. The Wifi is free but extremely slow and you have to input new credentials every day (you must go to the lobby for them). I will recommend the hotel, good location, standard service.