Reception

Reviews of Hostal Victoria I

2 out of 5
Hostal Victoria I
Calle de las Carretas, 7, 2nd Floor, Madrid, Madrid

Reviews

8.0

Very good

Rating 10 - Excellent. 76 out of 229 reviews" "
Rating 8 - Good. 95 out of 229 reviews" "
Rating 6 - Okay. 42 out of 229 reviews" "
Rating 4 - Poor. 12 out of 229 reviews" "
Rating 2 - Terrible. 4 out of 229 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Yvonne

Travelled with partner
Liked: Cleanliness, staff & service
It is a hostel so please do not expect it to have a wonderful and beautiful property. Rooms are small. Bathrooms are small. Bed is comfortable. Hot water is plentiful. Walls between rooms are thin but FABULOUS location
Stayed 4 nights in Mar 2024

8/10 Good

Astrid

Liked: Cleanliness, staff & service
Muy bien ubicado
Stayed 4 nights in Dec 2023

8/10 Good

Jimmy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2023

8/10 Good

Sergio

Stayed 2 nights in Nov 2023

10/10 Excellent

claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option
The hostal is very well located and the people are friendly. Very clean, comfortable and the best part is that they do not overpriced it!
Stayed 4 nights in Jul 2023

8/10 Good

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicación
Stayed 3 nights in Jun 2023

10/10 Excellent

Prem

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023

6/10 Okay

Liujin

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
air condition is very noisy
Stayed 3 nights in May 2023

8/10 Good

Josie

Stayed 4 nights in Mar 2023

8/10 Good

Xiaomei

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Dec 2022

10/10 Excellent

Damaso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice an comfortable. The location is very good because you can walk to a lot of places in center Madrid
Stayed 2 nights in Oct 2022

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, had a fridge, air conditioning, comfortable beds and was clean.
Stayed 3 nights in Sep 2022

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Aug 2022

10/10 Excellent

Elizabeth

Stayed 3 nights in May 2022

6/10 Okay

Martha

no front door dropoff...be prepared to walk
beware..taxis + vans must drop you 1+ blocks from hostal entry...centre city is pedesyrian only. Closest to Metro Sol Station. Great location in "happening" area
Stayed 1 night in Apr 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Since living away from Madrid, Hostal Victoria is where I always stay when going to Madrid. Location is excellent for my needs, the hostal has all the devices you find in a 4 stars hotel, but in smallest size, it's a clean place and its staff is good enough.
Stayed 1 night in Dec 2019

10/10 Excellent

Deena

Travelled with family
Liked: Staff & service, property conditions & facilities
Very good location. The service is very nice. Room very clean and comfortable.
Stayed 2 nights in Oct 2019

10/10 Excellent

Evelyn Cermeño

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and good service
Stayed 7 nights in Aug 2019

10/10 Excellent

Carmen, Florida

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks. great service, excellent communication. Near to travel agencies. tours and Madrid's zona zero
Stayed 2 nights in Jun 2019

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

8/10 Good

Socorro

Liked: Cleanliness, property conditions & facilities, room comfort
Near perfect stay in Madrid
Before deciding to finalize the reservations I made for family members, I specifically asked if the hostel had an elevator because they would be bringing heavy luggages. This was confirmed by a hotel.com agent. During check in however, my family members said the elevator wasn't working and they had to drag their bags 3 floors up with no offer of assistance from the staff. This was very disappointing. The good side is that the rooms were very clean and comfortable, the front desk Andres was friendly and handsome, and the location was excellent. Everything was very close: churches, free walking tours, nice restauranfs, flamenco show and especially Chocolateria San Gines for the best churros! Hopefully, they will fix their elevator so they will get a perfect review!
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Madrid getaway
I was very surprised by how centrally located it was, therefore my family and i walked everywhere. The staff was very helpful and friendly.
Stayed 3 nights in Apr 2019

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, room comfort
Review
Great location
Stayed 2 nights in Mar 2019

8/10 Good

larry

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was extremely friendly and helpful on transportation and attractions in Madrid. Our 1st room was a room with no view nor balcony. The staff was able to accommodate us with a view and balcony room. The location and transportation are nearby. The rooms are very small but the price and location make up for this inconvenience.
Stayed 7 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Very central location. Friendly staff. Clean and comfortable room.
Stayed 4 nights in Sep 2018

8/10 Good

JuanCarlos, New Jersey, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location and price. Lively neighborhood with plenty of restaurants and shopping nearby as well as local attractions.
Stayed 3 nights in Jul 2018

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, nice and clean
The Hostel itself couldn't be in a better spot. Central to everything, it was clean and had a great powerful shower. Room was only small but adequate for a single visitor. Had to ring 2 buzzers to get in when returning each night but never waited for more than a few seconds. I would definitely return
Stayed 3 nights in May 2018

4/10 Poor

Richard

Disliked: Property conditions & facilities
Convenient location but noisy
Convenient central location but noisy both within Hotel (old lift, door slamming, strange reception operated door opening buzzer system, noisy reception area) and neighbourhood. If you wish to sleep before midnight you may wish to find another hotel. If you plan to party into early hours then Hotel is well located.
Stayed 5 nights in Oct 2017

10/10 Excellent

Carlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impeccably clean
100 meters from metro train and 20 min walk in to main train station for inter Spain travel. Staff very kindly phoned our Malaga hotel, free of charge, to say we would be arriving later than expected. The only downside from this fabulous location is it's on a Main Street which has party goers coming home all night til 3 & 4 in the morning. Not the hotel if you expect a quiet night

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Great location. Small room and clean. Really close to the subway.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend in Madrid
When the word "hostal" is mentioned people tend to think of dormitories,bunk beds and general untidiness (my colleagues opinion anyway) This hostal was far from it.From the outside it seemed nothing just a a small door and a narrow corridor leading to a lift leading up to our second floor where the reception was.Very small reception but very friendly staff.Our room although on the main thoroughfare was reasonably quite once the french doors were closed.The room itself was immaculate and we even had a change of bedding and towels although we only stayed for two nights.The bathroom although small was very clean and seemed as though it had recently been updated,and toiletries were on hand also. The hostal itself was a stride away from the Sol Plaza where there is plenty to do and always semi to have some sort of entrainment going on. I would not hesitate in recommending anyone to stay here and when visiting Madrid again we would almost certainly stay here again..If we can get in! as it always seems to be fully booked.

10/10 Excellent

JUAN, Puerto Rico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff was very nice and helped us by email answering all of the questions that we had. Also gave us alternatives on places to visit.

2/10 Terrible

DICKSON

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Your choice
Cheap, cheerful and nothing special. You get what you pay for.

8/10 Good

INGRID

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Armando, South Carolina

Liked: Cleanliness
Excellent location!!
Good basic hotel with a great location. Basic room. Very clean.

6/10 Okay

Lynne Scott, Scottish Borders

Liked: Cleanliness
Basic, functional clean hotel
Excellent location, functional room but on the small side. good value though for price paid. Very clean with room serviced daily with clean towels daily too. Noisy at night but to be expected given the very central location, didn't put us off, just pack earplugs.

6/10 Okay

brian, scotland

Disliked: Room comfort
buzzer
2nd night i could not get in as the door buzzer was not ringing upstairs in the hotel office,,i was there for 15 minutes before another couple came to get in and they called the office to get the door open

10/10 Excellent

jeffrey, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
I had the single room for 4 nights and it was just fine: tiny, cheap, comfortable, good hot water, great WiFi, and ... air-conditioned! Why would anyone come to Madrid and spend more than 6 or 8 hours in the hotel room anyway? It's half a block off the Puerta del Sol, walking distance from the museums and in the middle of the night life. Still, it seems safe on the outside and it takes three security steps (2 buzzers and a key) to get into the room. Recommended.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Room comfort
Close to the city centre but the room too small and too noisy

8/10 Good

Peter, Auburn, AL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot
Great place. Friendly staff. Located seconds from the main square, which is walkable to all the top sites and surrounded by many restaurants/cafes and shops.

4/10 Poor

marino, miami

Liked: Cleanliness
Disliked: Staff & service, room comfort
+/- !!!
Coming from USA is a it not easy get use to a hostal,but we made it and that is what is it important

4/10 Poor

marino, Miami

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Less than average
Ok, no problemless

6/10 Okay

Derek

Disliked: Property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid second floor
i have stayed here three times. My only complaint was the noise. This time i got put on second floor by reception. It was pretty noisy, even with ear plugs in. Request the third floor.

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Oasis by Sol
Hostal Victoria I is steps away from Sol, the mecca of all Madrid city life. While the hotel was nothing fancy, the unbeatable location, cleanness of the rooms (including daily maid service), and relatively large bathrooms compared to other Spanish hotels of this type made for a great stay. The in-room AC and mini-fridge were also a plus. The only downside was it was a little bit noisy due to thin walls, but this is typical of almost any accommodation of this type in Madrid.