In-room safe, desk, soundproofing, iron/ironing board

Reviews of Hostal Gran Via 63 Rooms

3 out of 5
Hostal Gran Via 63 Rooms
C/ Gran Vía, 63 - 5º, Madrid

Reviews

7.8

Good

Rating 10 - Excellent. 69 out of 227 reviews" "
Rating 8 - Good. 92 out of 227 reviews" "
Rating 6 - Okay. 40 out of 227 reviews" "
Rating 4 - Poor. 18 out of 227 reviews" "
Rating 2 - Terrible. 8 out of 227 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Sullivan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
If the only alternative is the street... then ok.
Looks nothing like on the pictures. Very run down. Dust is embedded in switches, doors and walls are damaged. Tiny room. Bathroom very dated too. It shouldn't be allowed to charge so much and provide so little to the customer. The state of the bathroom rug - falling apart and totally worn off) illustrated perfectly the hotel standards (shame I wasn't able to upload pics for some reason). I was also given dodgy keys and couldn't get in at 2:30am in the morning. Reception seems to be doing A la Carte hours so don't rely on info provided on the hotel page. The location is the only positive here. Staff were pretty friendly too I'll give you that. I've stayed in many budget hotels including cheap motels in LA and this is the worst hotel I've stayed in to date.
Stayed 1 night in Dec 2023

2/10 Terrible

Kiara

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to take this at last minute and it was terrible. Dirty and annoying staff. Not recommended
Stayed 1 night in Oct 2023

8/10 Good

Cristian

Travelled with family
Liked: Cleanliness, staff & service
Great location, very friendly and helpful staff. Very tiny bathroom, but since the hotel is central, limited space should be expected. Overall a nice experience.
Stayed 2 nights in Jul 2023

10/10 Excellent

Juan Carlos

Stayed 3 nights in Jun 2023

10/10 Excellent

Cesar

Stayed 1 night in Apr 2023

6/10 Okay

Vinicio

Travelled with family
Liked: Cleanliness
Basic, just ok hotel. Tiny bathroom. No A/C (allegedly due to government regulations but no warning ahead of time). Would only use if no other options available-like in this case). Staff was helpful.
Stayed 1 night in Apr 2023

8/10 Good

carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great area in center of madrid
Great locacion
Stayed 1 night in Mar 2023

8/10 Good

Maria Del C.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
La ubicación está perfecta.
Stayed 2 nights in Oct 2022

6/10 Okay

Vania

Travelled with family
Liked: Staff & service
Disliked: Amenities
good location
Stayed 2 nights in Oct 2022

8/10 Good

Jose juan

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for my purpose. It is well placed so easy for last minute shopping. Since l was leaving in the morning to the airport perfect.reception very kind & helpful.
Stayed 1 night in Aug 2022

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place, wonderfully located. Small but very clean
Stayed 1 night in Jul 2022

8/10 Good

Niimi

Stayed 3 nights in Apr 2022

6/10 Okay

RICHARD

Stayed 1 night in Mar 2022

10/10 Excellent

Rafael

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveller

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay! Location was perfect near the subway and all the restaurants and shops! Bed was so comfortable. And Omar is very friendly.
Stayed 1 night in Dec 2021

8/10 Good

F M W

Liked: Staff & service
Stayed 1 night in Oct 2020

8/10 Good

Winston

Business traveller
Liked: Cleanliness, staff & service
Great location, nothing like the pictures
This hotel is located near the metro station where it’s easy to arrive from the airport. It’s very well located with food and shopping nearby. Although the actual room does not seem like the pictures on the site but nonetheless it is OK for a few nights!
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy and clean. The space in the room well distributed!!! Super nice location!!!
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Safe and central to the various points of interest , the only thing that is the downside is the door is thin and if your room is near the reception , you can hear everything , needs to improve insulation
Stayed 4 nights in Oct 2019

8/10 Good

Arpita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good as I expected. But not so bad either. It was a bit small and but i was also by myself.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One got what one paid for, a very small room with shared bathroom right in the middle of Madrid. The room was small but spotless, the bathroom adequate and also clean, the staff were friendly and were there 24 hours, which is important. Overall, positive.
Stayed 1 night in Sep 2019

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Location
Great location and excellent staffs
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019

8/10 Good

Eugenia M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Mary Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for exploring Madrid from!
Great location, can walk to many attractions and very close to a metro stop. Very clean, cute accommodations and WiFi was excellent.
Stayed 2 nights in May 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
not recommend
The picture they had on their page was misleading. Room was very small - near impossible to open the baggage - with barely no shelves or closets in the room nor in the bathroom to put things. Only the good thing was location.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice rooms, well localted, nice building, great stay, it is an amazing option
Stayed 2 nights in Dec 2018

8/10 Good

dinorah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Experience!
Enjoyable stay. Rooms are very small but clean. Staff very friendly. Excellent location a block from Plaza Epaña two blocks from Plaza Callao and surrender by restaurants and theaters!

4/10 Poor

Gabin

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Overnight stay
Very small and spartan room (unlike web photos) with lobby on 5th floor. Not a hotel and thus no hotel amenities. Prime tourist area if that is your thing. Would not recommend to all but the most frugal traveler.
Stayed 1 night in Jan 2018

10/10 Excellent

Lilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hostel Gran Via
Very good location in the heart of Madrid

6/10 Okay

Jose Miguel, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities
Decent staff
I've really enjoyed being in the heart of Madrid. Couldn't have thought being somewhere else. I'll definitely go back.

8/10 Good

David, pa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Absolute great choice for seeing Madrid on a moderate budget. Will come back.

10/10 Excellent

Couple, Arizona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hostel
Close metro and walking distance to Royal Palace. Business district.

6/10 Okay

Paul W, Honolullu

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
The hotel was nice and clean and in a very nice area of the city. Metro (subway) stop was only 50 meters away and it was fairly easy to get to the airport. The two things that made it more challenging was the erratic elevator which would not work while I was there. I had to carry my bags up 5 flights of stairs. It never did work. In addition there was no one at the desk who spoke English. The hotel did, however, have a night person who spoke very good English and was able to give me direction to the airport. She was very helpful and well informed. Overall, it was a good experience

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Small friendly hostel in the heart of Madrid
I stayed at the hostel for 5 days while looking for a flat to live in Madrid. The location is superb and the staff are so friendly! The room I stayed in was a single bedroom with an exterior bathroom. Really tiny box room but perfect for a short stay and fit for purpose.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Sinfo, Toronto, ON, Canada

Liked: Staff & service
Disliked: Room comfort
Super hostal
Nice place for a visit to Madrid, but not if it is hot, as the rooms do not have A/C. Other than that, the plac is super. Good location, close to Plaza de Espana, on Gran Via as well as many other places of interest.

10/10 Excellent

Gerry, Edm, Alta Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just simply perfect
Excellent location, security, but the front office hardly speaks English. I guess I am in Spain so I have to learn a little Spanish to get around but all in all, excellent hotel.

8/10 Good

Rainy, Harbin, Heilongjiang, China

Liked: Cleanliness, staff & service
Disliked: Room comfort
Go there, great tradeoff!
I had a short vacation in Madrid last weekend and stayed in this hotel for two nights. As most of travelers have mentioned, the room is rather small (a bed and a toilet fills the whole room). But, if you are not a business guy, what do you prefer first in your travelling? Not the room, but the convenience of visiting those famous sites in a city, right? This hotel offers you a best tradeoff between the convenience and the price! For example, there are two metro stations nearby (in 300m distance) with three lines (line 2, 3 and 10), and you can go anywhere of Madrid by these metro lines. If you don't want to take metro, you can also reach many famous sites by your foot. In addition, many restaurants are there in the Gran Vie. Enjoy it! I highly recommend this hotel.... although it is better if the staff can speak English~~

8/10 Good

Vidya, Indiana, USA

Liked: Cleanliness, staff & service, property conditions & facilities
Good place for 1 or 2 day stay
The place is conveniently located. The rooms are clean and good. However, the rooms are small, and you can hear traffic noises even at night. If you are a very light sleeper, then this would be a difficult place to sleep.

10/10 Excellent

José Jesús

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Servicio excelente, sobre todo de la recepcionista Anais, que siempre nos ayudo.
Stayed 3 nights in Jan 2024

10/10 Excellent

María

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una experiencia genial, las chicas de recepcion majisimas, muchas facilidades a la hora de expresar lo que uno necesita, las habitaciones son grandes y estan muy limpias, ademas de tener llave propia, el hostal en general esta muy bien, tanto situado como interiormente, repetiré sin duda alguna si vuelvo a Madrid.
Stayed 2 nights in Feb 2024

4/10 Poor

Rafael

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Alojamiento bien situado ,pero la habitación muy flojita ( antigua y con algunos desconchados y falta de mano de pintura )el baño antiguo y muy pequeño.
Stayed 2 nights in Dec 2023

10/10 Excellent

agustina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

LÁZARO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

6/10 Okay

MARINA FABIANA RODRIGUEZ

Disliked: Cleanliness, property conditions & facilities
Las fotos estan muy lindas, pero no es la realidad de las habitaciones, estan desmejoradas, tuve que pedir cambio xq no tenia calefaccion, el aire acondicionado no funcionaba, en la ducha no corria el agua, el baño no tenia ventilacion y habia olor feo, la luz del baño tampoco funcionaba. Hicieron el cambio y esruvo mejor, pero 1 noche la pase en 1 habitacion con todos los faltantes que mencione. No volveria a hospedarme alli.
Stayed 2 nights in Nov 2023

8/10 Good

Rosa Milagros

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Rosa
Ubicación excelente, el trato del personal excelente, limpieza habitación buena, ropa y toallas bien, el colchón y almohadas excelentes. La única nota mal se la lleva el baño, concretamente el plato ducha y puerta de la ducha con moho negro
Stayed 4 nights in Oct 2023

6/10 Okay

Isabelle

Travelled with family
Liked: Cleanliness, staff & service, amenities
Todo bien televisioin muy pequeña
Stayed 1 night in Oct 2023