Dear Randall,Thank you for your review and for the time dedicated to sharing your experience at our hotelWe're glad that you had a pleasant stay and that it lived up to your expectations. It's great to know we were able to help start your day off on the right foot with the wide selection of fresh and tasty options on our breakfast buffet.We are also glad that you appreciated our high standards and the location.We are very sorry to hear that you experienced noise disturbance during your time with us. It is regrettable that you had not made us aware during your stay as we would have been more than happy to have found you a quieter room, once available. We are glad to know that you enjoyed the hotel so much and we hope to have the pleasure of offering you another even better stay.We hope to welcome you again in the future. Best regards,Equipo Barceló Emperatriz

Dear Guest,Thank you for taking the time to review your stay.We are delighted to hear that we met your expectations. Our team members always work hard to create a memorable experience for our guests, and feedback like this inspires us to keep up the good work.Furthermore, we are happy that you found our location to be ideal for your needs.We look forward to welcoming you back on a future occasion.Best wishes,

Dear David, Thank you very much for your kind feedback.It is a pleasure to read that you found the bed to be comfortable, ensuring a restful night's sleep. Your appreciation of the cleanliness of our rooms, the overall condition of our hotel, and the room amenities truly reflects the high standards we strive to maintain. We are also delighted that you were pleased with the service provided by our dedicated team.We look forward to welcoming you back for another memorable experience.Best regards,Equipo Barceló Emperatriz

Dear Seth, Thank you very much for your kind feedback.We are delighted that you found the room cleanliness to your satisfaction and that our dedicated staff contributed positively to your stay. While we are pleased with your overall positive feedback, we regret if any aspect of our hotel condition and room amenities did not meet your expectations. Please rest assured that we are committed to providing outstanding facilities and service at all times.We look forward to welcoming you back for another memorable experience.Best regards,Equipo Barceló Emperatriz

Dear Veronica,Thank you for your positive feedback.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to welcoming you back on a future occasion.Best regards,Equipo Barceló Emperatriz

Apreciada Karen,En primer lugar, nos gustaría agradecerle los comentarios tan positivos que ha compartido acerca de su reciente visita a nuestro hotel Barceló Emperatriz, estamos encantados de saber que fuimos capaces de cumplir con sus expectativas.Nos alegra enormemente que haya encontrado nuestras habitaciones súper confortables y que la ubicación haya sido de su agrado. Es un honor recibir una valoración tan alta en atención.Ojalá pronto podamos nuevamente ofrecerle nuestros mejores servicios y atenciones. Un afectuoso saludo.Equipo Barceló Emperatriz

Dear Philippe, Thank you very much for your kind feedback.We are delighted to hear that you appreciated our modern facilities, the professionalism of our staff, and our prime location in the Salamanca district. Your satisfaction with the cleanliness of your room, the condition of the hotel, the service provided, and the amenities offered is wonderful to learn, as we strive to create an exceptional stay for every guest.We look forward to welcoming you back for another memorable experience.Best wishes,Barceló Emperatriz Team

Apreciado huésped, Nos gustaría darle las gracias por su reciente visita al Barceló Emperatriz y por dedicar unos minutos a compartir sus sensaciones.Nos complace enormemente saber que ha disfrutado de la limpieza de nuestras habitaciones, el estado general del hotel, la calidad del servicio y las comodidades de la habitación. Es gratificante que nuestros esfuerzos por ofrecer una estancia excepcional se vean reflejados en su satisfacción.En su próxima visita a Madrid , nos gustaría muchísimo que volviera a brindarnos su confianza. A la espera de poder darle de nuevo la bienvenida, reciba un cordial saludo. Equipo Barceló Emperatriz

Estimado Jose Luis, Le agradecemos sinceramente que se haya tomado el tiempo para compartir su experiencia en nuestro hotel.Nos complace enormemente saber que ha encontrado nuestro equipo amable y que la belleza de nuestras instalaciones ha sido de su agrado.Nos esforzamos en ofrecer una experiencia inolvidable y comentarios como el suyo nos motivan a continuar trabajando con pasión.Esperamos tener el placer de recibirle nuevamente en su próxima visita,Equipo Barceló Emperatriz

Dear Ajay, Thank you very much for your kind feedback.We are delighted to hear that our staff provided helpful service and facilitated a smooth check-in for you. It's also great to know that our central location contributed positively to your stay, making it convenient for you to explore the surrounding areas.We look forward to welcoming you back for another memorable experience.Best wishes,Barceló Emperatriz Team

Dear Alberto, Thank you very much for your kind feedback.It is rewarding to know that you had such a pleasant experience with us and that you found your room equipped with everything you needed.Moreover, thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to welcoming you back for another memorable experience.Best wishes,Equipo Barceló Emperatriz

Dear Ira,Firstly, we would like to thank you for taking the time to share your experience with us through this review.We're pleased to know that the included breakfast, room cleanliness, hotel condition, service, and room amenities met your expectations and enhanced your stay. especially our varied breakfast, one of the most valued points of our hotel, as we try that all our guests enjoy and get energy at breakfast to face the day!On the other hand, we regret the misunderstanding regarding the room upgrade, we always try that our guests can enjoy the room that best suits their needs, although at times of maximum occupancy we can not guarantee to offer a room of a higher category than the one booked, in case of additional cost occurs in cases of not having availability of a room of a category above the one booked, as in your case if not already have a room far superior to the one booked then you would have to charge a supplement. We regret that on this occasion we did not have a superior room to offer you but we hope that you felt comfortable in the room you were allocated and we look forward to the opportunity to offer you a higher category room on your next stay.Once again we are happy to know that your stay with us has been very positive and you have wanted to share it through this medium, that the service has lived up to your expectations, as it is very important for us that our guests return home with a nice memory of the hotel.We will certainly pass on your kind words to all our staff, as this will continue to motivate us to provide exceptional service.We thank you again for your comments and hope to have the pleasure of providing you with exceptional service in the very near future.Best regards.Equipo Barceló Emperatriz

Dear Ben,Thank you for your review.We are sorry to hear about the limitations you experienced with English TV We hope that you will immediately report this incident to the hotel reception and that the maintenance staff will resolve the incident for you.It's wonderful to know that you had a relaxed family stay and found the location convenient for your visit to the Real Madrid stadium. We're also delighted that the cleanliness of our rooms, the overall condition of the hotel, and the service provided by our team met your expectations. Your satisfaction with the room amenities is particularly pleasing to hear, as we aim to offer a comfortable and memorable experience.We look forward to welcoming you back. Best regards,Equipo Barceló Emperatriz

Dear Maria Eugenia,Firstly, we would like to thank you for taking the time to share your experience at our hotel.Regarding the incidents you commented on regarding the room, in the future please do not hesitate to contact the reception department directly for anything you may need in the room, as they will be happy to find you a room with more light that meets your expectations.On the other hand, we are glad to know that you enjoyed your stay in our hotel and the service provided by the hotel staff, we will pass your comments on to them for inspiration.Once again, we thank you for your comments and hope to have the pleasure to offer you the best of our services in the future.Equipo Barceló Emperatriz

Dear Ronald, Thank you very much for your kind feedback.We're delighted to hear that you found our staff exceptionally friendly and helpful, reflecting our commitment to providing an inviting and supportive environment for all our guests. Your appreciation for the cleanliness of our rooms and the overall condition of our hotel is also greatly valued, as we strive to maintain the highest standards of comfort and quality in every aspect of our guests' experience.We look forward to welcoming you back for another memorable experience.Best wishes,Equipo Barceló Emperatriz

Dear Guest,Thank you for taking the time to review your stay.We're thrilled to hear that our staff made a great impression and that your family found their stay enjoyable. It's wonderful that the room cleanliness, hotel condition, service, and room comfort all met your expectations, reflecting our commitment to providing an exceptional stay.We look forward to welcoming you back on a future occasion.Best wishes,Equipo Barceló Emperatriz

Dear Kristina,We appreciate that you took the time to share your experience with us.We are thrilled to hear that our service met your expectations and that our neighborhood added to the enjoyment of your stay. It's wonderful to know that you found the rooms to be immaculate and comfortable, and that the little touches like free popcorn and sweets were a hit. We're also pleased that you appreciated the assistance provided by our staff during an unexpected illness over the holidays. However, we are sorry that the solutions provided during the stay were not satisfactory. Your feedback on our lunch and dinner offerings is valuable, and although we're glad you enjoyed the breakfast, we regret that other meal options didn't meet your expectations. It's great to see that you discovered a local restaurant that you enjoyed and we hope it enhanced your overall experience in Madrid.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Equipo Barceló Emperatriz

Dear Eden,First of all, we would like to thank you for taking the time to share your experience at our hotel through this medium.We are sorry if the room was not to your liking, we would like to comment that the furniture is designed exclusively for our hotel and which are not from ikea, on the other hand we have different categories of room, on future occasions please do not hesitate to contact directly with our reception staff who will be happy to help you find a room that suits your needs.Once again we thank you for your comments and hope to have the pleasure to offer you the best of our services in the future.Best regards.Equipo Barceló Emperatriz

Dear Natalia,Thank you for your positive feedback.We are delighted to hear that our location met your expectations and that you found our rooms to be perfectly suited for families. It's wonderful to know that our friendly staff contributed positively to your stay. We look forward to welcoming you back on a future occasion.Best regards,Equipo Barceló Emperatriz

Dear Aliaksei, Many thanks for your feedback.While we are glad to offer a fitness room with a variety of equipment, we regret to hear that it did not meet your expectations in terms of size. We are also sorry if the comfort of our mattresses was not to your satisfaction. We continuously strive to provide the best experience and value the insights of our guests to enhance our amenities.We hope to have the pleasure of welcoming you back on a future occasion. Kind regards,Equipo Barceló Emperatriz

Dear Ruth,Thank you for your positive feedback.It warms our hearts to know that our staff's friendliness stood out during your visit, and we're especially proud that our on-site medical support made a significant difference for your daughter. We are thrilled to hear that our efforts exceeded your expectations, reflecting our dedication to guest care. Your appreciation for our clean rooms, excellent hotel condition, and the quality of our amenities is truly valued, and it's gratifying to know you enjoyed the comforts provided during your stay.We look forward to welcoming you back on a future occasion.Best regards,Equipo Barceló Emperatriz

Dear James, Thank you very much for your kind feedback.We're delighted to know that our prime location in the heart of Madrid's shopping district added value to your stay. It's gratifying to hear that you appreciated the cleanliness of your room; our housekeeping team works diligently to ensure pristine conditions for our guests. Your recognition of the condition of our hotel and the level of service provided by our staff is very encouraging, as we strive to maintain the high standards expected of our establishment. Furthermore, we're glad that the amenities in your room enhanced your stay, reflecting our commitment to comfort and convenience.We look forward to welcoming you back for another memorable experience.Best wishes,Equipo Barceló Emperatriz

Dear John, Thank you very much for your kind feedback.We're thrilled to hear that our staff made a great impression and contributed to your fabulous stay. It's delightful to know that our location facilitated easy access to local restaurants, shops, and the nearby metro for your convenience. Your high recommendation is greatly appreciated and serves as a testament to our commitment to excellence.We look forward to welcoming you back for another memorable experience.Best wishes,Equipo Barceló Emperatriz

Dear Laura,Thank you for your positive feedback.We are delighted to hear that you found our team wonderful and appreciated the quiet, convenient location of our establishment. Our team strives to maintain the highest standards of hospitality, and it's rewarding to see these efforts reflected in your positive feedback.We look forward to welcoming you back on a future occasion.Best regards,Barceló Emperatriz Team

Dear Amado, Thank you very much for your kind feedback.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.We look forward to welcoming you back for another memorable experience.Best wishes,Equipo Barceló Emperatriz

Dear Rebecca,Thank you for your positive feedback.We are thrilled to hear that you had a good stay with us.We look forward to welcoming you back on a future occasion.Best regards,Equipo Barceló Emperatriz

Dear Isabella,Thank you for your positive feedback.We are delighted to hear that we met your expectations. Our team members always work hard to create a memorable experience for our guests, and feedback like this inspires us to keep up the good work.Furthermore, we are happy that you found our location to be ideal for your needs.We look forward to welcoming you back on a future occasion.Best regards,Barceló Emperatriz Team

Dear Julie,Thank you for your positive feedback.We are delighted to hear that you found our hotel beautiful and elegant and that our friendly and helpful team contributed to your enjoyable stay. It is great to know that you appreciated the comfortable and well-appointed room, which is designed to provide our guests with a perfect blend of luxury and modern amenities.We look forward to welcoming you back on a future occasion.Best regards,Barceló Emperatriz Team

Dear Ross, Thank you very much for your kind feedback.We are delighted to hear that you found our staff charming and the room lovely. Our team takes pride in providing exceptional service and comfortable accommodations for our guests. It's great to know that our prime location in the Salamanca neighbourhood contributed to making your stay truly memorable.We look forward to welcoming you back for another memorable experience.Best wishes,Barceló Emperatriz Team

Dear Susan,We appreciate that you took the time to share your experience with us.We appreciate your kind words about our king bedroom. However, we are sorry to hear that you found the room and bathroom to be too small for your needs. Our hotel offers a variety of room types and sizes to cater to different preferences, and we would be more than happy to help you find a more spacious option for your next stay.We also apologize for the inconvenience you experienced with the room cleaning and towel service. We take our guests' feedback seriously and will address this issue with our housekeeping team to ensure it does not happen again.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Barceló Emperatriz Team

Dear Kathleen,We appreciate that you took the time to share your experience with us.We are delighted to hear that you found our location to be safe and that you enjoyed the prompt room service and good food.We apologize for any confusion regarding the concierge services, we have a concierge manager available, perhaps at the time you went to look for him he was busy, however our staff is always available at the reception to assist with any inquiries or recommendations you may need during your stay. We look forward to the pleasure of welcoming you back on future occasions.Best regards,Equipo Barceló Emperatriz

Dear Hassan, Thank you very much for your kind feedback.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us.We look forward to welcoming you back for another memorable experience.Best wishes,Barceló Emperatriz Team

Dear Harold,Thank you for your review.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us.We hope to welcome you again in the future. Best regards,Barceló Emperatriz Team

Dear Albert, Thank you very much for your kind feedback.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us.We look forward to welcoming you back for another memorable experience.Best wishes,Barceló Emperatriz Team

Dear Mary,Thank you for your positive feedback.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us.We look forward to welcoming you back on a future occasion.Best regards,Equipo Barceló Emperatriz