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Best Western Arosa

Salud 21 Edificio Gran Via 29 Madrid, 28013 Spain

Historic Madrid hotel in the centre of Grand Via

Near Puerta del Sol
Just off Madrid's busy Grand Via, this 18th-century hotel is 500 metres from the huge El Corte Inglés department store at Puerta del Sol and one kilometre from Plaza Mayor. Show more
Meeting rooms
The hotel offers complimentary wireless Internet access, airport transfers (surcharge), a fitness center, and a meeting/conference room. Buffet breakfast and a variety of Japanese dishes are served.
In-room safes
The Best Western Arosa's 126 air-conditioned guestrooms have double-glazed windows, minibars, safes, satellite TV, and offer views over the roads of Gran Via, Chinchilla, or Salud. Hide

GUEST REVIEWS

3.8out of 5

Expedia Guest Rating

82%

of guests recommend

TripAdvisor Traveller Rating

TripAdvisor Traveller Rating

TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.

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Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be dd/mm/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 28/06/2013. The check-out date cannot be after 28/06/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.
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Discounts may be offered to children of certain ages.

Room type  
Standard Twin Room
Two twin beds or one queen bed (on request). Sheets are 100 per cent cotton. Double-glazing. Complimentary wireless Internet access. Decorated in mustard contrasted with maroon tones, wooden floors and wooden furniture. The en-suite marble bathroom has ceramic basin set in glass supports.
Single room
One twin bed. Sheets are 100 per cent cotton. Double-glazing. Complimentary wireless Internet access. Decorated in mustard contrasted with maroon tones, wooden floors and wooden furniture. The en-suite marble bathroom has ceramic basin set in glass supports.
Executive Room - Free Minibar
One queen bed. 20 square meters (215 square feet). Cable TV. Complimentary wireless Internet access. Marble bathroom with bathrobe and slippers. Bathtub or shower. Complimentary breakfast.
Single Non Refundable
One twin bed. Decorated in mustard contrasted with maroon tones, wooden floors and wooden furniture. 9 square meters (96 square feet). Complimentary wireless Internet access. Cable TV. The en-suite marble bathroom has ceramic basin set in glass supports.
Standard Twin Non Refundable
Two twin beds. Decorated in mustard contrasted with maroon tones, wooden floors and wooden furniture. Complimentary wireless Internet access. Cable TV. The en-suite marble bathroom has ceramic basin set in glass supports.
Standard double room
1 double bed. 18 square meters (193 square feet). Desk. In-room safe. Wireless high-speed Internet access (complimentary). Satellite television service. Pay movies. Fax machine. Free local calls. Clock radio. Minibar. Coffee/tea maker. Private bathroom. Handheld showerhead. Bidet. Bathroom phone. Hair dryer. Complimentary toiletries. Iron/ironing board. Complimentary newspaper. Soundproofed rooms. Extra towels/bedding in room. Turndown service. Air conditioning. Climate control. Window opens. Daily housekeeping.
Standard Double Non Refundable
1 double bed. Desk. In-room safe. Wireless high-speed Internet access (complimentary). Satellite television service. Pay movies. Fax machine. Free local calls. Clock radio. Minibar. Coffee/tea maker. Private bathroom. Handheld showerhead. Bidet. Bathroom phone. Hair dryer. Complimentary toiletries. Iron/ironing board. Complimentary newspaper. Soundproofed rooms. Extra towels/bedding in room. Turndown service. Air conditioning. Climate control. Window opens. Daily housekeeping.
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There is only room left for . More rooms of this type may be available at higher rates. There are only rooms left for . More rooms of this type may be available at higher rates.

Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Know Before You Go
  • All guests staying in hotel guestrooms must be registered with the hotel. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
Policies
  • Check-in time starts at
  • Minimum check-in age is 18
  • Check-in time ends at
  • Check-out time is
  • Pets accepted
  • Pet policy - dogs and cats only
  • Maximum number of pets per room - 1
  • Pet maximum weight in kg is 15
  • American Express accepted
  • Eurocard accepted
  • JCB International accepted
  • MasterCard accepted
  • Visa accepted
Fees
  • The following fees and deposits are charged by the property at time of service, check-in, or check-out.
    • Self parking fee: EUR 26.50 per day
    • Airport shuttle fee: EUR 12 per person (one way)
    • Pet fee: EUR 17.28 per pet, per night
    • Late check-out fee: EUR 45
    • Buffet breakfast fee: EUR 14 per person (approximate amount)
    • Rollaway bed fee: EUR 37.80 per night
  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Property Amenities

  • Complimentary newspapers in lobby
  • Coffee shop or café
  • Bar/lounge
  • Room service (limited hours)
  • Breakfast available (surcharge)
  • Safe-deposit box at front desk
  • Multilingual staff
  • 24-hour front desk
  • Porter/bellhop
  • Doorman/doorwoman
  • Number of floors - 8
  • Medical assistance available
  • Currency exchange
  • Dry cleaning/laundry service
  • Elevator/lift
  • Air-conditioned public areas
  • Concierge services
  • Fitness facilities
  • Media library
  • Internet point
  • Luggage storage
  • On-site car rental
  • Total number of rooms - 126
  • Laundry facilities
  • Tour assistance
  • Library
  • One meeting/conference room
  • Offsite parking discounted rates available
  • Snack bar/deli
  • Year Built - 1975
  • Meeting facilities size (meters) - 40
  • Number of buildings/towers - 1
  • Airport transportation (surcharge)
  • Wireless (high-speed) Internet access - complimentary
  • Parking nearby
  • Parking nearby (surcharge)
  • Photocopy machines
  • Fax machine

Rooms

The Best Western Arosa, Madrid, has 126 air-conditioned guestrooms, all of which have minibars, safes, telephones, and double glazed windows overlooking Grand Via, or the smaller Calle Chinchilla or Salud.

Best Western Arosa, Madrid,  Spain, Rooms Guest Room

Room Amenities

  • Pay movies
  • Climate control
  • Soundproofed rooms
  • Air conditioning
  • Minibar
  • Wake-up calls
  • Turndown service
  • Private bathroom
  • Complimentary toiletries
  • Hair dryer
  • Bathroom phone
  • Bidet
  • Extra towels/bedding in room
  • Handheld showerhead
  • Electronic/magnetic keys
  • Satellite television service
  • Window opens
  • Clock radio
  • Desk
  • Iron/ironing board
  • In-room safe
  • Coffee/tea maker
  • Free local calls
  • Complimentary newspaper
  • Daily housekeeping (daily)
  • Wireless high-speed Internet access (complimentary)

Dining

The hotel does not have its own restaurant, but does have a breakfast buffet (surcharge) with hot and cold items, including a range of typical Japanese dishes. There are also restuarants nearby.

Nearby restaurants:

19 Sushi Bar (offers a 10% discount when the key card is shown)

Best Western Arosa, Madrid,  Spain, Dining Restaurant

Recreation

  • Running track/path nearby
  • Bicycle rentals nearby
  • Scooter/moped rentals nearby

Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Best Western Arosa

3.8
out of 5
avg. guest rating
Hotel service:
3.7
Hotel condition:
3.6
Room cleanliness:
4.0
Room comfort:
3.6
Location:
4.6
Neighbourhood:
4.3
83%

of guests recommend

out of 279 reviews

Write a review of this hotel

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A Traveller from New York, NY
5.0
out of 5
Recommends this hotel
Posted 3 Dec 2011

“great place to stay in the heart of Madrid!”

I was very happy with Best Western Arosa. It's a lovely, old building with comfortable, clean (if small) rooms, and a great reception area.

TheBoyz-London from London, UK
4.0
out of 5
Recommends this hotel
Posted 23 Nov 2011

“Very nice hotel, when the building work is finished.”

Helpful staff and a good location. Rooms a bit pokey unles you upgrade and wasn't told about the scaffolding and work on the exterior starting at 7:30am The staff quickly moved us to the back (no view) but on the whole pretty good.

Area recommendations
Cheuca, not far from this hotel Gay area
A Traveller from London
5.0
out of 5
Recommends this hotel
Posted 14 Nov 2011

“convenient location”

In centre of Madrid within a few minutes walk of Puerta de Sol. Very good location but small room, expensive breakfast.

Juha from Helsinki
4.0
out of 5
Recommends this hotel
Posted 7 Nov 2011

“Happy”

Excellent location in middle of the action. Staff was friendly and helpful.

Chris K from Paris
2.0
out of 5
Does not recommend this hotel
Posted 26 Oct 2011

“Dump in the Center of Madrid”

I would not stay at this hotel again. The interior is very old and has a dirty rusty feeling to it. The room was extremely hot and there was no air-conditioning to cool it down - the only way was to open the window to let the cooler air in which meant having the noise from the street. I stayed here in October so was already cool outside. The hotel advertises free Wi-Fi which was one of the main reasons I stayed here, but the Wi-Fi didn't work - extremely frustrating if you're trying to do work in the evening. I also picked it cause of the gym, but it was only open between 10am - 9pm making it impossible for the typical business traveller to go. The location is of course great - right on gran via - but outside of that, there was little else. Would not stay here again!

A Traveller from washington, DC
4.0
out of 5
Recommends this hotel
Posted 24 Oct 2011

“Superb location”

The hotel itself needs some mainteinance (wallpaper, carpet, etc.)... Great showers. the best is the location. You can walk everywhere. Right on the metro line. Breakfast very basic.

Robert G from Boston, MA
4.0
out of 5
Recommends this hotel
Posted 9 Oct 2011

“Decent hotel”

This hotel is in a very nice location, just off Gran Via near the metro. Hotel overall was good but rooms and the elevators are very small. Breakfast was adequate. Walls were fairly thin so hope you don't get noisy neighbors.

Lina from Los Angeles, CA
3.0
out of 5
Recommends this hotel
Posted 6 Oct 2011

“Good location.”

The hotel is off of Gran Via and is very close to everything. However, the hotel staff is not all that friendly and the rooms are very small, but clean. The elevators are very small and awkwardly shaped.

Natalie P from Sarnia, Ont
4.0
out of 5
Recommends this hotel
Posted 3 Oct 2011

“Excellent location.”

We loved our stay at the Best Western Arosa. They provided friendly and courteous service. The buffet breakfast was delicious. The location was excellent within a few minutes to the pedestrian streets which we strolled daily all the way to the Plaza Mayor, the Palacio Real and the Oriental Gardens. Overall a great hotel except for the unsightly scaffolding which after many months still hides the whole building.

A Traveller
3.0
out of 5
Does not recommend this hotel
Posted 3 Oct 2011

“Slightly shabby”

If this is what passes for a 4* then I'm shocked. The best thing about the hotel was location. The pictures on the internet do not reflect what you actually get :(

Best Western Arosa

Salud 21 Edificio Gran Via 29 Madrid, 28013 Spain

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Nearby Points of Interest

  • El Oso de Madrid - 0.3 km / 0.2 mi
  • San Fernando Royal Academy of Fine Arts - 0.3 km / 0.2 mi
  • Puerta del Sol - 0.3 km / 0.2 mi
  • Convent de las Descalzas Reales - 0.3 km / 0.2 mi
  • Plaza Santa Ana - 0.6 km / 0.4 mi
  • Plaza Mayor - 0.6 km / 0.4 mi
  • Royal Theatre - 0.6 km / 0.4 mi
  • Congress of Deputies - 0.7 km / 0.4 mi
  • Museum of the City - 0.7 km / 0.4 mi
  • Romantic Museum - 0.7 km / 0.5 mi
  • Plaza de Oriente - 0.8 km / 0.5 mi
  • Thyssen-Bornemisza Museum - 0.8 km / 0.5 mi
  • Plaza de la Villa - 0.8 km / 0.5 mi
  • Casa del Ayuntamiento - 0.8 km / 0.5 mi
  • Plaza de Cibeles - 0.8 km / 0.5 mi

Location Highlights

  • Shopping district nearby
  • Metro station nearby
  • In city center
  • In entertainment district

The preferred airport for Best Western Arosa is Madrid (MAD-Barajas) - 12.6 km / 7.8 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Nearest Major Airport:

  • Madrid, Spain (MAD-Barajas)

Area:

Gran Via - Puerta Del Sol, Madrid, Spain: Musicals, hotels, shops and restaurants make the Gran Via a rich vein of entertainment, finishing in the east with the black dome of the Metropolis building. The heart of Madrid, the Puerta del Sol contains the statue of the symbolic bear of Madrid and Tio Pepe sherry sign. Westwards, the grand Plaza Mayor was once the site of inquisitions and executions, but is now mostly visited for its terrace cafes.

Best Western Arosa

Salud 21 Edificio Gran Via 29 Madrid, 28013 Spain

Most recent booking for this hotel: less than 3 hours ago.
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