Ratings based on 10 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
90% of guests recommend
3.9 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by yaito from seoul

great!!! superb

Posted 16-Jun-2014
Pros: location, interior design....
Cons: parking could be easier but I guess madrid is like that
we wer upgrade into a fantastic presidential suite with more than 1200 feet, kitchen, 2 bedrooms, great living area... we loved it so much, even standard rooms look cute but obviously much smaller comparing to ours.... room service is great and fast!!! furniture and interior design is outstanding!!!!!
5 out of 5
Recommended
for Everyone
by james from chicago

outstanding!!!!

Posted 21-Mar-2014
Pros: location, size of rooms, design, calm, staff....
Most attentive, best service I've ever had in any hotel experience outside of a resort. Quiet, clean room, well maintained and updated. It is well designed for the space to where it did not feel like I was bumping into things or claustrophobic (that's a lot to say for a Madrid hotel). The hotel is beautiful and has great architectural and design details in the lobby and hotel room. The location is fabulous - central , close to an Avenue but not on it (thereby avoiding the noise from traffic). If you want a no nonsense, relaxed stay in madrid and are willing to pay a little more for that guarantee, stay at the Abalu Hotel. It's especially worth it for a short stay - why pay just as much for low-to-no quality and be further from the action?
5 out of 5
Recommended
for Everyone
by A verified traveller

excellent place

Posted 12-Feb-2014
Pros: location, cleaningless and outstanding furniture
Location: restaurant calle 30
stone bathtubes!!!!! I have never been in a hotel with that equipment... we also had one of those leather barcelona chairs (that my mum loves a lot) Guys, it is a gorgeous place, real style in the middle of the city.
5 out of 5
Recommended
for Everyone
by amandine from lille

***** to me

Posted 23-Jan-2014
Pros: Lobby is so great and rooms are equipped with mac computer and stoned bathtubes.
Cons: it looks great
Location: try calle 30 restaurant, great tapas!!!!!
you get much more for what you pay (unless in my case), rooms have great deco, large and nice fittings, very clean, extremelly nice staff and perfectly located... do you need more?
5 out of 5
Recommended
for Everyone
by A verified traveller

amazing

Posted 23-Dec-2013
Pros: location, staff, extremelly clean... value for money
Location: excellent restaurant in front of the hotel... 30calle
it is a gem, amazing interior design and services.
5 out of 5
Recommended
for Everyone
by A verified traveller

very beautiful rooms and suites very large

Posted 26-Nov-2013
Pros: clean, design, large rooms and location
Location: try many tapas bars round the area
we enjoyed very much our stay, we will recommend this hotel for all our japanese friends.
2 out of 5
Recommended
for Couples
by Ananda from Austin, TX

Has seen better days

Posted 09-May-2013 on Hotels.com
We were very excited to check in after reading all the good reviews and the hotel was even mentioned in our Lonely Planet guide. Unfortunately we were let down. Let me start off with the good. The staff was friendly and helpful even helping us get into Calle 30 after being turned away for dinner. The problem was the room. We first received a room on the 1st floor. It smelled bad so we asked to be moved to another room. The staff was very accomodating and even gave us a much bigger room which unfortunately smelled even worse. It reeked of mildew. The carpet was stained and dirty. The light fixtures in the bedroom were coming apart and quite dusty. Just not the welcome home feeling we were hoping for. I'm sure this hotel was amazing 10-15 years ago, but it is badly in need of some maintenance and upkeep. We checked out early because the smell was unbearable. We were offered a third room across the street but didn't want to take any chances.
3 out of 5
Recommended
for Personal Event
by A verified traveller

Posted 05-Sep-2012 on Hotels.com
This hotel is highly rated on every site so we thought it would be a great place to stacasey. It is a great location that is close to some nice neighborhoods to explore. Some of the saff were very helpful, but most of them seemed to be bothered when you asked them a question. The rooms were dirty with dust in evry corner and hanging from the lights. The bathroom doors were sliders and would not completely close, they also were about ready to fall of the hinges. The mirrors that are surrounding the TV(they covered the TV cabinet in mirrors) were broken from the bathroom door slamming into it. The closet doors also wouldn't close because the were broken. The rooms also had a very bad smell to them that wouln't go away even with the windows open to air the room out. We let the staff know about some of the issues and nothing was done about anything. The grout in the bathroom floor was also black when it was supposed to be grey(at least that was the color under the sink). We stayed in 4 other hotels during our trip and had excellentservice and rooms, this place was horrible, I would suggest looking anywhere but here for a room.
2 out of 5
by JESS from Las Vegas, NV, USA

AWFUL - GO ELSEWHERE

Posted 28-Jun-2012
Pros: THE FRONT DESK GAL - REAL NICE
Cons: BATHROOM - HORRIBLE
Location: BAD LOCATION - TAXI LETS YOU KNOW ITS A BAD NEIGHBORHOOD
If you are looking for luxury and the "boutique" experience, THIS IS NOT THE PLACE. it is hidden behind one of the main streets in the city, and the taxi cab driver lets you know right away to be careful because it is a bad neighborhood. the room itself is decent - however the bathrrom - IS SOOO DREADFUL! AWFUL, and I would never wish it on any traveler. the bathroom consists of a shower IN the bedroom the size of a closet. the toilet is IN THE BEDROOM, it is just not right that they do not let you know that when you book. i would not go back, i would not recommend it.
3 out of 5
Recommended
by A verified traveller from London

This traveller left a rating score only Posted 07-Mar-2012 on Hotels.com