Free continental breakfast

Reviews of Valued Stay Mayflower

2 out of 5
Valued Stay Mayflower
2509 Perry St, Madison, WI

Reviews

6.0
Rating 10 - Excellent. 41 out of 322 reviews" "
Rating 8 - Good. 86 out of 322 reviews" "
Rating 6 - Okay. 72 out of 322 reviews" "
Rating 4 - Poor. 70 out of 322 reviews" "
Rating 2 - Terrible. 53 out of 322 reviews" "

7.2/10

Cleanliness

6.6/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the 4 nights in Madison. I've stayed here before. Motel and staff were just as I expected. Good.
Stayed 4 nights in Mar 2024

8/10 Good

Emma

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Didn't get the extra wash clothes that i requested. Love that it is close to the hospital for my surgery. The room was to warm. Love that the room was spacious.
Stayed 1 night in Mar 2024

4/10 Poor

Ablam

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Outside of the building is dirty
Stayed 2 nights in Mar 2024

10/10 Excellent

Amy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked that it was safe, quiet good service .
Stayed 1 night in Jan 2024

8/10 Good

Luke

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

4/10 Poor

Jacob

Stayed 1 night in Oct 2023

4/10 Poor

Craig Nienas

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Andrei

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 1 night in Sep 2023

6/10 Okay

Constance

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The toilet was not flushing properly.
Stayed 1 night in Sep 2023

2/10 Terrible

Ella

Travelled with family, Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was absolutely falling apart. Shower head was broken in the room as well as couple other items. I was very disappointed because room smelled like cigarette smoke and mold really bad. Unfortunately my child is severely allergic to that smell so we had to leave right away. I informed upfront desk that room was supposed to be nonsmoking room and they couldn’t help us with it. They told me that they charged my card already and not planning to help us. We had to drive around and find a different hotel. It was absolutely waste of money and we were extremely disappointed. The fact that their rooms ripped with cigarette smoke and they advertised as nonsmoking rooms is unbelievable! If I knew that I would never book room in that hotel. My first time booking with Expedia :(
Stayed 1 night in Aug 2023

4/10 Poor

E

Business traveller
Disliked: Cleanliness, property conditions & facilities
Use for business only. Not a hotel for Family.
Stayed 3 nights in Aug 2023

6/10 Okay

Nishant

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I booked the hotel online and arrived at the location around 11:30 night. After waiting for 20 mins, I was told to go to some other property as they are full. They didn’t even provide the address properly and It was very tough to get into their other branch hotel finally. I was literally harassed at midnight .
Stayed 1 night in Aug 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Having read the reviews I was approaching my stay here with mixed feelings. The lady on reception was very helpful with my arrival as I was planning to arrive early and she provided me with options to leave it whilst I attended what I needed to. When I arrived back that evening my bags were already in my room waiting for me. Each morning we were provided with a basic contential breakfast but for me enough to start my day. My room was cozy and clean; have no complaints about that. The air con was cold and I could find the panel to adjust this but that might have juat been me being stupid. All in all really enjoyed my stay and would stay here again if ever in Madison
Stayed 4 nights in Aug 2023

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

8/10 Good

Jennifer

Liked: Staff & service
Stayed 1 night in Jul 2023

10/10 Excellent

Edyta

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

4/10 Poor

Ablam

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Not toilet paper in the toilet Need to flush the toilet at least 4 time before it should be cleaned
Stayed 1 night in Jul 2023

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
It was a nice place to stay. Clean and small, but enough for the time we spent there. There was no control over AC or heating, but the covers of the bed provides sufficient comfort at night, since we were not there often during the days.
Stayed 3 nights in May 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Ana

Travelled with family, Business traveller, Travelled with partner
Liked: Staff & service
I love

8/10 Good

Jordan

Stayed 1 night in Feb 2023

4/10 Poor

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities
Unbearable Smell :(
I didn’t know I was gonna be staying at the bates motel, this place was underwhelming to say the least, but whatever it’s just one night right, wrong. You pull up to the place, very unimpressive, but the price seemed fair, considering the other options available at the time. The owner/manager, not the most friendly, but that’s ok. Then you get to the room, hard wood floors, that’s nice, but there is this strong smell that just fills up your nose, you can’t put your finger on it, what it is. I was going to just try stick it out but it was just so hard to breath in there, it wouldn’t go away. I sat there for about two and a half hours before I couldn’t take it any more, and had to leave. I checked out and went and stayed at another hotel, please do yourself a favor and don’t stay here!!!
Stayed 1 night in Nov 2022

4/10 Poor

Pieter, San Diego

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Got there with reservation and told me they had no room. Divert to other location on other side of town. Room was dirty and shower was disgusting.
Stayed 3 nights in Aug 2022
Response from W on 4 Sept 2022
Hey Pieter, thanks for taking the time to give your feedback. I'm sorry to hear the rooms weren't up to the standard you've come to expect from us. I have personally addressed this with our housekeeping and maintenance staff to ensure this won't happen again.

6/10 Okay

Gregory

Travelled with family
Liked: Staff & service
The host was nice. The property is low quality. The air conditioning was not controllable and we froze during the night. Breakfast was good.
Stayed 1 night in Jun 2022

4/10 Poor

Tara

Disliked: Amenities, property conditions & facilities
Honestly, not worth the price we paid. The outside and inner building doors were a nice surprise. But for non-smoking rooms, you could tell somewhere in the building people were smoking, as the venting all seemed intertwined since there was no individual thermostats in the rooms and the air came from one place above the closet in the room. Sheets hadnt been changed as there was weird dirt on the fitted sheet. Oh, and i was a bit tangled in that "fitted sheet" in the morning since it was actually just a flat sheet laid over the mattress protector. Small room for a king bed, closet had the fridge, mixrowave and coffee maker in it as keeping those items in the room itself would have taken up too much space. The breakfast offerred in the morning contained a bunch of bruised or really ripe fruit, and the employee i saw going in and out of the laundry room kept drinking the coffee, so there was none when i went to get some. Someone, who i assumed was the manager, text me just before 3 asking what time i was planning to arrive, not sure why since i hadnt not shown up or anything and my understanding was check in was to start at 3 or 4... kind of a hole in the wall place, really dont think it was worth $115.
Stayed 1 night in Jun 2022
Response from W on 12 Jun 2022
Dear Tara Your feedback is much appreciated, and we sincerely apologize for any way in which we failed to meet your expectations. Guest satisfaction is of the utmost importance to us, so we will use your input to take a step in the right direction. If your travels ever bring you back to Madison, please consider giving us another chance to meet your needs."

4/10 Poor

TUAN

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Cheap. You get what you pay
Stayed 4 nights in May 2022
Response from Guest Relations on 14 Jun 2022
Dear Tuan, Though we appreciate you for reaching out to us, we are so sorry that our accommodations failed to meet your expectations. Please don't hesitate to provide us with more feedback on what we could have done to ensure you had a better stay during your visit. We constantly strive to provide our guests with the best possible experience at a great value and would love to hear from you. Thank you for sharing some of your thoughts!

8/10 Good

Maggie

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property was very simple but clean. It should not be priced as high as we paid - $200. It is more of an 80 to $100 room value.
Stayed 1 night in May 2022

6/10 Okay

JOHN, Newald

Stayed 2 nights in Mar 2022

2/10 Terrible

Canaan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel experience EVER
The worst hotel experience of my life. Bugs crawling around the bed, fresh bodily fluids INSIDE the bed sheets. Not enough towels for all guests to shower and no one available to bring more until tomorrow at 9am . Heat you could not turn down. I was sweating in the room wearing shorts and t-shirt. Ended up leaving the ground level door open, even though it was 2 degrees outside because the window wouldn't open, and it was too hot without the door open. Dirty. Insect infested. We ended up leaving 1 hour after arriving. I complained to the hotel AND to hotels.com. I was never refunded the money. Whatever you do DO not stay here
Stayed 2 nights in Feb 2022

2/10 Terrible

Tammy

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from W on 21 Jan 2022
Dear Tammy We aim to deliver exceptional value, so we're very sorry to hear that we fell short of your expectations. Guest feedback helps us continually improve, so do not hesitate to reach out to share some specific ways in which we could have improved your visit. We'd be very grateful for the opportunity to change your perceptions of our hotel."

2/10 Terrible

Justin

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT BOOK, DO NOT STAY HERE
Do not stay here, avoid at all costs. Hotel is disgusting, does not match photos, completely unsafe. Locks dont work, holes in wall cheaply patched, black stuff in beds, and sketchy people around outside all night. Staff is no where to be found.
Stayed 1 night in Nov 2021
Response from W on 26 Nov 2021
Dear Justin We aim to deliver exceptional value, so we're very sorry to hear that we fell short of your expectations. Guest feedback helps us continually improve, so do not hesitate to reach out to share some specific ways in which we could have improved your visit. We'd be very grateful for the opportunity to change your perceptions of our hotel."

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2021

6/10 Okay

Brandon

Disliked: Property conditions & facilities, room comfort
Deposit Detention
Hotel took my $50 deposit. I left the room spotless, and didn't smoke in room. Now, I have to go out my way to get my deposit back.
Stayed 2 nights in Nov 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
The room temperature was 100 degrees with no control of the temperature. Too hot!! The room next door 117 and had a party over flowing the room. The room phone did not work Called the reservation phone number no one answered the phone. Actually thought of calling the police. I would not stay there again. It did not meet expectations for basic needs.
Stayed 2 nights in Oct 2021

8/10 Good

dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

6/10 Okay

Aaron

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Over all was good. Room doesn't have individual air conditioner control so it was extremely warm in the room. Friend had to loan me a fan just to be able to sleep in room
Stayed 1 night in Oct 2021

8/10 Good

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, and a comfortable stay! Thanks for everything.
Stayed 1 night in Oct 2021

4/10 Poor

Allyson

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Fine if all you need is a place to sleep.
I only needed a hotel to lay my head down at night since I was working an event with 12 hour days all week. The bed was clean, it got made every day and towels changed. There were tiny gnat-like bugs in the towels, and crickets on the floor of the motel in my room. The room was also VERY dark, lights were not at all bright. And the mini fridge was not plugged in, so my roommate had a bunch of food go bad.
Stayed 7 nights in Jul 2021

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable stay
This is a clean, comfortable hotel. The Check-in process was contactless, using a Ring Doorbell for communication and lockbox to dispense the room key. The beds were great and linens were freshly pressed. Breakfast area was sanitary and inviting. We enjoyed our stay!
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Amenities
We needed a place to sleep and this worked. The check in involved a remote bell ringer who did not know of us coming. She figured it out quickly but it was a bit complex. A bedside light and a hook in the bathroom would add a lot to a serviceable room. If I were a single woman traveling, I would have felt a bit uncomfortable due to 2 doors accessing the room and low exterior lighting.
Stayed 1 night in Jul 2021

8/10 Good

Rhonda

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
No one was at front desk when we arrived, called the phone number and they checked us in over the phone and gave us a key through a lockbox. Big room and clean and comfortable.
Stayed 1 night in Jul 2021

2/10 Terrible

Cristi

Stayed 1 night in Jul 2021
Response from W on 18 Jul 2021
Hi Cristi We are very sorry that you didn't enjoy your stay with us and hope that you will give us another chance in the future

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was great. The room was clean and nice. Small modern fridge with a real freezer. Roku TV. Shampoo and soap dispenser in the shower. The bed was very comfortable. The check in lady explained everything very well. Great two night stay! The only issue is the phone number is incorrect on DuckDuckGo
Stayed 2 nights in Jul 2021

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Outside looked as though it was closed
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It CB was a good value for the cost.
Stayed 2 nights in May 2021

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I was given 2 dirty rooms, booked a king bed but got a twin since the king room was dirty. No one at the front desk for 20 minutes. They charged my cc without permission, as I stated I wanted to pay cash.
Stayed 1 night in Apr 2021
Response from W on 6 Apr 2021
Dear valued guest, thank you for your time to write this review. I apologize for this bad experience. I am very disappointed to hear that our room service and housekeeping staff did not meet your expectations. Your remarks are well noted and I personally will make every effort to remove all shortcomings as soon as possible.

8/10 Good

Wanda

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stay
Lady at desk was very nice
Stayed 2 nights in Dec 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2020