Aerial view

Reviews of Monte Mar Palace Hotel

4 out of 5
Monte Mar Palace Hotel
Sítio do Montado, Ponta Delgada, São Vicente, Madeira

Reviews

8.0

Very good

Rating 10 - Excellent. 22 out of 63 reviews" "
Rating 8 - Good. 27 out of 63 reviews" "
Rating 6 - Okay. 7 out of 63 reviews" "
Rating 4 - Poor. 4 out of 63 reviews" "
Rating 2 - Terrible. 3 out of 63 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

richard charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect location

10/10 Excellent

Marco

Stayed 2 nights in Dec 2022

10/10 Excellent

Csaba

Stayed 1 night in Oct 2022

8/10 Good

Dan, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the location which is closed to other tourist attractions like the Cave and the Chapel in Sao Vicente. The lava pool in Porto Moniz and the levada walk. I really love the ocean view of this property especially for other people who love nature, this place is for them. Overall this place is so beautiful.
Stayed 3 nights in Nov 2019

8/10 Good

Phil, Sussex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Monte Mar Hotel Madeira
An excellent 4 star hotel with good facilities, very clean, lovely pool, very good scenery. Only problem that we found was that it catered too much for the package people with 'entertainment' on every night and heards of people wanting to sit down at the same time for food. Well away from Funchal, the local town does not have any restaurants so we had to go to Sao Vincent which has a good choice of eating places...but you do need a car. Would go back again.

4/10 Poor

Arja-Saini

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Hotelli ei todellakaan ollut 4 tähden luokkaa. Huoneessa oli hometta, ja torakka uima-allasosastolla. Ystäväni sai allergisenreaktion homeen vuoksi. Hotellin esitteet antoivat väärän kuvan. Ystävällisesti palauttivat hinnan yhden yöpymisen jälkeen. Muutenkin ei vastannut 4 tähden tasoa. Sijaitsi mutkaisen tien päässä, 6km Sao Vicenteen, kulku vain taxilla. Saimme huoneen Sao Vicentessä. Onneksi tämän kiertomatkan loppun vietimme Riu Palacessa, siihen hotelliin voi aina luottaa.
Stayed 3 nights in Nov 2023

6/10 Okay

Peter

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Better suited for 45+ years old
Generally a proper hotel, nice facilities. It is visible that the hotel was built many years ago, and both the rooms, the facilities and also the visitors are a bit outdated. I would not recommend for younger couples, but for older people this could work. It is in a quite area.
Stayed 4 nights in Nov 2023

4/10 Poor

António

Travelled with family
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Idalina

Travelled with family
Liked: Staff & service
Stayed 1 night in Aug 2023

8/10 Good

vitor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

vitor

Stayed 1 night in Jul 2023

8/10 Good

Sonja

Liked: Cleanliness, staff & service, room comfort
Vergane glorie
Een beetje vergane glorie.
Stayed 1 night in May 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2023

8/10 Good

Fernando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En este viaje reservamos dos hoteles distintos, en la costa norte y sur de la isla, para facilitar movernos por distintas zonas y rutas. En ese sentido la localización nos resultó muy práctica, aunque la zona es menos turística y los hoteles a veces lo reflejan. Las habitaciones necesitan una reforma para poderse considerar un 4 estrellas (además de evitar que entren hormigas en las que están a ras del jardín), las zonas comunes están mejor. El desayuno es mejorable, al igual que el parking, aunque la zona es tranquila y es fácil aparcar por las calles frente al hotel.
Stayed 3 nights in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

eddy esperanza urbina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super service
Stayed 7 nights in Feb 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

Ângela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

4/10 Poor

Mikkel

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Forfærdiget ophold!
Meget slidt hotel! Den eneste grund til stjerne nummer 2 er beliggenheden/udsigten! Alt på hotellet trængte virkelig til en renovering. Værelserne var nok moderne da hotellet blev bygget for 20 år siden. De ligner så ikke rigtig er de er renoveret siden. Det trak ind ved døre og vinduer på værelset, da de ikke kunne lukke ordentligt. Morgenbuffeten var så skuffende at vi allerede efter første dag savnede at der var noget mere, samt bedre kvalitet. Sløvt personale der generelt ikke havde så travlt med at få serviceret de få gæster, der var i januar. Vi ventede over 10 min på at få lov til at bestille i baren, efter at “bartenderen” lige havde udleveret drinkskort til os, forsvandt hun i 10 min - og der var på ingen måde travlt på hotellet! Aftenmenuen/roomservice manglede halvdelen af menuen (da der ikke var mere brød til sandwich, burgere m.m.). Der er så meget lækker frugt på den her ø! Men alt frugt i buffeten var virkeligt kedeligt og juicen var koncentrat fra en maskine. Den indendørs pool levede ikke op til billederne og når det regnede udenfor, så regnende det ind/ned i den indendørs pool - og nej, det var ikke meningen. Der er dog et plus mere (ud over udsigten) - der bliver heldigvis lavet god pizza på snackbaren over for hotellet, så man kan få noget aftensmad. Fuldkommen uforståeligt at dette hotel kan have 4 stjerner! Jeg hælder meget imellem 1-2 stjerner, men en ting er helt sikkert - jeg vil aldrig anbefale dette hotel!!
Stayed 2 nights in Jan 2023

10/10 Excellent

Hermínia Figueira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

2/10 Terrible

Vanessa

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kein 4- Sterne Standard
Wir kamen spontan in das Hotel und fragten nach einem Zimmer. Hierbei wurde uns gesagt, dass es nur noch sea- view Zimmer gäbe und diese 105€ kosten würden. Als wir kurz überlegten, wurde uns ein primitives Bed and Breakfast- hostel geraten. Anschließend schauten wir noch einmal über Hotels.com nach dem o.g. Hotel. Hier wurde uns ein Mountain- view Zimmer mit den gleichen Konditionen für 77€ angeboten. Im Endeffekt haben wir ein Zimmer ohne Sea- view bekommen und der Föhn war eine Katastrophe. Zudem waren Ameisen im Zimmer. Dementsprechend war noch nur die Ambiente katastrophal sondern auch der Service für ein 4 Sterne Hotel. Wir haben uns aufgrund des Umgangs an der Rezeption sehr diskriminiert und abgewertet gefühlt. Nur weil wir in Wanderschuhen spontan nach einem Zimmer fragten.
Stayed 1 night in Nov 2022

10/10 Excellent

Juliana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Perfeito
Fomos muito bem recebidos, toda equipe do hotel muito simpáticos e prestativos, serviço rápido tudo muito limpo e organizado, tivemos a oportunidade de estar no quarto com varanda de vista para o mar e piscinas, logo pela manhã uma vista incrível, amamos tudo piscina interior e exterior, a funcionar, perfeitamente, tudo perfeito . Obrigada a toda equipe. Por fazer nossas férias felizes .
Stayed 4 nights in Nov 2022

6/10 Okay

Maria

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Ziemlich abgewohnt alles.....Frühstück durchschnittlich...

8/10 Good

Ana

Stayed 1 night in Oct 2022

8/10 Good

Axel

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Alexandra

Stayed 1 night in Oct 2022

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Ce n’est pas un hôtel 4 étoiles. La nourriture n’était pas mangeable.
Stayed 2 nights in Aug 2022

10/10 Excellent

Luiz

Stayed 1 night in Aug 2022

10/10 Excellent

Antonio Bonfim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Joana

Stayed 1 night in Jun 2022

10/10 Excellent

Gonçalo

Stayed 1 night in Sep 2021

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bastante agradável
Muito agradável, quer a nível do conforto, do espaço do hotel e dos funcionários. Recomendo, quer para férias em família ou mesmo em casal.
Stayed 2 nights in Jul 2021

8/10 Good

Petra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi uma experiência agradável. O pequeno almoço é excelente, assim como os espaços exteriores do hotel.
Stayed 2 nights in Jul 2021

8/10 Good

Claudia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agradável.
Estadia agradável. Quartos a precisar de uma remodelação.
Stayed 1 night in Apr 2021

8/10 Good

João

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

8/10 Good

João Paulo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021

8/10 Good

Dinarte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Luís

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Établissement tres bien ,vue excellente ,personnel agreable ,juste quelques petites renovation (murs,boissures fissures ,reglage de l eau non régulière )
Stayed 7 nights in Jun 2019

8/10 Good

SEBASTIEN, Lyon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon hôtel, calme et bien situé
Hôtel correct et confortable. Excellent accueil.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Stayed 4 nights in Feb 2019

8/10 Good

Elodie vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom. Piscinas, jacuzzi, spa fantásticos.
Stayed 2 nights in Feb 2019

6/10 Okay

Alexandra

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Relação qualidade-preço inadequada
O hotel encontra-se um pouco degradado e a necessitar de obras de actualização nos quartos e zona de piscina interior. Não se adequa a um hotel de 4 estrelas e relação qualidade-preço não é adequada. O pequeno almoço é algo pobre,penso que podia aproveitar mais os productos da região.a zona da hidromassagem é minúscula e necessita de manutenção ao nível da qualidade da água (cheiro bastante desagradável). O staff foi bastante simpático e disponível. Fica situado no norte da ilha,junto à costa, zona bastante calma para quem pretende descansar.

8/10 Good

Véronique , Brignoles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel calme agréable
Accueil parfait personnel très sympathique. Buffet varié sur une semaine . Piscine sauna hammam jacuzzi très bien.. prestation de massage parfait. Nous avions loué une voiture à l'aéroport Et parking sous l'hôtel gratuit. Endroit très reposant et assez centré pour visiter.
Stayed 9 nights in Feb 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Refúgio da cidade
Hotel tem otimas condições e os hóspedes são bem recebidos.para repetir e divulgar.
Stayed 1 night in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel très agréable avec de bons équipements, spa piscine jacuzzi..., restauration de qualité. une voiture est indispensable pour profiter de l ile.
Stayed 6 nights in Oct 2017

10/10 Excellent

Diana Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

4/10 Poor

CT, Loyettes

Disliked: Cleanliness, staff & service, property conditions & facilities
ne mérite PAS DU TOUT ses 4*
Mauvaise impression