GUEST REVIEWS
Expedia Guest Rating
of guests recommend
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Twin side sea view for single use
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Twin side sea view
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Twin room for single use
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Twin room
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Twin frontal sea view for single use
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Twin frontal sea view
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New Year Room - Dinner 31st and Brunch 1st
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Property Amenities
Rooms
Air-conditioned accommodations at Hotel Vila Gale Santa Cruz offer DVD players and minibars. Balconies open to city, sea, or pool views. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, makeup/shaving mirrors, phones, and complimentary toiletries.
This Santa Cruz hotel provides wireless high-speed Internet access for a surcharge. Business-friendly amenities include desks, safes, and direct-dial phones. Additionally, rooms include welcome amenities and hair dryers. Hypo-allergenic bedding and wake-up calls can be requested. Housekeeping is provided daily.
Room Amenities
Dining
Hotel Vila Gale Santa Cruz has a restaurant serving breakfast only. 24-hour room service is available.
Recreation
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Hotel Vila Gale Santa Cruz
of guests recommend
out of 26 reviews
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Showing 1 - 10 results (of 26) · See more Hotel Vila Gale Santa Cruz reviews
“Second visit to this hotel”
The Vila Gale hotel was just as good as our first visit last year. Everything was spot on, very helpful reception staff. Couldn't fault anything really, other than this year there was a lot of putting towels on the sunbeds by the pool by Germans and French to reserve them. Lots of nice friendly restaurants nearby and lovely views from our balcony.
“A piece of luck”
This holiday seemed doomed. First there was the February flood, so we re-booked from Funchal to Sanata Cruz, then all airports in UK were closed due to volcanic ash. The new location actually suited us much better. Santa Cruz is a lovely quiet village and the Vila Gale is the only hotel there. There are plenty of local buses to Funchal as well as a hotel coutesy bus four times a day. The rooms are comfortable although the pillows are hard. Breakfast is better than the average buffet as you can order fried eggs or omelettes. The hotel now has some evening entertainment and we were lucky enough to hear some classical music being hosted in the hotel. Lovely walks along the sea front and lots of cafes to rest and have a drink. I would go back to this hotel for a short break.
“One of the best”
As a very seasoned traveler, and having stayed in hotels all over the world in differing star ratings, this is one of my most enjoyeable stays, if not THE most enjoyeable hotels. Attentive and helpful staff, great free buffet breakfast as well as great lunches and dinner. Away from Funchal (expensive cabs) but hotel shuttle and regional busses will get you there. Clean , comfortable rooms, had a great view of the Atlantic Ocean. Felt the internet was excessive but not enough to detract from the overall great stay.
“Long weekend”
Chose to go to Madeira for a long weekend over Easter. The hotel was very clean and the staff very helpful. However, Santa Cruz is about 12 miles form the main town and there was very little to do over the Easter weekend. Was surprised that I had to pay so many extras e.g. the spa. As it was windy outside, many of the children staying used the pool in the spa which was great for them, but not quite the relaxing time I had hoped for. The hotel provides a shuttle bus 4 times a day to Funchal - you need to book in advance. The public bus stop was close by.
“for a quiet holiday”
nice hotel but paying for 'extras' is not acceptable internet at E20 a day - i dont think so pool was not heated indoor pool had to be paid for breakfast was good but the same everyday which gets boring local patiseries sold lovely cheap food and all spoke english the local supermarket was good with a great cafe upstairs with a takeaway service local bars were ok too hotel minibus into funchal was useful if you book in advance nothing much going on in the hotel in the evening just a bar....
“Very Impressed - we would return”
Room was comfortable. Staff were obliging and friendly. It has been said before in other reviews that the hotel is near to the airport but don't let this put you off because it really is no bother. The hotel is on the shoreline and is peaceful. We found it to be a most relaxing experience and would recommend this hotel.
“Beyond Expectations”
This was the second time we had been to this hotel and it just keeps exeeding our expectations. The hotel, the staff, the location, the amenities are excellent. I almost fear saying this as they may not have vacancies for us next year!
“Good, quite and relaxing stay”
Good, quite, modern and relaxing ... meeting our expectation
“Good hotel, indifferent service”
The hotel is situated in the beautiful little village of Santa Cruz & offers great views of the bay. Stayed for a long weekend, the amenities are good, the restaurant is expensive, you get better value (and quality in some cases) in the village. Had to ask twice in 4 nights to have used towels replaced, & the TV service didn't work for the last 3 nights of 4 despite assurances it would be repaired. Overall the quality & location of the hotel out weigh the service glitches.
“Villa Galle”
The hotel was very nice, lovely staff people are so kind and so friendly. At the reception will help you with any request, food was very nice and l definitely can recommend this hotel to everyone. You will have great time on your holiday in beautiful place.
Showing 1 - 10 results (of 26) · See more Hotel Vila Gale Santa Cruz reviews
Rua Sao Fernando Santa Cruz, 9100-157 Portugal
Nearby Points of Interest
The preferred airport for Hotel Vila Gale Santa Cruz is Funchal (FNC-Madeira) - 1.9 km / 1.2 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Canico, Portugal: A popular resort area, Caniço is on the southeastern coast of Madeira, a short drive from the capital city of Funchal. The clear waters of nearby Garajau Marine Park attract scuba divers, who are likely to see Atlantic manta rays and large fish species such as groupers. Several top-ranked golf courses are also within easy reach.
Rua Sao Fernando Santa Cruz, 9100-157 Portugal
