Ratings based on 25 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
3.8 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from B

Great value for money.

Posted 06-Sep-2014
Stayed for a very enjoyable 14 nights. The hotel is very well situated and there is a great range of restaurants all within walking distance. The rooms are well presented and have everything you need to enjoy your stay although they are a little tired and there is no air coditioning, they are kept spotless and in no way detract from the enjoyment of the hotel. The staff are very friendly and helpfull.. All in all a very good holiday good value for money and I would return.
4 out of 5
Recommended
for Couples
by A verified traveller from Aberdeen

Comfortable hotel, nicely located

Posted 08-Jul-2014
Pros: Just a very pleasant experience, possibly we were lucky in that the weather was good and no problems occurred but iI don't think so.
Cons: I dont think I would change anything, wi fi reception is not great but it can be had and you are on holiday!
Location: Lots of nice little local restaurants cafes and bars, no hassles but not a 24/7 party place- look elsewhere. Funchal easy by bus or 20 minute walk.
Staff very pleasant, recognised us and knew our room number after 1 day. I was holidaying with my daughter and used the hotel as a base for exploring Madeira, and for this the hotel was perfect. The beds were very comfortable and any noise was not intrusive.
3 out of 5
Recommended
for Everyone
by Ed

Nice view

Posted 30-Apr-2014
Okay,but needs upgrade the rooms and breakfast as well.Good location and nice view.
3 out of 5
Recommended
for Everyone
by Jean from UK

No guarantee of room booked

Posted 18-Jan-2014
Pros: good cooking facilities, fridge, microwave, hob and equipment
Cons: Being given the room booked and not have considerable frustration at the start of a holiday.
We booked a sea view room, but was put in room 3 ground floor, next to car park and near Reception. No view and noisy, apparently only room available at the time. Following several visits to Reception we were moved to 7th floor on the next day. Very good room, no complaints. Speaking to two other couples in the hotel, who had booked through online booking company, they had had a similar experience. A ground floor room until they complained. So be aware that there may be problems at peak times.
4 out of 5
Recommended
for Families
by pm from london

good facility and location

Posted 14-Jul-2013 on Hotels.com
everything ok apart from bed mattress needed upgrading.
5 out of 5
Recommended
for Couples
by Moe and Selma from London

Great for couples

Posted 04-Jul-2013
Pros: Hot tub, sauna, balcony, kitchenette, plunge pool and view.
Cons: Twin beds instead of double beds.
Location: Fantastic. 20 min walk to city centre and easily by bus.
Great hotel for couples. Room was exactly what we wanted and the spa facilities were great, including free use of hot tub, sauna and indoor and outdoor pools! Hotel staff were happy to help when asked and the hotel was an easy distance from Funchal centre, either by bus for €1.90 or a pleasant 20 minute walk. Balcony view of the sea was incredible as was the view of Funchal from the rooftop. Overall, a thoroughly enjoyable stay.
4 out of 5
Recommended
for Everyone
by Jess from London, UK

Great facilities, poor breakfast options.

Posted 08-May-2013
Pros: Facilities: Games room, indoor heated and outdoor pools, jaccuzi, gym.
Cons: Uncomfortable double bed, below average breakfast.
Location: Central enough to walk to the Centre of town and plenty of restaurants and tour companies in close proximity.
Overall this hotel is pretty decent for the price. Most of the staff are friendly and helpful, which is great. Unfortunately they dont really do double beds which we didnt know when we booked, so the bed we were given was uncomfortable and not very easy to sleep on. Also, the buffet breakfast they serve is really bad - we had it one morning and vowed not to again. The hotel facilities were great - indoor and outdoor pool, jacuzi, spa, gym and sauna and you had access to the facilities in the other 2 Dorisol hotels (3 in the same 'road') too so we made the most of the games room which was really fun.
5 out of 5
Recommended
for Everyone
by kim from Knighton, Powys

Great stay and very happy.

Posted 30-Oct-2012
Had a lovely stay in this hotel, very clean, comfortable room, quite spacious with a spotless bathroom and a nice little kitchenette. Not the height of luxury, no, but a great option for people on a lower budget. Staff were excellent, very friendly and helpful. The breakfast was also good with plenty of choice and hot options every morning. Also in a very good location- 20 minutes walk into central Funchal though there is a regular courtesy bus, and just 5 minutes from the sea, supermarkets and lots of eating options. Overall very happy.
2 out of 5
by joe from tampa,Florida

Madeira is a great place to visit with a lot to do

Posted 18-Jun-2012
very old and needs a lot of updates,there is a lot of hotels in the area with better service and quality
3 out of 5
by A verified traveller from London

Basic 3*, If budget allows would upgrade

Posted 20-Oct-2011 on Hotels.com
Good points - Regular Bus Shuttle to town, Location, Clean room Points for Improvement - (1) More comfortable beds, (2) No sharp sticking out corner of beds that you hit your legs on as you walk by (3) shower curtains so water doesn't end up all over the bathroom floor, the shower guard is ineffective (4) Breakfast was adequate, but nothing special. I was expecting much more nice fresh fruit. Juices were not nice. Next door is a another building site for another hotel I guess, Didn't disturb us but might if you are a light sleeper and want a lie in in the morning Taxi from airport was 38 Euros which was a bit much then we should have paid. recommend getting an airport transfor arranged which cost us 25Euros on the way back