Madeira is a very relaxing island, this hotel is in a good location. Some very good local restaurants, we especially liked the cheffe and steak house, chalet Vicente and try a pastel de nata at the local shop at Monte. We would definitely stay in this hotel again. Staff are very friendly and welcoming.
"Large, stylish, landmark hotel in a good location"
The hotel had a very 60's - 70's feel, but done very nicely. Rooms have good sized balconies and sliding doors and good bathrooms. We had a huge (and comfortable) bed.
The hotel bar and restaurant were pretty decent. Champagne and a live pianist at breakfast give the feeling of luxury. The dinner menu focused on buffet style - I guess for the full board guests - but offers reasonable value.
The facilities were not always the newest, but are well maintained. We used the indoor pool several time, and the outdoor infinity pool was very striking (if a bit cold to use in December) and had amazing views of the docking cruise liners.
As we visited out of season (Dec) the hotel was quiet and we didn't have to wait for anything.
Comfortable hotel with 2 pools and a spa. Comfortable and cosy rather than glamorous although the flower arrangements are stunning! Room 212, Magnolia Suite was charming . Lovely wooden floors and windows looking over the terrace. Didn't get time to use the spa but, from pool side it looked impressive! Both pools were clean and sunbeds very comfy! Slightly older clientele meant that we generally had sole use of them! Pleasant walk down to town and walk up was made easier by the thoughts of the lovely bar, coffee and cocktails!
The food is good, the staff are good and seem happy which makes for relaxed guests!
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