BBQ/picnic Area

Reviews of Quality Inn & Suites Macon North

2.5 out of 5
Quality Inn & Suites Macon North
115 Riverside Pkwy, Macon, GA

Reviews

7.0

Good

Rating 10 - Excellent. 118 out of 455 reviews" "
Rating 8 - Good. 134 out of 455 reviews" "
Rating 6 - Okay. 101 out of 455 reviews" "
Rating 4 - Poor. 51 out of 455 reviews" "
Rating 2 - Terrible. 51 out of 455 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Jazmin

Liked: Cleanliness, staff & service, property conditions & facilities
I absolutely love how quiet it is 😌
Stayed 1 night in Jan 2024

10/10 Excellent

Ervin

Travelled with partner
Liked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Kristin

Stayed 1 night in Oct 2023

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value, Clean , nice breakfast
Stayed 1 night in Oct 2023
Response from fen on 7 Oct 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

6/10 Okay

Rick

Liked: Staff & service
Saw a couple live roaches in office when checking in. Once in the room didn’t see any activity but roomed smelled pretty bad. Bed was fine. Definitely wouldn’t go back.
Stayed 1 night in Sep 2023
Response from fen on 4 Oct 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Macon North.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst hotel
Towels dirty, dusty, for breakfast just empty bread no Sausage or Egg not good at all
Stayed 3 nights in Jun 2023
Response from fen on 21 Jun 2023
I would like to apologize for failing to exceed your expectations.

8/10 Good

Bandi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was hidden away from the noise of I-75. That was nice. Front door parking was awesome! Rooms are a little outdated but seemed to be very clean.
Stayed 1 night in Jun 2023
Response from fen on 19 Jun 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

6/10 Okay

George

Stayed 1 night in May 2023
Response from fen on 2 Jun 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean quiet
Stayed 2 nights in May 2023
Response from fen on 18 May 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Macon North.

10/10 Excellent

Debra

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed there recently and it was clean, staff was very friendly and it's dog friendly. I would highly recommend this motel if you are on a budget. I felt safe because I am a female and that was one of my concerns. Cameras are everywhere on the property. I will definitely stay there next time I am in Macon.
Stayed 4 nights in Apr 2023
Response from fen on 15 Apr 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

4/10 Poor

Sherry

Disliked: Cleanliness, property conditions & facilities
This place needs to be updated so badly it dirty and gross.
Stayed 1 night in Mar 2023
Response from fen on 15 Apr 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 Okay

Ann

Travelled with family, Travelled with pets
Disliked: Amenities
We stayed at this property last year and were so impressed, we decided to stay again this year. Big disappointment…. Gave us a hard time with our service dog, the place was not very clean and didn’t look like any upkeep had happened. Very disappointing
Stayed 1 night in Jan 2023
Response from fen on 3 Feb 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 Okay

Rosemarie

Liked: Staff & service, room comfort
Disliked: Cleanliness
Not great
Although some areas were upgraded. Granite countertops and newer tub shower the rest was poorly done. It was very dusty and shampoo liquid was dropped on the wall. Shower head leaked as well as the handle. Rusty fixtures tp holder mirror light took away from any improvements they did. Breakfast was very basic. Coffee machine pretty much dispensed colored water.
Stayed 1 night in Dec 2022
Response from fen on 28 Dec 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Lawrence

Stayed 1 night in Dec 2022

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, safe location.
Stayed 1 night in Nov 2022
Response from FEN on 15 Nov 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Quiet area. Clean room.
Response from FEN on 15 Nov 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Michael

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
Good spot for the night...room was nice and clean...
Response from fen on 7 Nov 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

4/10 Poor

Charlene

Travelled with partner
Liked: Staff & service
Location was good, easy off/on I75. Outside facelift was done nicely. Our room had been painted but the carpet was in sad shape, the tv, phone and bathroom fan didn’t work. Bedding was decent. Room had a slight doggy odour. Should be a decent/ economical choice when all the rooms are renovated.
Stayed 1 night in Oct 2022
Response from fen on 31 Oct 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,

6/10 Okay

Kristen

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jun 2022

8/10 Good

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pet friendly ....nice
Very nice pet friendly..
Stayed 1 night in Apr 2022

10/10 Excellent

arianette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

Kevin

Stayed 1 night in Mar 2022

2/10 Terrible

Courtney

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2022
Response from fen on 5 Mar 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No breakfast due to Covid, so not the fault of the hotel. Everything else good, would stay again at this hotel.
Stayed 1 night in Oct 2021
Response from fen on 27 Oct 2021
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 Terrible

Tina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible Beware
The noise in hallways was horrible! Even after I called and complained nothing was done. There were roaches crawling around, again I complained and nothing was done. I ended up leaving early and never got the rest I needed. I should not be charged for this stay
Stayed 1 night in Oct 2021
Response from fen on 4 Oct 2021
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 Okay

Mark

Stayed 2 nights in Jun 2021
Response from fen patel on 25 Aug 2021
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

6/10 Okay

andre

Business traveller
Liked: Staff & service
The room was not very clean and the room felt very damp. It felt as if it needed a dehumidifier. Maybe something was wrong with the ac. The ac worked, but its the only thing that may have made the room feel so wet.
Stayed 2 nights in Jun 2021
Response from fen on 20 Jun 2021
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again that we can have another chance to provide you with a superior experience. next time where ever you stay don't wait to long in room if got problem in room go to office in 10 minuets and talk with them first & we know are rooms are clean because we know are house keeping they do their good job..... thank you.

8/10 Good

Verified traveller

Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness
Parking right outside door
Stayed 1 night in May 2021
Response from fen on 25 May 2021
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from fen on 25 May 2021
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay in Macon, Ga. Particularly liked separate living room area
Stayed 1 night in Mar 2021
Response from fen on 17 Apr 2021
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021
Response from fen on 17 Apr 2021
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Clifton

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Great hotel
This hotel was great. I did mark off for cleanliness some, but it wasn't that the hotel was nasty, it was very clean, but the bathroom needs some work. Look outdated and run down and limited on soap and shampoo. I would still stay here again and again. It is one of the nicer Quality Inn I have stayed at in a long time. Price was even better. I know they lowered price due to Pandemic, but if they keep their prices the way they are, I will never stay at another location when i am in town. The staff was not rude, but did not really wanna talk either lol. No one bothering us. I truly enjoyed my stay. So if you are in the area, you have to stay here. I do not believe you will be disappointed. The best plus I could say though, is this place does not have bed bugs, or any bugs I could see. They definitely keep it up, even the dilapidated bathroom was kept up. Also, if you are looking for Food option, this location has it all. They have sit down restaurants and fast food galore. Limited on breakfast options though.
Stayed 1 night in Mar 2021
Response from fen on 12 Mar 2021
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Erik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from fen on 12 Mar 2021
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Sheena

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As good as could be expected
It was a great experience for the rate.
Stayed 1 night in Jan 2021
Response from fen on 12 Mar 2021
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Tim

Stayed 1 night in Jan 2021
Response from fen on 12 Mar 2021
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom supplies were open & have used. Room was very outdated.
Stayed 1 night in Jan 2021
Response from fen on 25 Jan 2021
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 Excellent

Jennie, Linden NC

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice clean room very appealing to the eye. Also king size bed was so comfortable.
Stayed 1 night in Jan 2021
Response from fen on 25 Jan 2021
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 Okay

Aaron, Nashville

Travelled with partner
Liked: Cleanliness, staff & service
It was alright. Didn’t love it, but needed a place to sleep for a night and it did the job. I wouldn’t book it if I planned on being there an extended time
Stayed 1 night in Jul 2020
Response from Guest Relations on 3 Aug 2020
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

4/10 Poor

Alan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from fen on 3 Aug 2020
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
Reasonable for price. Need new towel and sheet all dingy.
Stayed 4 nights in Jul 2020
Response from fen on 12 Jul 2020
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Hayward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
It was great.. it was honestly one of the best quality inn i have stayed....
Stayed 1 night in Jun 2020
Response from fen on 28 Jun 2020
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 Okay

Verified traveller

Travelled with family, Business traveller
Watching like a hawk??did not like that cleaning ness wasn't good but check in was straight
Stayed 2 nights in May 2020
Response from Guest Relations on 8 Jun 2020
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Guest Relations

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2020
Response from fen on 6 Apr 2020
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a dump. Very old and was afraid to sleep there.
Stayed 1 night in Mar 2020
Response from fen on 25 Mar 2020
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great eperiance
Stayed 1 night in Mar 2020
Response from fen on 25 Mar 2020
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Verified traveller

Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint I has was the fake cold eggs. Variety if toast would have been nice. Mattresses sonewhat firmer than i orefer. Excellent staff and cleanliness. Somewhat difficult to find in the dark and rain.
Stayed 1 night in Jan 2020
Response from fen on 25 Mar 2020
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Mattesa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing stay and the rooms were super clean.
Stayed 1 night in Dec 2019
Response from fen on 25 Mar 2020
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!