GUEST REVIEWS
Expedia Guest Rating
of guests recommend
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Superior Room, 1 king bed, City views - Premium rate
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Luxury Room, 1 King bed, River views - Premium rate
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Superior Room, 2 Single beds, City views - Premium rate
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Superior Room, 2 Single beds - Premium rate
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Accessibility Options
Property Amenities
Rooms
Sofitel Macau At Ponte 16 has 408 guestrooms. Beds feature signature feather bedding with down duvets. 37-inch LCD televisions come with satellite channels, DVD players, and pay movies. Complimentary high-speed Internet access is offered, along with minibars, complimentary newspapers, and in-room safes. Bathrooms include separate bathtubs and showers with handheld showerheads, bathrobes, slippers, and designer toiletries. A nightly turndown service is provided.
Room Amenities
Dining
Mistral - French and Mediterranean fare. Views of the harbor from the air-conditioned dining room and the terrace. Alfresco dining available. Lunch and dinner.
Le Terrace - Outdoor bar and café with light fare.
Rendezvous - Lobby lounge. Wine and signature cocktails.
Room service - Available 24 hours.
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Sofitel Macau At Ponte 16
of guests recommend
out of 48 reviews
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Showing 1 - 10 results (of 48) · See more Sofitel Macau At Ponte 16 reviews
“stellar hotel”
Excellent hotel with a very friendly and helpful staff. Nothing negative to say about this hotel except that its restaurant is a bit expensive but there are plenty of other reasonably priced restaurants nearby. The hotel also has a cafe serving light food which is reasonably priced. Will definitely return to this hotel.
“Extreme Comfort and Luxury within sight of China”
The Sofitel Macau at Ponte 16 is in a location away from the other major casinos and hotels. As far as I am concerned this is a point in favor of the hotel. Some people may think that the area surrounding the hotel is seedy and rundown but the area is quite safe. I walked through it late at night on two occasions and found no reason to be concerned. The Ponte 16 is located in the old dock area of the inner harbor of Macau and faces China. In the early morning, you can see small boats carrying women who sell flowers all over Macau sailing to Macau from China. Everything in this hotel is designed for the comfort of its guests. The staff could not be more knowledgeable or helpful from the moment you check in until the moment you leave. The rooms of this hotel are beautifully designed and co-ordinated. The beds are extremely comfortable. The toiletries provided by the hotel are first rate. Staff members go out of their way to make sure that your stay at the hotel is memorable. The hotel has all the comforts and amenities that one would expect from a deluxe hotel. The staff made my stay memorable and I cannot wait to return to Macau and the Sofitel at Ponte 16.
“Great hotel!”
The Sofitel Ponte 16 was a beautiful hotel. The staff in all parts of the hotel (concierge, check-in, pool etc) were fantastic and extremely friendly. It was my friend's birthday and they gave her a cake and let us use the business lounge to have some drinks. the hotel was beautiful with a nice view of the river and the king size beds were extremely comfortable. i would love to have stayed longer!
“Old style hotel”
The Sofitel Macau is an old style hotel that needs some updating. My room did not have hot water and I had to call maintenance twice before I could take a hot shower. The location is a bit away from the rest of casinos, but still walking distance through a very charismatic neighborhood. For the price paid, the newer hotels in the strip would make more sense.
“The Best Hotel I Ever Stay at”
We had a great stay, if I ever go back to Macau I'll stay at the Sofitel again without question. The hotel staff was most helpful, they gave us a map, a card with tourist place listed on it and wrote stuff down for us so we didn't have a problem with the taxi drivers. The hotel staff made the trip great for me and my husband on our 25th wedding anniversary. The rooms were very clean and we got prompt service from the staff. The security at the hotel was first rate, you need a room key to activate the elevators, You have a phone by the toilet, shower, tub, and two more phones in the room, really give you a piece of mind especially if you have a medical problem.
“Acceptable in its class”
The bathroom amenity is nice.
“Great rooms and facilities at a so-so neighborhood”
Initially I was disappointed at the surrounding area, and later found out that the location is indeed away from the center of the casino area in Macau Peninsula. However, the rooms and facilities, as well as the water view, more than made up for the location deficiency. And the room rate was very competitive. I think this is one of the best value for your hotel money in Macau, all things considered.
“Superb experience”
My wife and I were upgraded--perhaps because I'd mentioned in my notes that it was a late honeymoon for us. Either way, though, our room was outstanding. Comfortable, spacious, modern. Service was terrific all around--when I needed an extra LAN cable, it arrived in minutes. Our experience was far better than one would expect for a hotel in this price range. It was a great trip, and Ponte 16 was a big part of it.
“Sofitel Macau is good hotel in great location”
This was our second stay at the hotel, and both times we were very satisfied. We choose it for the location, it is walking distance to many of the major sites and restaurants we want to visit in Macau. Since getting a taxi in Macau has become very difficult in recent years, the location is one of the main reasons we choose the Sofitel. The rooms are very nice, the beds are incredibly comfortable and the toiletries are L'Occitane, a great brand. The hotel charges extra for a river view room but the river is murky is the view is mainly ugly buildings in Shenzhen. I request a city view room on a high floor, which has a great view down into old Macau. The city is like a tapestry on the wall, and that is much more interesting view. I'm always shocked it's the cheaper option of the two views. The only downside is the pool is small and unheated so it's not usable most of the year. But the gym and sauna are great.
“Very friendly staff and nice rooms in the upper level.”
Nice hotel, beautiful water front view on the ocean side. Nicely detailed material and bathroom layout. Courteous and helpful staff.
Showing 1 - 10 results (of 48) · See more Sofitel Macau At Ponte 16 reviews
Rua Do Visconde Paco De Arcos Macau, 0 Macau
Nearby Points of Interest
The preferred airport for Sofitel Macau At Ponte 16 is Macau (MFM-Macau Intl.) - 5.9 km / 3.7 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Macau, Macau: The peninsula of mainland Macau is the historical heart of this former Portuguese colony. Packed into the maze of narrow streets are 2 forts, several churches, cobblestone Largo de Senado Square, the Macau Grand Prix, and famous Casino Lisboa. Fast boats depart from Macau for Hong Kong (1 hour journey).
Rua Do Visconde Paco De Arcos Macau, 0 Macau
