City of Dreams – The Countdown Hotel

4.0 star property
Upscale eco-certified hotel, walk to City of Dreams

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May 2024

City of Dreams – The Countdown Hotel

Photo gallery for City of Dreams – The Countdown Hotel

Interior entrance
Outdoor pool, free pool cabanas, pool umbrellas
Outdoor pool, free pool cabanas, pool umbrellas
Deluxe Suite | Minibar, in-room safe, desk, rollaway beds
Lobby sitting area

Overview of City of Dreams – The Countdown Hotel

Reviews
8.6

Excellent

Popular amenities

  • Breakfast available
  • Pool
  • Parking included
  • Air conditioning
  • Free WiFi
  • Laundry

Check out the area

Estrada Do Istmo, Cotai
  • Popular LocationCity of Dreams3 min walk
  • Popular LocationVenetian Macao Casino3 min walk
  • Popular LocationCotai Strip16 min walk
  • AirportMacau (MFM-Macau Intl.)9 min drive
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Room options

Standard King

cleanliness

Highlights

Air conditioning
Free cots/infant beds
TV
Hairdryer
Private bathroom
Shower/bath combination
Bathrobes
Free bottled water
  • 334 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Suite

cleanliness

Highlights

Air conditioning
Free cots/infant beds
TV
Hairdryer
Private bathroom
Shower/bath combination
Bathrobes
Free bottled water
  • 947 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Double Queen

cleanliness

Highlights

Air conditioning
Free cots/infant beds
TV
Hairdryer
Private bathroom
Shower/bath combination
Bathrobes
Free bottled water
  • 452 sq ft
  • City view
  • Sleeps 2
  • 2 Queen Beds

Corner Suite

cleanliness

Highlights

Air conditioning
Free cots/infant beds
TV
Hairdryer
Private bathroom
Shower/bath combination
Bathrobes
Free bottled water
  • 527 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Cotai

City of Dreams – The Countdown Hotel is located in Cotai. City of Dreams is another place to visit that comes recommended.

What's nearby

  • The Londoner Macao - 1 min walk
  • City of Dreams - 3 min walk
  • Venetian Macao Casino - 3 min walk
  • Cotai Arena - 10 min walk
  • Cotai Strip - 16 min walk

Getting around

  • Macau (MFM-Macau Intl.) - 7 min drive

Restaurants

  • The St. Regis Bar 瑞吉酒吧 - 1 min walk
  • The Manor 雅舍 - 1 min walk
  • Lord Stow's Bakery & Cafe 安德魯餅店及咖啡店 - 6 min walk
  • Starbucks - 15 min walk
  • Sedap Singapore - 15 min walk

About this property

City of Dreams – The Countdown Hotel

Upscale eco-certified hotel near City of Dreams
Close to Venetian Macao Casino, City of Dreams – The Countdown Hotel provides a swim-up bar, a poolside bar and a terrace. For some rest and relaxation, visit the sauna. The on-site restaurant, The Bar, features international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a shopping centre on-site and a coffee shop/cafe.
Other perks at this hotel include:
  • An outdoor pool with free cabanas, pool umbrellas and a swim-up bar
  • Free self-parking and valet parking
  • Limo/town car service, buffet breakfast (surcharge) and a free local area shuttle
  • An electric car charging station, express check-out and a children's club (surcharge)
Room features
All 326 rooms include comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 42-inch TVs with cable channels
  • Daily housekeeping, desks and phones

Awards and affiliations

Eco-certified property
This property participates in Green Key – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free area shuttle
  • Area shuttle
  • Free casino shuttle
  • Free ferry terminal shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 8:00 AM–10:30 AM for a fee: MOP 250–280 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • The Bar

Things to do

  • Arcade/game room
  • Children's club
  • Designer stores
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping centre

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Free pool cabanas
  • Pool umbrellas
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Lift
  • Low-height counter and sink
  • Wheelchair accessible (may have limitations)

More

  • 30 floors
  • Building
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • 42-inch TV with digital channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 12 May 2022 to 27 January 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MOP 575.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MOP 250 to 280 per person
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Parking height restrictions apply

Property is also known as

Hard Rock Cotai
Hard Rock Hotel Cotai
Countdown Hotel Cotai
Countdown Cotai
Countdown Hotel
City Dreams Countdown Hotel Cotai
City Dreams Countdown Cotai
City Of Dreams – The Countdown
City of Dreams – The Countdown Hotel Hotel
City of Dreams – The Countdown Hotel Cotai
City of Dreams – The Countdown Hotel Hotel Cotai

Frequently asked questions

Does City of Dreams – The Countdown Hotel have a pool?

Yes, this property has an outdoor pool.

Is City of Dreams – The Countdown Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at City of Dreams – The Countdown Hotel?

Self-parking and valet parking are free at this property.

What time is check-in at City of Dreams – The Countdown Hotel?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at City of Dreams – The Countdown Hotel?

Checkout is at 11 AM.

Where is City of Dreams – The Countdown Hotel located?

Situated in Cotai, this hotel is 0.1 mi (0.2 km) from City of Dreams.

City of Dreams – The Countdown Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 448 out of 1001 reviews" "
Rating 8 - Good. 436 out of 1001 reviews" "
Rating 6 - Okay. 69 out of 1001 reviews" "
Rating 4 - Poor. 36 out of 1001 reviews" "
Rating 2 - Terrible. 12 out of 1001 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Brian

Liked: Cleanliness, property conditions & facilities, room comfort
One night stay in countdown
There were quite some disturbing issues during the stay, I was in a rush to take my car and leave however I need a stamp from the check in desk, the stamping process took abnormally long and it was found out that the machine was jammed and they had me waiting while they try to take the ticket out, it took about roughly 10 mins, they could’ve done a better job in problem solving, such as giving me a new ticket straight away, or contacting the gate keeper to open the parking gate for me to leave. Aside from this fact, the window view from our room was a let down due to the dirtiness of the windows, stains and dusts showing how long the windows were left without cleaning, the price weren’t especially cheap for the stay yet compared to my other stays in Sheraton, parisian and Venetian, we all got free upgraded rooms. Aside from these facts the rest of the services and gastronomic experiences were very good. Especially the room service hainan chicken rice that I ordered that night.
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2020

10/10 Excellent

Sarandona

Stayed 1 night in May 2020

4/10 Poor

Verified traveller

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities
It's more about value. For this price, the quality of the room and overall just doesnt worth it. You can have many other choices if you are paying this price per night
Stayed 2 nights in Jan 2020

6/10 Okay

Wai Ling

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bath tub is a bit too small. Also the pillows are just soft. But other than that, this hotel is pretty good.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, they don't accept union pay as deposit, will take 21 days to refund if use credit as deposit, I used cash instead but takes a long time to check out
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, close to the new metro station. Room is spacious & clean with good view.
Stayed 1 night in Jan 2020

8/10 Good

Lynette, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great for the airport and ferry terminal.
Stayed 2 nights in Jan 2020