Rue Sergent Michel Berthet, 4, Lyon, Auvergne-Rhône-Alpes
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 64 out of 330 reviews" "
10 - Excellent
64
Rating 8 - Good. 166 out of 330 reviews" "
8 - Good
166
Rating 6 - Okay. 68 out of 330 reviews" "
6 - Okay
68
Rating 4 - Poor. 20 out of 330 reviews" "
4 - Poor
20
Rating 2 - Terrible. 12 out of 330 reviews" "
2 - Terrible
12
8.0/10
Cleanliness
7.4/10
Staff & service
8.0/10
Amenities
7.6/10
Property conditions & facilities
Reviews
6/10 Okay
Verified traveller
Travelled with family, Travelled with family and small children, Business traveller
Good location however the housekeeping was poor
Dustbins were not emptied everyday
The plumbing was poor and we had to wait till the next day for someone to fix it
Breakfast was very basic with no variations at all
We were tired and were hoping to find an hotel outside Lyon, the typical Motels in the USA. That is not likely to be found in Europe as most people use public transportation. Unquestionably a good value but the problems of getting after hours the keys to the room (a serious challenge unless you know at least SOME French) and finding a safe parking location (hotel offers no garage service) at night when it is your first night in downtown Lyon (is it safe?).
Thus my recommendation is to arrive after traffic lessens but not too late.
Verified traveller
6/10 Okay
Verified traveller
27 Jun 2016
Liked: Staff & service
.
Staff were fantastic and very helpful.
Room was basic but clean with all you would need.
Area is fantastic with public transport links into Lyon centre
Great value for price - even basic rooms come with a kitchenette, sitting area, spacious bathroom. Internet is an extra charge and check-out time is quite early, but the rooms are gorgeous and the location is quite good (across the street from Valmy metro station)
The apartments are very handy for the metro which makes getting around Lyon easy.
The safe in the room was not working and the room walls were in need of a freshen up
The bedding was clean and the beds were comfortable
Definitely more like a no frills apartment than a hotel room. No comforts or basic amenities, concrete floors, thin & old linens. It was clean. Forget parking anywhere nearby or being able to unload luggage unless you are extremely lucky. Best to stay here if not driving a car. For the price, I feel there has to be a better option available in Lyon.
This hotel was our only disappointment in a 12 day trip to France. There is no parking for this hotel, or even a loading zone to drop our bags. During our stay, the wifi was down. The front desk was not very helpful at all. When asked where to park, she told us to find a spot on the street, though she also scared us saying that it wasn't that safe. When trying to find a nice restaurant, she just pointed us to a street that had several restaurants, and none of them looked very good.
Mark
8/10 Good
Mary Ann, Lima
15 May 2014
great location for the price
Mary Ann
6/10 Okay
Bob, CA
6 May 2014
Disliked: Staff & service
Lyon, France
Hotel check in only staffed until 3:00pm. After hours check in is very poor. Clerk could not speak French or English and it was difficult to get key to check in. Room was nice, clean and good location. No parking at all and no help from staff on finding parking. You are on your own!
I was only at this hotel for an overnight stay. This hotel is better suited for a weeks stay as it has a couch, small kitchenette with cook top, frig, microwave, sink, etc. The TV had only one English speaking channel, CNN. I needed a wake up call so called reception at 2 pm on Sunday and it was closed and I was told I could not get a wake up call. There was no clock in the rooms and I had to be up at 3 am for a taxi. I did not get a good nights sleep to say the least. I also missed the "free breakfast" and never even saw where it would have been served. The reception area consisted of a desk behind sliding garage like doors that could close. This hotel is more like apartments than a hotel. It is in a noisy party of town. The bar/eating establishment next door had only men inside and out on a Sunday. I would never stay here or recommend it to anyone. I very was very unhappy about this choice.
The perfect place for a couple of days. Thanks to the public transport system, you can get anywhere, and it doesn't cost the earth. The area is safe, a supermarket is next door and Valmy metro station is opposite the entrance. The kitchenette is well-equipped and there is free wi-fi. If I go back to Lyon, I'll definitely stay there again!
Verified traveller
8/10 Good
Verified traveller
25 May 2012
Liked: Cleanliness
Opposite Metro Station Valmy which is excellent!
It would be much more pleasurable if the double bed was a queen as there is room to fit a queen bed. Our Room was facing the courtyard which is better than facing the road. Good to have the kitchentte as well.
Verified traveller
10/10 Excellent
kpem
13 Apr 2012
Liked: Cleanliness, staff & service, room comfort
Fantastic all-round
This apart-hotel was fantastic. Our stay was very comfortable, the room was much larger than expected with a separate bedroom, lounge room, bathroom and kitchen. We also had a private balcony with lovely views.
The staff were very friendly and helpful. The location is also great! The train nearest train station is across the road and only two stops to the old town and three stops to the new town. There is also a handy supermarket next door to the apartments.
We would definitely stay here again.
kpem
6/10 Okay
Verified traveller
22 Oct 2011
Liked: Cleanliness
Park & Suites Elégance Lyon Vaise
The aparthotel is large and has all you need for cooking and staying more than a week. But the Phone did not work, the internet did not work, nobody stays at the reception during the night.
Great hotel to stay in if you have been traveling for a while, having a kitchen to cook so you no more restaurants, good bars and supermarket nearby. Street parking annoying but not that bad.
The rooms at this place are incredibly spacious. We had the 4 person apartment room with living area, kitchen, bedroom, and bathroom. The stove, microwave, and refrigerator were wonderfully convenient to us as we could cook some of our own meals during the stay. They also had pots, pans, and all the dining essentials. The balcony was very pleasant, with no noise from the street. We only wish we could have stayed longer.
Joe
6/10 Okay
Verified traveller
3 Feb 2011
Liked: Cleanliness, room comfort
Disliked: Staff & service
does anyone work here???
Dont expect any service from the staff here at all. room was adequate and located right next to a metro, but neighborhood was a touch seedy and rooms had obviously been smoked in despite been non smoking rooms, kitchen facilities were handy, but i would stay elsewhere in the future.
Really great place to stay at. Metro station is so close that it is really easy and fast to reach the city center. Great price for the room. Well furnished, the fridge is really convenient. Room was very quiet. I would definitely recommend this hotel for a trip in Lyon
we started off disappointed that the hotel was a bit further out of town than we'd remembered but it was so close to the Metro it didn't matter. Metro was so clean (better than Paris!) and trains run every 3-5 minutes, even on a Sunday night until midnight. We found a secure carpark about 4 blocks away (E8.50 a day) after the receptionist was unable to advise us on what to do with our car ( she suggested parking on the street but there were towaway signs???) and then used the Metro for the rest of our 4 day stay. Fabulous facilities, great location, awesome city. Recommended
Rebekah
4/10 Poor
Ralph, Montreal, Canada
28 Jul 2010
Disliked: Staff & service, room comfort
City Suites Lyon Vaise
This spartan accomodation is so cheap they only provide two Kleenexs. Since it is prepaid they do not have a credit card on file consequently you cannot make a outside phone call. And there is no internet connection. We asked that they arrange for a taxi when we checked out but it never showed up: no way of knowing who's fault that is but this has never happened to me in a regular hotel.
This hotel is generally a good value. The apartments are well apportioned, functional, but not stylish. It is well located, very close to the metro and has a Monoprix nearby for groceries. My main problem was with the noise level from the street. I don't know whether this was due to the fact that my room faced the street or whether it occurs throughout the property. The traffic noise was quite strident, as was the noise from a nearby bar and passerbys.
the hotel was well situated very close to a metro station and with a safe feeling " local community" with a wide choice of bars and restaurants. the room was comfortable. the down side was the indifference of the reception staff on arrival and departure. we had a car and there is only s/t on street parking in the area which restricts you significantly during the day.
steve
8/10 Good
G, Greater Manchester
1 Sept 2009
Liked: Cleanliness, staff & service
Would stay again
Very good value for money and situated close to a Metro station, only two stops from the old town. Room was basic but clean and comfortable - our suite had its own terrace which was a lovely bonus. Situated over a supermarket which is convenient if you're self-catering. We only ate breakfast at the City Suites one morning, and it was very good. There is a fantastic restaurant a few yards away, but it's closed at weekends. No parking provision but we were lucky to find street parking nearby.
Gostei do local, bastante agradavel. Boa localização. Qualidade preço bastante aceitavel. O que menos gostei foi o facto de durante os 4 dias de estadia não tivesse havido algum tipo de limpeza ao apartamento.
Vanda
Stayed 4 nights in Oct 2019
4/10 Poor
Verified traveller
19 Oct 2019
Liked: Cleanliness, staff & service, room comfort
piscine HS
J'ai réserver cet hébergement pour la piscine! Mais elle est hors service.
Verified traveller
Stayed 1 night in Oct 2019
8/10 Good
JEREMY
Travelled with group
14 Oct 2019
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bien pour une nuit
Hôtel sans prétention. Mériterait un coup de jeune. Literie confortable. Prestations supplémentaires (petit déjeuner, late chek out...) plutôt onéreuses.