Front of property
Check availability

Reviews of Hotel De Verdun 1882, BW Signature Collection

4 out of 5
Hotel De Verdun 1882, BW Signature Collection
82 Rue De La Charite, Lyon, Rhone

Reviews

7.6

Good

Rating 10 - Excellent. 66 out of 276 reviews" "
Rating 8 - Good. 116 out of 276 reviews" "
Rating 6 - Okay. 62 out of 276 reviews" "
Rating 4 - Poor. 27 out of 276 reviews" "
Rating 2 - Terrible. 5 out of 276 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

7.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cherie, Carlsbad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is charming. The hotel staff is incredibly helpful. We had a nice hotel room and bathroom larger than standard European sizes. We enjoyed a 20 minute walk to see the river & had a large choice of restaurants to eat at. I highly recommend this location.
Stayed 1 night in Sep 2023
Response from Gilles & Isabelle Moynier on 10 Sept 2023
Dear Chérie,Thanks for your positive feedback.Happy to know that you liked our hotel, our team and our location in the city center.Warmest regards

10/10 Excellent

Paul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location near the train station and walkable to the river and restaurants
Stayed 2 nights in Jul 2023
Response from Gilles & Isabelle Moynier on 26 Jul 2023
Merci pour votre retour d'expérience.Notre localisation fait également partie de nos atouts.à bientôt

10/10 Excellent

renato

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Gilles & Isabelle Moynier on 25 Apr 2023
Cher Rénato,Nous sommes ravis d'avoir participé à la réussite de votre weekend.Au plaisir de vous accueillir à nouveau.

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool lobby, very helpful staff, comfortable room in a convenient location near lots of good restaurants.
Stayed 3 nights in Feb 2023
Response from Gilles & Isabelle Moynier on 8 Mar 2023
Thanks Heather for this feedback.We are happy to know that you had a nice stay in our hotel.Sincerly yours

10/10 Excellent

Gary, Kilkenny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and loved the decor of the room we stayed in. Close to the train station and walking distance to the town centre. A very pleasant stay.
Stayed 2 nights in Jul 2022
Response from Gilles & Isabelle Moynier on 2 Aug 2022
Dear Gary, Thanks for your feedback Happy to know you had a very pleasant stay in our hotel. Regards

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine little hotel!
Most helpful staff ever, quiet and good sized room, well maintained, very near Gare Perrache, so good Public transportation. Would not hesitate to recommend.
Stayed 7 nights in Feb 2020
Response from hotel de Verdun on 4 Mar 2020
Dear James Many thanks for your comments. We are delighted to read that you had a pleasant stay. . It was great having time for sharing . Say hello to Minneapolis for us! Warm Regards Isabelle

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Nothing crazy
Comfy bed Quality of materials Nice breakfast Central location Bad sound isolation in hotel Lift not going to all floors Reception is small
Stayed 1 night in Jan 2020
Response from hotel de verdun on 18 Feb 2020
Dear guest, We are glad to read that you appreciated the quality of bed and breakfast. Thank you for your comments which will help us progress as we are planning some refurbishment Best Regards Isabelle Reception

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The owners and the staff were very nice and helpfull
Stayed 4 nights in Dec 2019

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff and excellent location
Stayed 2 nights in Nov 2019
Response from hoteldeverdun on 14 Jan 2020
Dear Joseph, thank you very much for your comments. We are delighted to read that we contribute in the success of yoru stay in Lyon. Warm Regards Isabelle- reception

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wifi was difficult to access and absent for a period
Stayed 6 nights in Oct 2019
Response from Gilles & Isabelle Moynier, directeurs on 24 Oct 2019
Thanks for this good mark. For information, we just changed our wifi system. It is working well now ! Regards

10/10 Excellent

Henri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay!
OMG! The owners of this hotel are so amazing! Genuinely interested in making sure you are comfortable and giving you advice on sights to see! We and our daughter enjoyed their advice and we were very pleased with the breakfast; only one or two blocks from Gare du Perrache; and only two blocks from Metro station. I was surprised as to how quiet it was being we were near the train station. Thank you again for your generosity!
Stayed 3 nights in Sep 2019
Response from Gilles & Isabelle Moynier, owners on 7 Oct 2019
Thanks for this wonderful feedback Regards

10/10 Excellent

raymond, Brighton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Although I got well lost in finding hotel!my fault entirely, due to my inability to pay any attention to maps! The hotel is located 4/5min from bus/train station! but you need to take a little time and get the correct route! lovely warm welcome at reception, fantastic check in,room all I needed!gd breakfast,all you can eat and drink!I would have no problems booking again Thank you,
Stayed 1 night in Jun 2019
Response from Gilles, owner on 13 Jun 2019
Thanks a lot Raymond Regards

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and attentive staff. Rooms have very thin walls. Your nights can be great or not so great depending on your neighbors.
Stayed 2 nights in May 2019
Response from Gilles & Isabelle, owners on 16 May 2019
Dear guest, Thanks for your comment Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 3 nights in Apr 2019
Response from Gilles & Isabelle Moynier, directeurs on 30 Apr 2019
Cher client anonyme, Merci pour votre note synonyme de séjour réussi A bientôt Cordialement

8/10 Good

Neil

Liked: Cleanliness, staff & service, room comfort
Great location
The hotel is in a superb location just a few minutes walk from Perrache station and Metro. Particularly well located for Christmas market at Place Carnot and two Metro stops from the area where the Festival of Lights was commencing. The hotel itself is quite old and a little tired but plenty clean and comfy, however it doesn’t have a bar or restaurant. Not a major problem as there are numerous others a few minutes walk away. All in all, not luxurious but great location for a weekend break and very friendly, helpful staff.
Stayed 3 nights in Dec 2018
Response from Gilles & Isabelle MOYNIER, gérants on 11 Dec 2018
Dear Neil, Thank you so much for taking the time to write this comment. It was a pleasure to host you and we are delighted to know that you enjoyed the few days you spent in our hôtel. The team at hôtel de Verdun takes great care at making sure our guests have a pleasant stay. Warm Regards

10/10 Excellent

Mario J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in the heart of Lyon
Booked 2 rooms. Excellent in all, except the double room had an extremely small bathroom and using WC was awkward to say the least. Otherwise very nice, friendly and helpful staff and Gilles the Directeur when out of his way to help. Hotel very close to all areas of interest
Stayed 2 nights in Sep 2018
Response from Gilles, directeur on 24 Sept 2018
Dear Mario, Thanks for this comments. Regards

8/10 Good

Ken

Great location and safe area
New owners where extremely helpful and kind. Gilles and Christophe were very helpful in recommending where to go and eat. Very close to the Gare du Perrache, safe area and easy to use the metro. Only negative was no A/C and with temps in the upper 80’s F it was hot. But was provided a fan when I asked. Would stay here again.
Stayed 3 nights in Sep 2018
Response from Gilles Moynier, owner on 13 Sept 2018
Dear Ken, Thanks for your nice comment. Hope to see you for another stay in Lyon. Regards

6/10 Okay

John, WA

Liked: Cleanliness, staff & service
Disliked: Room comfort
Good location - but - - - -
This hotel is in good condition and is in a good location. But, it isn't air conditioned (and Lyon gets pretty warm) AARP/Expedia fails to mention that and access to the lobby requires the front desk staff to buzz you in - 24 hours a day (there are 4 hotels in that block and the front doors of the other 3 are open most of the time). The hotel is around the corner from the Gare de Lyon-Perrache - about a 5-minute walk. Use Google Maps with caution - it directed me to walk in the exact opposite direction (I experienced that fairly often on this trip). The neighborhood is nice - many restaurants and coffee places, nice park just up the street - though, like most of France, very quiet on Sundays. There is a Metro station about 2 blocks away - public transit in Lyon is good.
Stayed 3 nights in Jun 2018
Response from M. ASTI, Danilo, owner on 28 Jun 2018
Dear Guest, Thank you for taking the time to share your comments with us. It is feedback from valued guests like you, which enables us to continually improve our services. I apologize for not exceeding your expectations. We strive to ensure each and every guest is satisfaying. We will be happy to welcome you again for your next trip in Lyon. Sincerely.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from M ASTI Danilo, directeur on 7 Jun 2018
Cher Client, Merci pour votre note synonyme de séjour réussi. A très bientôt. Cordialement

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2018
Response from M. ASTI Danilo, directeur on 5 Jun 2018
Chère Jennifer, Merci pour votre appréciation qui illustre un séjour réussi parmi nous. Cordialement

10/10 Excellent

aysha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
recommend hotel
good location and good price i recommend this hotel for a long stay or short add to that the main station is close to the hotel.
Stayed 5 nights in Dec 2017
Response from Asti on 27 Dec 2017
Dear Sir or Madam, Thank you for taking the time to share your comments with us. We are happy to know that your stay was a success. We will be happy to welcome you again for your next trip in Lyon. Sincerely. Mr. ASTI, owner

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2017
Response from Asti on 19 Dec 2017
Merci pour votre note qui est pour nous synonyme d'un séjour réussi. Au plaisir de vous accueillir à nouveau. Cordialement M. ASTI, directeur

8/10 Good

Verified traveller

Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2017
Response from Asti on 15 Nov 2017
Madame, Monsieur, Merci pour la note laissée sur Expedia qui indique que votre séjour s'est bien passé. Au plaisir de vous accueillir à nouveau dans notre établissement. Salutations

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lyon
was really pleased with the hotel. nice room 5 minute walk to Perache station. Air conditioning would have been a bonus. The hot water takes 5-10 mins before warm enough for a shower. but overall good value. The old Town is a must for food and drink

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for short break
great location, very central, 10 min taxi ride from Part Dieu Train station, staff very friendly & helpful

6/10 Okay

Verified traveller

Liked: Staff & service
Good position, near the bus / tram / metro station
Ideal as a base for touring the city but would be even better if it was re-decorated and updated. Problem with smell of drains in very tiny bathroom sorted by the staff while we were out - thank you. Bathroom was minute and had a very high step - not ideal for visits in the night. Quiet room at the back but noise from air conditioning motors - for other rooms made it impossible to sleep with window open.
Response from Christophe, Desk on 14 Dec 2016
Dear Mister, dear Madam, Thanks to take time to share your comments with us. You enjoyed our staff and we are happy for that and it is true that we are ideally located to visit the city. Our confort rooms seem to be to small for you. For a next stay, we also have superior rooms bigger and maybe more suitable. We apologize for smell of drains probably due to cleaning products (vinegar, odorous but good for environment). We will be happy to welcome you for a next trip in Lyon Regards

8/10 Good

Frank and Julia, Manchester UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large family room. Close to main station.
We have visited Lyons many times as a couple, always staying in Presqu'île. This time we needed a family room and were not disappointed. Located close by train station Perrache, the hotel is a five minute walk from Bellacour, very clean with helpful, friendly staff.
Response from D.ASTI, Owner on 4 Dec 2016
Dear Sir & Madam, Thank you for taking the time to share your comments with us. We are happy to know that your stay was a success. Our family are spacious and our hotel is ideally located in the city center. We will be happy to welcome you again for your next trip in Lyon. Sincerely.

4/10 Poor

Ian, Bury

Disliked: Staff & service, property conditions & facilities, room comfort
Second Best Western
Room had no air conditioning, so had to leave windows open - which meant the mosquito's got a feast. Room was very small, but not an issue for me personally. Only had hot water once from the shower, happily the room temperature counter acted this. Lots of noise started around 6:15 am, but I was on UK time so it felt like 5:15. Wifi was ok for browsing. Whilst it wasn't the worst hotel I have stayed at, I would't stay again.

4/10 Poor

Weekend tourist

Disliked: Room comfort
Just a weekend
Hotel is located quite far from the center. It is about 15-20 minutes walk rather than 10. Hotel is old and has not been renovated for quite some time. Not really value for money. And there was a mouse in our room. Which we reported about. But not sure hotel management did anything about it... Overall - would not recommend it.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
One week stay solo getaway
Relatively comfortable stay. Ice machine and ac would have been useful in the current heat wave. Excellent location, with metro, gare perrache and centre ville walkable in ten mins.

6/10 Okay

seniors, california

Liked: Staff & service, room comfort
Great location
We spent 7days Did not try breakfast due to prior reviews

8/10 Good

Carole, Phoenix

Liked: Cleanliness, staff & service
If Staying in Central Lyon
Location was good for our needs; close to city train station and historic sites within easy walking distance. This older hotel has clearly been restored but still needs attention to annoying maintenance issues like bathroom door that wouldn't stay closed. The staff was very friendly and helpful.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
missing towels, soaps.. it didn't give an impression that room got prepared before my arrival

6/10 Okay

Armen

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Good location
Short visit to Lyon. This place was in a really good location. Just a short walk over the bridge to old Lyon. Parking was not available, but it is only a couple of blocks from a parking garage.

8/10 Good

Massimo, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 minutes walk to the old city
A very nice and well situated hotel. Very friendly staff. Very comfortable room - lots of space. Would recommend it. Thank you

8/10 Good

Julie, Essex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel convenient to Tram station in Perrache
Hotel was ideally situated for our stay for 7 nights in Perrache. Beds were very comfortable and room was always kept clean by staff. Good shower. The only fault is that there wasnt any cupboards with drawers to keep items that you couldnt hang up. Also, and this is a fault of nearly every hotel I have stayed in, not enough coat hangers!

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Hotel ok great location
Walls to thin, noisy from your neighbours, can hear very word spoken by your neighbours

10/10 Excellent

H-T, Egham-Surrey, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good Service
Checked out of Best Western Hotel de Verdun two days ago. The staff are super-friendly. The service and check in was perfect. The check-out was very quick. I was mostly impressed with the positive friendly attitude of the staff. The staff helped us with local information very patiently and so courteously, especially Christoph, the Gentleman who seems to be the hotel manager. Highly recommended.

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Room comfort

8/10 Good

S David, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Might be hard to find parking

8/10 Good

H. Bell, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is well located very near to the train station. Also about a mile from the center or downtown area. The service is good, the staff is cordial and helpfull. Mr. Asti, the owner, and the other front desk clerks speak good English. The overall experience was very positive.

6/10 Okay

Verified traveller

Liked: Cleanliness
Unremarkable
Friendly and helpful welcome. Hotel in old building and reception rooms and bedroom very dark, as was bathroom as lighting was subdued. Bed a little on the hard side. Didn't have breakfast as tables ridiculously close together in dark room where you had to cook your own egg and all for 12 Euros! Location OK if travelling by train but otherwise a little bit of a walk to the main sites on Presqu'ile, where hotel is situated, and Old Lyon. However, we were recommended to eat at Abel, a bouchon in the vicinity, which was fantastic.

8/10 Good

Dr. ROB, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff great and very helpful. Parking is weird but good and safe. But no air conditioning or screens.

10/10 Excellent

Diego, Hamilton

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place in central Lyon
This small hotel in Lyon is perfect for individuals or couples. Only a short walk from Gare de Lyon-Perrache, and within walking distance from Place Bellecour, it provides an affordable yet charming option for tourists and business persons. The rooms are small, but that is something to be expected. The personnel was very helpful and friendly. For those who enjoy urban cycling, there's a VeloV (Lyon's public bicycle system) station 20 steps from the hotel's door. I would definitively recommend this hotel.

4/10 Poor

Anna, Switzerland

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not sure we're to start
Hotel staff excellent, very friendly and very helpful. As for the hotel, it was very disappointing, rooms could do with renovation, bathroom not very clean, you can hear everything from the next room. Floor squeaks and bed sheets are dirty. I thought that Best Western hotels are good but maybe I'm wrong. Hotel is close to town centre but car park is a nightmare even though they have a garage. Sorry but I would not recommend this hotel but on another hand I must say that the hotel staff was really excellent.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Reasonable but not in summer
Old hotel, but clean. Staff seemed ok but not particularly helpful. Main issue was no AC and it's so hot in summer that it was difficult to sleep etc. also the main doors are always locked so everytime you wanted to come in you had to ring the bell and wait to be let in, even during normal business hours. Location was good near main square and close to train station. Wouldn't book again as just not comfortable enough especially in summer.

8/10 Good

maria, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value and service
Mr Asti and his whole hotel staff were wonderful they were extremely helpful with anything that you needed. Rooms are small but u should expect that in France but it was clean and easy to get to it was in a great location to get anywhere.

6/10 Okay

LI, London, UK

Liked: Cleanliness, property conditions & facilities
Great room size
The stay was ok, however they made the booking on the wrong date, thankfully, they had vacancies when we arrived. The room they gave us was spacious and comfortable but there was no air conditioning, which would have been alright in winter but it was 30 degrees outside so... a bit too warm. The bathroom was also quite small compared to the room. But it was a very decent hotel, I really appreciated being able to walk around the room without having to squeeze between the furniture, it was a very big room!

8/10 Good

Sow, Travelling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel very clean reception were great for information used garage for our car as we are travelling and that was fine would use hotel again we had a comfort room which was a nice size