Front of property

Reviews of Hotel Vauban

3 out of 5
Hotel Vauban
10 Place Guillaume II, Luxembourg City

Reviews

8.4

Very good

Rating 10 - Excellent. 182 out of 483 reviews" "
Rating 8 - Good. 221 out of 483 reviews" "
Rating 6 - Okay. 62 out of 483 reviews" "
Rating 4 - Poor. 13 out of 483 reviews" "
Rating 2 - Terrible. 5 out of 483 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kentaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for dining and shopping
Stayed 1 night in Mar 2024

10/10 Excellent

Joshua, Brunswick

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady that work d the counter at as fantastic. Very friendly and courteous. It was a terrific place to stay and within walking distance to everything around the city.
Stayed 1 night in Mar 2024

6/10 Okay

Yong, Chalfont

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
room wasn't ready at checkin time
Stayed 2 nights in Jan 2024

8/10 Good

Roger

Business traveller
Liked: Cleanliness, staff & service, room comfort
Good hotel, centrally in Luxembourg. neighbourhood felt safe. Breakfast opens 07:30
Stayed 3 nights in Jan 2024

10/10 Excellent

Rachid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience at the Vauban
Stayed only one night but were impressed with the location, service and breakfast. The lady at the front desk ( from Romania sorry didn’t get her name ) was absolutely delightful and very helpful, particularly with directions 😀 Definitely plan to stay at the Vauban again during our next stay in Luxembourg.
Stayed 1 night in Jan 2024

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were wonderful and very kind. The only disappointment was the elevator. As a person with a mild disability, having to walk a full flight of stairs to get to the elevator as well as another few stairs to get to the room was very frustrating
Stayed 1 night in Jan 2024

10/10 Excellent

Dina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Lovely location right in the heart of the old town. We had a top floor room overlooking the square. Check in/out was easy. All the staff were polite, efficient and helpful. Breakfast is at the restaurant on the ground floor, it's a trayed meal brought to you not a buffet but it's lovely. The walls between the rooms are fairly thin, and the main room doors close with a bang, so you'll need earplugs! Personally I never travel without them. The room was large and and comfortable.
Stayed 3 nights in Dec 2023

10/10 Excellent

Victoria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxembourg Boutique Hotel
This hotel was in a beautiful location on one of the squares and very close to Christmas markets. I could see Notre Dame Cathedral from my window and loved hearing the bells ring. The staff was so helpful! Breakfast was good. Overnight parking is available in Kneudler or Theater garages nearby.
Stayed 1 night in Dec 2023

10/10 Excellent

Bobby

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had an overnight stay for a morning meeting at the Bierger-Center. Hotel Vauban was the perfect location as it is only a few steps away. The gentleman working the desk was very friendly and offered numerous food recommendations and ideas of what to see while in Luxembourg. Unfortunately our stay was short, but would recommend to anyone looking to stay near the city center.
Stayed 1 night in Dec 2023

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was perfect, right in the centre of town close to everything you may want to see. Clean comfortable room, but I did miss the use of a kettle in the room, and no irons in the room but available from the desk if needed. Breakfast is pleasant continental breakfast but again basic and no options.
Stayed 2 nights in Nov 2023

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We lucked OUT with this hotel! It sits on a large plaza that has recently completed major renovations and the view of the Saturday morning farmers' market was delightful. The Christmas markets are on the plaza behind the hotel, which was fun to see. The hotel is elegantly appointed and the included breakfast was delicious!
Stayed 2 nights in Nov 2023

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
For the Christmas markets the hotel is in a great location but the amenities really lack and not that they can control it but lots of homeless around the area begging and when I asked if it was safe I was told just a few blocks down I would pass homeless and drug dealers but normally they don’t bother people unless they need something. It really did not make me feel safe
Stayed 1 night in Nov 2023

10/10 Excellent

Marshall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lux in Luxembourg
We enjoyed staying in the top-floor room, which had the feel of our own little atelier. The hotel was perfectly located and had exceptionally attentive service.
Stayed 1 night in Oct 2023

10/10 Excellent

Liyan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly and helpful staff. Enjoyed staying at the hotel very much.
Stayed 2 nights in Sep 2023

6/10 Okay

SueAnn, Seattle

Stayed 1 night in Sep 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Laura Lynne

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel is in a good location for exploring downtown Luxembourg and the staff was excellent. My issue was no air conditioning during a heat wave. The staff was great bringing me a fan and trying to accommodate, but the space was just too small for airflow and a guest on the floor kept coughing so badly I asked them to do a wellness check. It was my fault for not noticing no air offered at this hotel. It was also very loud with lots of slamming doors so I did not sleep well. I'm sure the space and accommodation is just fine for a certain type of traveler, but not for me. Most of this may have been the timing, but the small room was just too small. It would be great for a backpacker.
Stayed 1 night in Sep 2023

8/10 Good

Kami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for spot to sleep while exploring
Absolutely great location & service, but just a note that the room didn’t have a safe, fridge, so it’s meant for those on-the-go, not a day of lounging around your hotel room.
Stayed 2 nights in Sep 2023

10/10 Excellent

Maxwell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Location
Highly recommend. Amazing location right in the center of everything. Spotless hotel with super friendly/helpful staff. Very quiet location. Highly recommend the walking tour of the city. The breakfast is traditional continental but would highly recommend the restaurant for lunch/dinner. Outstanding service, amazing food. Hotel is spotless
Stayed 4 nights in Sep 2023

8/10 Good

Melissa

Liked: Cleanliness, staff & service
Great location in the square. The staff were lovely and friendly. Room was very warm and couldn’t be cooled down. No fridge. Breakfast was simple but good.
Stayed 2 nights in Sep 2023

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
The location of Hotel Vauban in the centre of Luxembourg was very convenient, even when getting the taxi to the front door for my late arrival. However the room however was small and basic. The front desk staff were very helpful offering up their own umbrella so I could walk around the city.
Stayed 1 night in Aug 2023

10/10 Excellent

Jie

Stayed 2 nights in Aug 2023

10/10 Excellent

Annette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the heart of it all! Walking distance to shopping and the staff were great!
Stayed 3 nights in Jul 2023

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The accommodations were ideal for our family of three. We liked having a kitchen. Lots of restaurant options nearby, and also a store to buy snacks and drinks. We felt like we were in the center of the city, and were able to walk to all the attractions we wished to see. It was loud outside our window, but that's to be expected since we were located above many restaurants and a plaza. There was no air conditioning, but we were able to manage the temperature by keeping the windows open from evening through morning. There was construction going on outside our window, which is of course not the fault of the hotel. What that means long-term is that the plaza right outside the door will be even nicer! We enjoyed our breakfasts in the adjacent restaurant. If we return to Luxembourg, we will stay in Hotel Vauban again.
Stayed 2 nights in Jun 2023

10/10 Excellent

Irene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Friendly staff. Enjoyed our experience in the old city of Luxembourg.
Stayed 1 night in Jun 2023

10/10 Excellent

Robyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location was absolutely wonderful! Restaurants, shopping, museums, points of interest, etc. While they do not provide a specific parking area, there is a parking garage just across the way making it easy to park. We had a fantastic view from our room and loved hearing the church bells chime. Amazing dinner from the seafood restaurant below. Only wish there was air-conditioning in the room- other than that, fantastic!
Stayed 2 nights in Jun 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Spartan but convenient
Stayed 1 night in May 2023

8/10 Good

michele

Liked: Cleanliness, staff & service, property conditions & facilities
Best location! Breakfast was fine. Service pleasant and friendly. Room was very small.
Stayed 7 nights in May 2023

8/10 Good

Donald, Addison

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Need to have elevator from 0 floor to each floor Would be nice to have variety food for breakfast. Other than that staff are such so wonderful and super! Thank you.
Stayed 3 nights in Apr 2023

10/10 Excellent

April, Erie

Stayed 1 night in Mar 2023

10/10 Excellent

katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Excellent location, easy to find from the bus stop via the airport. Super friendly staff and no issues storing my bag pre check in and at check out. Stayed over a weekend and no noise/disruption from the building work in the square, imagine the views when this is complete are going to be amazing. Room was clean and warm and a very good shower, great when coming in from a cold day sightseeing. Breakfast was really tasty and needed as Sunday morning most cafes were closed.
Stayed 1 night in Mar 2023

8/10 Good

Zayra Denisse

Stayed 2 nights in Jan 2023

10/10 Excellent

kimberly

Liked: Cleanliness, staff & service, amenities
Construction going on but able to get in/out easy. Friendly and helpful staff/service.
Stayed 1 night in Nov 2022

10/10 Excellent

MARIA ALEJANDRA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant stay, a nice place, well located and great staff.
Stayed 2 nights in Nov 2022

10/10 Excellent

Jonathan, Harrow

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb central location in Guillame II square. Warm welcome and helpful staff. Good continental breakfast. Very good hotel option
Stayed 1 night in Nov 2022

6/10 Okay

Metin

Stayed 1 night in Nov 2022

2/10 Terrible

mekala

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Amenities
The hotel was situated in the square and should have been ideal for a day of exploring Luxembourg. Unfortunately the square outside the hotel was a construction site - an eyesore when you stepout of the hotel. My room overlooked the square so all i saw was the construction site. Was woken up at 630 by a truck with flashing lights and its now 8 am - work has been going on since 630 am, trucks with engine on, workers on the site working !! I wanted to have a relaxing break but this isn't it!!
Stayed 1 night in Nov 2022

8/10 Good

Joan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sadly the plaza in front of the property is under construction. They started work around 7 am. Otherwise it is a great location. Small quaint hotel. Wonderful breakfast
Stayed 2 nights in Oct 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022

10/10 Excellent

Giles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel in Perfect Location
The hotel is very well situated on the main square (currently under renovation but that was no issue. We stayed in one of the apartments which were in a separate building next to the main hotel. The apartment was lovely, good sized bedroom, living room, small kitchen area and decent bathroom. Kitchen has microwave, kettle, Nespresso machine, hobs and oven - along with everything you need to use them. All staff we encountered were friendly and by the end of the stay they knew our breakfast order without needing to ask! The breakfasts are continental and the same each day and very tasty, local apple juice is just sublime. Very close to the central area (seconds to a supermarket to get coffee pods from!) and the shopping district, not far from the old parts of the city either. A very walkable city too!
Stayed 3 nights in Sep 2022

8/10 Good

keld gert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

4/10 Poor

Rodolfo

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff at check in, excellent attention. Stairs to access the elevator, and the room was too small, without air conditioner and no electric outlets to charge cells or notebooks
Stayed 2 nights in Aug 2022

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service
Location is amazing. Hotel is outdated.
Stayed 1 night in Aug 2022

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, the room was nice. The hotel is centrally located.
Stayed 2 nights in Aug 2022

10/10 Excellent

Josh

Stayed 1 night in Jun 2022

10/10 Excellent

Hector

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is perfect in terms of location. Do not expect great amenities but the staff is welcoming. If all you want is a place centrally located to spend the night in Luxembourg, this is it. Plenty of restaurants, stores and walkable to bars, sites, etc
Stayed 1 night in Jun 2022

6/10 Okay

Larry

Liked: Cleanliness, staff & service
The area is very nice. The hotel staff are pleasant. The room was very small and was average at best. No AC which could be an issue in the warmer months. I used a portable fan in the room throughout my stay.
Stayed 5 nights in Jun 2022

8/10 Good

Rachel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good little hotel
Hotel is as expected. Quite basic but fine for work trip. Clean & friendly staff. Have to walk up about 10 steps before a lift & then lift is in between bedrooms, so more stairs. Just be aware if couldn’t manage stairs. However the staff offered to help if needed. Construction Work in square outside starts at 7am. Fine for me as I was there for work but would have been good to have been told. Had a small issue with the bedding & it was resolved immediately.
Stayed 2 nights in May 2022