Front of property – evening/night

Reviews of Hotel Parc Belle-Vue

3 out of 5
Hotel Parc Belle-Vue
5 avenue Marie-Thérèse, Luxembourg City

Reviews

7.8

Good

Rating 10 - Excellent. 76 out of 361 reviews" "
Rating 8 - Good. 178 out of 361 reviews" "
Rating 6 - Okay. 79 out of 361 reviews" "
Rating 4 - Poor. 17 out of 361 reviews" "
Rating 2 - Terrible. 11 out of 361 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

louise

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location to walk to the popular areas of Luxembourg. 5 mins walk.
Stayed 2 nights in Feb 2024
Response from Goeres Customer Team on 28 Feb 2024
Hello Louise, Thank you for your rating. We are glad you enjoyed your stay with us and we hope to welcome you again in one of our hotels very soon. Best regards

6/10 Okay

Philip

Liked: Cleanliness, staff & service
The hotel was clean, but the hallways made me feel like I was back in the dormitory in college. The WIFI was horrible unless I went closer to the lobby in the hotel building. I say this as the main lobby for the hotel was in a separate building. The staff was friendly and they had a dining room on the property and the food was good. I had dinner and two breakfasts there (Euro continental). I'm happy I found this place, but as it wasn't in the center of town and the WIFI issues, I don't know if I would return, but the price I paid was great, so I wouldn't rule it out.
Response from Goeres Customer Team on 2 Jan 2024
Dear Philip,Thank you for your rating and your comment.Each comment helps us to improve our services.Best regardsGoeres Customer Team

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
The property was lovely and the staff very helpful. This was important because they did not get the Expedia reservation! They were able to provide a room at the quoted price, so all was well. Not something you want to deal with after traveling for nearly 10 hours.
Stayed 4 nights in Nov 2023
Response from Goeres Customer Team on 28 Nov 2023
Hello, Thank you for your rating. We are glad you enjoyed your stay with us and we hope to welcome you again in one of our hotels very soon. Best regards

8/10 Good

Karmela

Travelled with family
Liked: Cleanliness, staff & service
I like the restaurant. Great service! Good food. Everyone i get in contact with was very nice. Facility look little outdated but it was very clean. I only stay one night it was affordable, I also like that tram station was closed by walking distance.
Stayed 1 night in Nov 2023
Response from Goeres Customer Team on 28 Nov 2023
Hello, Thank you for your rating. We are glad you enjoyed your stay with us and we hope to welcome you again in one of our hotels very soon. Best regards

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and fresh no frills
Really good stay - no frills hotel but perfect for sleeping in if you are out all day. Very clean, fresh and modern. Only downside was the strangely low toilet! It was like a child’s toilet. Great location near ville haute.
Stayed 4 nights in Oct 2023
Response from Goeres Customer Team on 28 Nov 2023
Hello Leanne, Thank you for your rating. We are glad you enjoyed your stay with us and we hope to welcome you again in one of our hotels very soon. Best regards

8/10 Good

Tita

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to attractions specially if you don’t mind walking
Stayed 1 night in Sep 2023

8/10 Good

Vlad

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Sep 2023

10/10 Excellent

Philip

Liked: Property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nica place, near the city center
very nice place, located very close to the city center, transports available to everywhere
Stayed 2 nights in Jul 2023
Response from Goeres Customer Team on 6 Sept 2023
Hello Javier, Thank you for your rating. We are glad you enjoyed your stay with us and we hope to welcome you again in one of our hotels very soon. Best regards

8/10 Good

Aura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay in a very nice hotel
Stayed 2 nights in Jul 2023
Response from Artur on 20 Jul 2023
Hello Aura, Thank you for your rating. We are glad you enjoyed your stay with us and we hope to welcome you again in one of our hotels very soon. Best regardsGoeres Customer Team

10/10 Excellent

Duncan

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Our trip was brief but enjoyable, the staff were super-friendly especially with my autistic son. Thank you.
Response from Goeres Customer Team on 15 Jun 2023
Hello, Thank you for your rating. We are glad you enjoyed your stay with us and we hope to welcome you again in one of our hotels very soon. Best regards

8/10 Good

Isabelle

Stayed 1 night in May 2023

6/10 Okay

Virendra

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Mar 2023

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

8/10 Good

Ioannis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a decent hotel. Had to walk 10 or so minutes to the city center, which was okay but, would have preferred a bus some of the times.
Stayed 2 nights in Jan 2023
Response from Goeres Customer Team on 14 Feb 2023
Hello, Thank you for your rating. We are glad you enjoyed your stay with us and we hope to welcome you again in one of our hotels very soon. Best regards

8/10 Good

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient stopover.

8/10 Good

Luigi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2022

10/10 Excellent

Mansour, Los Angeles

Travelled with group
Liked: Staff & service
Old furniture
Stayed 1 night in Aug 2022
Response from Goeres Customer Team on 8 Sept 2022
Dear MansourThank you for your rating and your comment.Each comment helps us to improve our services.Best regards

6/10 Okay

Michael

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Good and Bad
Good and bad points. Staff were friendly and informative. Room was a decent size and clean. However, the parking is expensive (€25 a night) and breakfast is expensive (€19 a day). This, together with the room rate means that effectively the room was €169 a night. Although (for some unknown reason) Luxembourg is very expensive, for this price the room was very very basic. Shower Gel on wall in shower but no other bathroom extras, no in-room safety deposit box, no mini bar, no tea/coffee making. Although there is a hotel bar/restaurant, the hotel is located 15 minute walk into the city so if the weather is bad, you have to eat there as there are no other restaurants close by. Also, if car park is full when you arrive then its walk to the nearest available car park.
Stayed 2 nights in Aug 2022
Response from Goeres Customer Team on 30 Aug 2022
Hello, Thank you for your comment. We are always happy to receive guest feedback.Best regards

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful, great location for getting to the City Center. Everything was clean and felt updated.
Stayed 2 nights in Jul 2022
Response from Goeres Customer Team on 30 Aug 2022
Hello, Thank you for your comment. We are always happy to receive guest feedback.Best regards

8/10 Good

Felicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms with a beautiful view and easy access to central Luxembourg. Would stay there again!
Stayed 2 nights in Jul 2022
Response from Goeres Customer Team on 30 Aug 2022
Hello, Thank you for your rating. We are glad you enjoyed your stay with us and we hope to welcome you again in one of our hotels very soon. Best regards

8/10 Good

Nagarajan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel’s location close to the city center with easy access to buses,Trams and Trains
Stayed 6 nights in Jul 2022
Response from Goeres Customer Team on 30 Aug 2022
Hello, Thank you for your rating. We are glad you enjoyed your stay with us and we hope to welcome you again in one of our hotels very soon. Best regards

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great no-frills stay - very clean very easy.
Stayed 2 nights in May 2022
Response from Goeres Customer Team on 22 Jun 2022
Hello, Thank you for your rating. We are glad you enjoyed your stay with us and we hope to welcome you again in one of our hotels very soon. Best regards

8/10 Good

marisa, Indianapolis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with nearby bus stop options. Nice view of the cathedral. I had 2 different rooms, both of which were very comfortable. The only suggestion I would make is to have a kettle in the rooms.
Stayed 2 nights in May 2022
Response from Goeres Customer Team on 1 Jun 2022
Hello, Thank you for your rating. We are glad you enjoyed your stay with us and we hope to welcome you again in one of our hotels very soon. Best regards

8/10 Good

Matthew

Liked: Cleanliness, room comfort
Pleasant but not exceptional
Comfortable rooms and well located for the city centre. There was a lot of noise from neighbouring rooms and the décor of the hotel was generally a bit dated. We would've appreciated having facilities to make tea/coffee in the room.
Stayed 2 nights in Apr 2022
Response from Goeres Customer Team on 1 Jun 2022
Hello, Thank you for your comment. We are always happy to receive guest feedback. Best regards

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

8/10 Good

constance

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room and property clean. Breakfast and other meals served in Restaurant located in another building. No coffee nor tea amenity in room. Quiet location. Yet near city center. Complimentary City bus stops in front of the building.
Stayed 3 nights in Mar 2022
Response from Goeres Customer Team on 26 Mar 2022
Hello, Thank you for your rating. We are glad you enjoyed your stay with us and we hope to welcome you again in one of our hotels very soon. Best regards Goeres Customer Team

10/10 Excellent

Yunior, USAF Academy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff as usual. This is our to go to hotel when we travel to Luxembourg. The staff, the hotel and the location is what makes us go back every time.
Stayed 1 night in Dec 2021

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for the city centre and the central bus station. Clean and comfortable rooms, helpful staff. It seems a long walk (outdoors) to the breakfast buffet and restaurant, but you get used to it.
Stayed 3 nights in Nov 2021

8/10 Good

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money. Not too far from the Centre. We didn't eat here, as we were on a tight budget, so can't comment on the food. But our room was nice and the staff very helpful.
Stayed 3 nights in Nov 2021

8/10 Good

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. The staff is very friendly. The food was great and the location is good. I recommend this place
Stayed 2 nights in Nov 2021

2/10 Terrible

Ioannis

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Unfriendly staff.
Stayed 1 night in Nov 2021

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort
Great location, shame of poor service
Poor service, need update. Given roommin oposite building and rooms need update Great location
Stayed 2 nights in Sep 2021

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
It was our first trip as a couple and we booked this hotel because the location was incredible and they looked good in the photos, we booked a room with a view of the valley and a double bed. When we got to the hotel they gave us the room, but when we got there they were single beds and it didn't have a view of the valley as we had paid for. Very disappointed we went to the reception and the receptionist told us that there were no more double beds and no room with views of the valley, but we could pay 20e more and have a better room, to which we refused. Why they offer a service that they cannot give? I paid for a double room with views of the valley and they did not give me either of the two things, and we had to sleep apart in our firt trip.
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Stayed 1 night in Jan 2020

6/10 Okay

Carol

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not as expected
- parking horrendous - Could stay parked after we checked out - Great staff at reception - No bar fridge or safe in room - Small bathroom. Small shower - cruise ship size. - Low toilet - child height - Can hear people in the surrounding rooms. - Very soft pillows - Room was a bit cool - no thermostat. - Felt a bit like a dorm room - spartan. - Adequate storage for clothes. - Bedside light on adjustable arm wouldn’t stay adjusted. - No toiletries. - Central location
Stayed 1 night in Dec 2019
Response from Goeres Customer Team on 31 Dec 2019
Dear Carol, Thank you for your comment. We are glad you enjoyed the central position of the hotel. We are sorry for the inconvenience during your stay. It will be checked by the concerned departments to be improved. Best regards Goeres Customer Team

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Staff & service
The hotel was nice & central, room was clean & staff helpful. The hotel layout is very confusing though, the reception is hard to find and furthest from the road. Breakfast was served in a separate building, a few minutes walk away. Maybe a nice walk in the summer, but not so much in the winter. A covered walkway could have been good when it was raining & even snowing! There was no grab rail in the bathroom to help get into & out of the quite high step to the shower. No step free access to the restaurant.
Stayed 4 nights in Nov 2019
Response from Goeres Customer Team on 10 Dec 2019
Dear client, Thank you for your comment. We are glad you enjoyed the central position of the hotel and the services provided by our front office staff. We are sorry for the inconvenience during your stay. Your comment will be checked by the concerned departments to improve the situation. Best regards Goeres Customer Team

8/10 Good

Verified traveller

Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, comfortable room and excellent staff
Stayed 1 night in Nov 2019
Response from Goeres Customer Team on 12 Nov 2019
Dear client, Thank you for your comment. We are glad you enjoyed the central position of the hotel. Best regards Goeres Customer Team

10/10 Excellent

Claude, New York area

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful. Quiet. Central. Clean. We used the ‘bowling’ which is within the hotel compound. Fun.
Stayed 3 nights in Oct 2019
Response from Goeres Customer Team on 12 Nov 2019
Dear Claude, Thank you for your rating. We are glad you enjoyed your stay with us and we hope to welcome you again in one of our hotels very soon. Best regards Goeres Customer Team

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019
Response from Goeres Customer Team on 29 Oct 2019
Dear Marie, Thank you for your rating. Each comment helps us to improve our services. Best regards Goeres Customer Team

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from Goeres Customer Team on 16 Oct 2019
Dear Louis, Thank you for your rating. We are glad you enjoyed your stay with us and we hope to welcome you again in one of our hotels very soon. Best regards Goeres Customer Team

6/10 Okay

Daniel A

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Most hotels of this class would offer free coffe in the room or at the recepton disk! Very poor!!!!!!!!!
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Didn’t have AC was very hot in the room so it was kind of uncomfortable
Stayed 2 nights in Aug 2019
Response from Goeres Customer Team on 3 Sept 2019
Dear guest, Thank you for your comment. We are sorry for the inconvenience during your stay. Know that you can ask a fan at the reception. Best regards Goeres Customer Team

6/10 Okay

Gethin

Liked: Cleanliness, staff & service
Just ok.
Just ok. Nice staff and good service. But whole place is dated.
Stayed 1 night in Aug 2019
Response from Goeres Customer Team on 3 Sept 2019
Dear Gethin, Thank you for your rating. Don't hesitate to give us more details, each comment help us to improve our services. Best regards Goeres Customer Team

8/10 Good

Johnathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very nice and clean. The service was friendly. It would have been better if the room had air-conditioning. I tend to get hot more easily than most people. I probably could have asked reception for a fan, but I got in late and was too tired to bother. Overall, a pleasant hotel with a nice view if your room is facing the gorge in the back.
Stayed 1 night in Aug 2019
Response from Goeres Customer Team on 3 Sept 2019
Dear Jonathan. Thank you for your rating. We are glad you enjoyed your stay with us and we hope to welcome you again in one of our hotels very soon. Best regards Goeres Customer Team

10/10 Excellent

Frederic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Goeres Customer Team on 6 Sept 2019
Dear Frederic, Thank you for your rating. We are glad you enjoyed your stay with us and we hope to welcome you again in one of our hotels very soon. Best regards Goeres Customer Team

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel in a great location with friendly staff
Stayed 1 night in Aug 2019
Response from Goeres Customer Team on 13 Aug 2019
Hello, Thank you for your rating. We are glad you enjoyed your stay with us and we hope to welcome you again in one of our hotels very soon. Best regards Goeres Customer Team

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and tidy rooms with plenty of space, really comfy beds. Bit hot in the room, air con would’ve been nice. Beautiful views around the hotel and a short walk into the centre for bars and restaurants. Breakfast wasn’t so good. Bread buns had been out all night (we saw them the night before in the bar area). We chose to have a hot breakfast and it was cold.
Stayed 1 night in Aug 2019
Response from Goeres Customer Team on 13 Aug 2019
Dear Victoria, Thank you for your comment. We are sorry for the inconvenience during the breakfast. I will forward your comment to the concerned departments. Best regards Goeres Customer Team