Seasonal outdoor pool

Reviews of The Rutledge Inn

2.5 out of 5
The Rutledge Inn
1701 Montgomery Hwy, Luverne, AL

Reviews

8.6

Excellent

Rating 10 - Excellent. 165 out of 327 reviews" "
Rating 8 - Good. 107 out of 327 reviews" "
Rating 6 - Okay. 32 out of 327 reviews" "
Rating 4 - Poor. 13 out of 327 reviews" "
Rating 2 - Terrible. 10 out of 327 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The jacuzzi suites are so relaxing!
Stayed 1 night in Mar 2024

6/10 Okay

Elena, Richmond

Travelled with partner
Liked: Cleanliness, staff & service
It was convenient for where we were going. Rooms were clean & comfortable. Limited breakfast was ok. Elevator was a little scary sounding. Inspection expires in it in a few days. Pool was nasty. Staff was nice.
Stayed 1 night in Mar 2024

10/10 Excellent

Elena, Richmond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Tiffany

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Isaiah

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
Nothing much
Stayed 1 night in Feb 2024

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the reasonable price
Stayed 1 night in Feb 2024

10/10 Excellent

Staci

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff! Accommodated my pets and room was clean and smelled good. We got the non smoking and I was worried it might smell as we’ve dealt with that before because you know, people don’t wanna follow rules but this was not the case. It was surprisingly really nice. We will stay again!!!
Stayed 1 night in Feb 2024

6/10 Okay

Judith

Disliked: Staff & service, amenities
It was an average hotel price was right. They need new pillows and the sheets were pilling. Laundry are was in a strange place and old. They were clearly remodeling took the time to paint walls but not ceiling. Grout on tiles in bathroom need a good cleaning. Housekeeping knocked on door at 8:45 when check out was at 11.
Stayed 1 night in Jan 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Good enough we enjoyed
Stayed 1 night in Jan 2024

4/10 Poor

Debra

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Bruce

Stayed 1 night in Dec 2023

10/10 Excellent

Hector

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Faye

Liked: Amenities
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, but employees smoking outside of our room
The check-in process was smooth and staff was friendly. The rooms were clean and acceptable. The only complaint is that employees were smoking outside of our room. We could smell it in our room some and then were bombarded with smoke every time we walked out the room. Employees were outside of there every time, smoking.
Stayed 1 night in Dec 2023

2/10 Terrible

Danny

Travelled with family
Disliked: Staff & service
We have stayed here a few times and actually drive out of the way to stay here but never again. We checked in late after working all day and driving 7 hrs. Checked into our room and there were 2 beds not a king. I could not find our information an chalked it up as to me making the mistake. Found it later while laying in the bed. Called the desk and the guy had the audacity to tell me that i had reserved 2 beds. I told him that i would show him on the phone in the morning and the idiot told me I got what I reserved. Complained about noise from the room above us at 10:00 and 11:00. Was awakened again at 3 a.m. and 4:39 a.m. and it never stopped. I complained again about everything at check out. No offer of refund, discount, nothing! No plug in the sink and the bathroom is too dark to see anything. NEVER AGAIN!!!
Stayed 1 night in Nov 2023

4/10 Poor

Kathleen

Liked: Cleanliness, room comfort
Disliked: Staff & service
Disappointed
Received an email immediately after booking saying that I needed to give more credit card information or booking would be cancelled. I tried to inquire by email but never received a reply. Hard to find; sign says Executive Inn. Called inn but desk person unable to give directions. Upon registration, desk clerk was very friendly and pleasant, not helpful with recommendations for dinner. There were no towels in the bathroom. I requested these but not brought. My husband had to return to the front desk to get the towels. Room was comfortable and quiet. Slept well. Breakfast was bare bones packaged things
Stayed 1 night in Oct 2023

8/10 Good

Nanette

Stayed 1 night in Oct 2023

8/10 Good

Peggy

Travelled with family
Disliked: Amenities
This trip was to attend a funeral. Rooms were clean, but dated. Fridge did not work properly, no hair dryer (no big deal, but it is convenient to have one).
Stayed 1 night in Sep 2023

10/10 Excellent

Christopher

Stayed 1 night in Oct 2023

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Everything was great. Especially the bed; extremely comfortable!
Stayed 1 night in Sep 2023

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Drew and Staff were great
Stayed 1 night in Sep 2023

4/10 Poor

KM, Brooksville

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

4/10 Poor

Carol

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Lawrence

Stayed 1 night in Aug 2023

6/10 Okay

janice f

Liked: Staff & service
Stayed 2 nights in Aug 2023

8/10 Good

Carol

Stayed 3 nights in Aug 2023

6/10 Okay

Leon

Travelled with family
Liked: Staff & service, room comfort
An Experience.
Beds, furnishing and bathroom were clean. There was evidence of water leaks in ceiling and popcorn covering was peeling in places looked like mole developing in one corner Black looking dust or mole developing on AC discharge vents TV had only few channels to select. Repairs needed.
Stayed 4 nights in Aug 2023

10/10 Excellent

Benny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property convenient for me to visit my relatives. Considering I was in town for a family reunion.
Stayed 1 night in Aug 2023

6/10 Okay

Tricia

Stayed 1 night in Jul 2023

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was nice rooms were very much expected we stayed in the one with the jacuzzi which was also nice
Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly surprised
Better than I thought, because it is a older hotel. But I was very pleased with it. Would stay again, and recommend.Check in was pleasant, room was clean and air worked great. Hotel was pretty full, but still quite.Breakfast could of been better but It did have coffee and muffins so I was happy. Great for a one or two night stay to rest.
Stayed 1 night in Jun 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
Very friendly and customer oriented place to say. Just bring own pillow and some fruit as breakfast does not include a fruit.
Stayed 2 nights in Jun 2023

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
pleasantly surprised
Stayed 1 night in Jun 2023

6/10 Okay

Amanda

Travelled with family, Business traveller
Disliked: Staff & service, property conditions & facilities
The hotel is fine for a one night stop over stay. There was no bugs and it was fairly clean. The room needs some updating. The AC did not work, when we spoke to front desk they said “what’s your room? Oh ya… the compressor freezes in that room” then he suggested “we should just use the fan option” that’s it, no option to change rooms even though the hotel was not booked by any means and if you know that’s a problem then stop putting people in that room. The room needs some updating for instance, the drain in shower and shower head is corroded and I mean bad. The toilet was broken at the bottom but repaired with putty, the sheets were stained, the wash clothes were stained, the walls and baseboards were scratched and gross, the door didn’t have an automatic close feature. Breakfast was ok, it was waffles, cereal and muffins no hot food other then waffles. Other then that and some nice upgrades like instead of a shampoo/conditioner combo (which people with hair hate) give some nicer toiletries, for a king size bed instead of three pillows maybe give us four and a shower curtain that doesn’t touch you when you shower. I say all this yet we still stayed, we slept in a comfortable bed, and for a one night stay it was clean enough and most importantly had no bugs. It was a safe location, and there is some amazing BBQ across from the hotel!
Stayed 1 night in Jun 2023

10/10 Excellent

Charles

Stayed 1 night in Jun 2023

10/10 Excellent

tena

Stayed 1 night in May 2023

10/10 Excellent

kENYETTA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and clean. Staff was friendly and I just really enjoyed my stay. I am there usually twice a month
Stayed 1 night in May 2023

6/10 Okay

Jim

Liked: Cleanliness, room comfort
Rutledge Inn
Clerk was not ingaged.
Stayed 1 night in May 2023

8/10 Good

Joseph

Stayed 2 nights in May 2023

10/10 Excellent

Verified traveller

Travelled with family
Weekend with Family
The gentleman who checked me in was very pleasant and helpful. The refrigerator was making a loud noise , he instantly came to replace with. The hospitality was great. Though it’s in a small town the only thing I would suggest is a little more pest control . This was our second time staying here and each time we was amazed. We travel a lot one thing is certain the staff is amazing!!
Stayed 2 nights in May 2023

2/10 Terrible

LaToya

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Broken Bed
This hotel is convenient to my grandmother's home, however it continues to be old and outdated. The only reason why I stayed a second time is because of the 3 minute drive, but I won't do it again. It's dirty, I had to wait to get towels and my bed had to be fixed because the bed frame broke. I did not switch rooms because this particular room had updated furniture and didn't look like they got it off the street. I definitely will not stay here again. It is definitely worth driving the extra miles and money to Troy for a better hotel and experience. If you are just sleeping here this may be for you. Comfort and Cleaniness its a disaster. And no I was not offered a discount for the broken bed.
Stayed 4 nights in Apr 2023

8/10 Good

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities
Safe, quiet area
Stayed 1 night in Apr 2023

8/10 Good

David

Stayed 2 nights in Apr 2023

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Michael

Stayed 1 night in Apr 2023

10/10 Excellent

kENYETTA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023