City view from property

Reviews of Smugglers Cove Inn

4 out of 5
Smugglers Cove Inn
139 Montague Street, Lunenburg, NS

Reviews

9.0

Wonderful

Rating 10 - Excellent. 268 out of 487 reviews" "
Rating 8 - Good. 174 out of 487 reviews" "
Rating 6 - Okay. 30 out of 487 reviews" "
Rating 4 - Poor. 11 out of 487 reviews" "
Rating 2 - Terrible. 4 out of 487 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

James

Liked: Cleanliness, staff & service
Reasonably priced, quaint hotel within easy walking distance to the Knot Pub!!
Stayed 1 night in Apr 2024
Response from Rita & Michael on 14 Apr 2024
Thank you for chooseing to stay with us during your visit to LunenburgWelcome back any time

8/10 Good

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
History
Stayed 1 night in Oct 2023
Response from Rita & Michael on 1 Nov 2023
Thanks for choosing to stay with us during your recent visit to Old Town Lunenburg. Welcome back

8/10 Good

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Rita & Michael on 1 Nov 2023
Thank you for staying with us, welcome back any time.

10/10 Excellent

DEBRA MAY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our stay in Lunenburg. We could walk all around town and enjoy the sites.
Stayed 2 nights in Oct 2023
Response from Rita & Michael on 22 Oct 2023
Thank you for choosing to stay with us. We hope to see you again!

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean room and comfortable bed. Highly recommended
Stayed 1 night in Oct 2023
Response from Michell & Rita on 19 Oct 2023
Thank you for visiting our hotel. I am so glad that you like our hotel. I hope see you again!

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked last minute. So happy they had an opening. Great location and met all our needs. Would stay here again
Stayed 1 night in Oct 2023
Response from Rita & Michael on 16 Oct 2023
Thanks for choosing to stay with us and taking the time to leave such a lovely review. Welcome back any time!

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Rita & Michael on 14 Oct 2023
Thank you for taking the time to leave a review. We are very happy to read you enjoyed your stay with us. Welcome back

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderfully appointed rooms and perfect location - you are right in the thick of it and so quiet and clean - everything is in walking distance! Stunning little town not to be missed!
Stayed 1 night in Oct 2023
Response from Rita & Michael on 10 Oct 2023
You are very pleased to read you enjoyed your stay with us and your visit to our charming town.

10/10 Excellent

Dave

Stayed 2 nights in Oct 2023
Response from Rita & Michael on 1 Nov 2023
Such fun feedback! Thanks

10/10 Excellent

Catherine

Travelled with family
Mike snd Rita were very helpful with information and directions. The location is perfect.
Stayed 1 night in Oct 2023
Response from Rita&Michael on 4 Oct 2023
Thank you for visiting here, Welcome back again

8/10 Good

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast
Stayed 2 nights in Sep 2023
Response from Rita & Michael on 4 Oct 2023
So nice to hear. Michaels croissants are becoming infamous here in town. Thanks to taking the time to tell us you enjoyed your breakfast!

6/10 Okay

Laurie

Stayed 1 night in Sep 2023
Response from Rita & Michael on 26 Sept 2023
Thank you for taking the time to leave a review.

10/10 Excellent

Lynne Anne

Stayed 1 night in Sep 2023
Response from Rita & Michael on 14 Oct 2023
Welcome back anytime!

10/10 Excellent

Lynn

Stayed 1 night in Sep 2023
Response from Rita & Michael on 26 Sept 2023
Thank you for such a lovely reviewWelcome back

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very helpful and accommodating. Would definitely stay there again.
Stayed 2 nights in Sep 2023
Response from Rita & Michael on 22 Sept 2023
We are pleased you enjoyed your stay with us. Welcome back any time.

10/10 Excellent

Margot

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Interesting and quirky old Lunenburg building. Great shower. Very comfortable bed. Lovely owner. We had a great stay!!
Stayed 1 night in Sep 2023
Response from Rita & Michael on 22 Sept 2023
Our lovely old Inn has a colourful history, from smuggling rum to banking! We're happy to read you enjoyed your stay with us. Thank you for choosing us during your stay in Lunenburg.

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Rita & Michael on 22 Sept 2023
Thank you! Welcome back!

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Would have liked option of buying a few items for the room , ie bar fridge chips, drinks etc
Stayed 1 night in Sep 2023
Response from Rita & Michael on 22 Sept 2023
Thank you for your feed back. We will take it under consideration for next summer.

6/10 Okay

Michael

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Building is in need of some updating. Stained carpeting, broken window and a noisy AC that wouldnt shut off automatically. Took us a while to locate a clerk.when we arrived. Great location.
Stayed 1 night in Sep 2023
Response from Rita & Michael on 22 Sept 2023
Thank you for taking the time to leave some feed back for us. As a family we took over the Inn 4 years ago and are working diligently to give it a complete refresh. We've started with the important (yet not so obvious) parts such as upgrades to the elevator and sprinkler systems. Now we are focused on softer elements such as paint, linens & furnishings. We hope to be finished all of our planned upgrades next time you return to Lunenburg. Welcome back!

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast
Stayed 2 nights in Aug 2023
Response from Rita & Michael on 11 Sept 2023
So glad to read you enjoyed your breakfast during your stay with us. Welcome back again anytime!

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ocean view
Stayed 2 nights in Aug 2023
Response from Rita & Michael on 27 Aug 2023
Thank you for your review, Michael! We are glad to hear you enjoyed your stay, and were pleased with the harbor view in your room. We welcome you back if you are ever in the area again!

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful facility and great location!
Stayed 1 night in Aug 2023
Response from Rita & Michael on 25 Aug 2023
Thank you for your review, Carol! We are glad to hear you enjoyed your stay! We welcome you back if you are ever in the area again!

10/10 Excellent

Kathryn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking availability is a bit tenuous. It is on-street parking so you have to search for a spot. But given that you are right in the heart of the town, it is perfectly located so you can walk practically everywhere. A/C functions well. Elevator works, but is a bit slow. Bed was comfy. Daily maid service. Great place to stay.
Stayed 4 nights in Aug 2023
Response from Rita & Michael on 25 Aug 2023
Thank you for your review, Kathryn! We are glad to hear you enjoyed your stay, and are pleased to hear that our central location, Air conditioning, and elevator were great assets during your stay. We apologize for the difficulty with parking, we do our best to help each guest find parking, limited as it may be due to our location right downtown. We thankfully do have a small lot and numerous free options in the area. We welcome you back if you are ever in the area again!

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and wonderful breakfast. The hotel is beautiful and room was very nice and location was great!
Stayed 2 nights in Aug 2023
Response from Rita & Michael on 19 Aug 2023
Thank you for your review, Ann! We are glad to hear you enjoyed your stay, and were pleased with our staff, and the breakfast Michael serves! We are also happy to hear that you loved our hotel and rooms. We welcome you back if you are ever in the area again!

8/10 Good

MICHAEL

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023
Response from Rita & Michael on 19 Aug 2023
Thanks for the review Michael! We are glad to hear you enjoyed your stay and welcome you back again!

8/10 Good

Michelle

Stayed 1 night in Aug 2023
Response from Rita & Michael on 31 Aug 2023
Thank you for your review, Michelle! We are glad to hear you enjoyed your stay, and welcome you back if you are ever in the area again!

10/10 Excellent

Ann, Saskatoon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The inn is perfectly located for a stay in Lunenburg, walking distance to everything. The room was air conditioned and well maintained. The hosts were welcoming and kind. All this plus a very comfortable king size bed and a harbour view!
Stayed 2 nights in Aug 2023
Response from Rita & Michael on 9 Aug 2023
Thank you for your review, Ann! We are glad to hear you enjoyed your stay, and are happy to hear that our rooms were comfortable! We are glad to have improved your stay in Lunenburg and welcome you back again!

6/10 Okay

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Rita & Michael on 9 Aug 2023
Thank you for your review, Robert. We appreciate the feedback!

10/10 Excellent

Tammy

Stayed 1 night in Jul 2023
Response from Rita & Michael on 4 Aug 2023
Thank you for your review, Tammy! We are glad to hear you enjoyed your stay, and appreciate the great review! We welcome you back if you are ever in the area again!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, close to restaurants and the wharf.
Stayed 1 night in Jul 2023
Response from Rita & Michael on 25 Jul 2023
Thanks for such a lovely review. Welcome back again any time :-))

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, good location. Street parking only fee of charge from 5pm to 10am the following day. Slept well.
Stayed 1 night in Jul 2023
Response from Rita & Michael on 21 Jul 2023
Thank you for your review, Mark! We are glad to hear you enjoyed your stay. Parking metres are disabled from 5PM to 10AM, but there is also free street parking available, which can usually be obtained easily later in the day. We welcome you back if you are ever in the area again!

8/10 Good

Elizabeth

Travelled with group
Liked: Staff & service
The property was located in down town Lunen urg, perfect for walking , shopping and dining. The staff were very friendly. The elevator was broken and we were on the third floor !
Stayed 1 night in Jul 2023
Response from Rita & Michael on 19 Jul 2023
Thank you for choosing to stay with us during your stay in Lunenburg. Our elevator without warning decided it also needed a vacation 3 days ago. We are doing our very best to have it repaired as soon as possible. The replacemet part arrives today. We really hope to have it fully functioning again this evening. This is too late for your stay with us and we sincerly apologize for all the extra steps you were required to take!

10/10 Excellent

Scot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality at a reasonable price
Great hotel right on the Main Street. It was helpful for them to reserve a place for me to park. Lunenburg is very crowded with tourists and parking is at a premium. Nice room with a comfortable bed. Lots to see and do in town and this was an excellent location
Stayed 1 night in Jul 2023
Response from Rita & Michael on 12 Jul 2023
Thank you for your review, Scot! We are ecstatic to hear that your stay in Lunenburg was made better by us. We are happy to provide a quality stay to all of our guests. We welcome you back if you are ever in the area again!

10/10 Excellent

Jacob

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place, friendly and helpful staff, walkable-to harbour, shipping and dining. Great wifi.
Stayed 1 night in Jul 2023
Response from Rita & Michael on 11 Jul 2023
Thank you for choosing to stay with us at The Smugglers Cove Inn during your stay in Lunenburg! Welcome back again soon.

4/10 Poor

DOUG

Stayed 2 nights in Jul 2023
Response from Rita & Micael on 1 Aug 2023
We are sad to read you didn't enjoy your stay with us. Next time we hope you will let us know while you are still with us so we have an opportunity to improve your experience at our Inn. Have a lovely summer!

10/10 Excellent

Troy, Waverley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
great location and clean rooms
Stayed 1 night in Jul 2023
Response from Rita & Michael on 5 Jul 2023
Thank you for your review, Troy!We are glad you enjoyed your stay, and are happy to hear that our location was beneficial and that our housekeepers do a great job with keeping the inn clean.We welcome you back if you are ever in the area again!

8/10 Good

James

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023
Response from Rita & Michael on 5 Jul 2023
Thank you for your review, James.We are glad you enjoyed your stay and welcome you back if you are ever in the area again!

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Rita & Michael on 21 Jun 2023
Thank you for your review, Kathleen!We are glad you enjoyed your stay and welcome you back if you are ever in the area again!

6/10 Okay

Fred

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Place is ok for 1 night. Central location but finding parking close by can be a challenge. Asked for late checkout and was denied even though jute had the vacancy sign showing rooms available. The young man who checked us in was very polite, but the female lady the next morning was not.
Stayed 1 night in Jun 2023
Response from Rita & Michael on 19 Jun 2023
Thank you for choosing to stay with us at The Smugglers Cove Inn & for taking the time to leave us feedback. Unfortunately, we are seldom able to offer late checkouts. These are not based on whether we have rooms available but on whether the room you stayed in is booked for the same day. When possible we do try to offer this. Our little town struggles with parking, there is never enough. However, if you stop in front of the Inn and come see us in the reception we will help you find a spot if our parking lot is filled. Welcome back anytime!

10/10 Excellent

Sherry

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful little spot close to everything.
Stayed 1 night in Jun 2023
Response from Rita & Michael on 13 Jun 2023
Thank you for your review, Sherry. We are glad you enjoyed your stay. Our location in town is definitely beneficial as most amenities are within close walking distance. We welcome you back if you are ever in the area!

10/10 Excellent

Beverly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Because of the fire in the South Coast of Nova Scotia, we accidently fell into Smuggler's Cove but, boy, were we lucky. Hosts were the owners of the Inn and they made our stay memorable. Only place to stay in Lunenburg.
Stayed 1 night in Jun 2023
Response from Rita on 15 Jun 2023
Hello Beverly and Russ!Thank you for the wonderful review.It was very nice meeting you two and we very much enjoyed having you as our guests!

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Peaceful Stay with Gorgeous Views
Quaint, friendly, and close to shopping. It was such a relaxing night. I booked for my birthday to watch the sunrise and sunset. The room was clean and quiet. The water gets really hot. For a small fee, I was fixed a simple breakfast. Should I visit the area again, I'd definitely stay again.
Stayed 1 night in Jun 2023
Response from Rita & Michael on 13 Jun 2023
Thank you for your review, Denise! We are glad you enjoyed your stay, our location is definitely beneficial due to our close proximity to the stores in town, but also enough out of the way to remain quiet. We are glad you enjoyed our breakfast, Michael and Eden are putting great care into providing that for our guests.We welcome you back whenever you return!

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Rita & Michael on 13 Jun 2023
Thank you for your review, Mary. We are glad you enjoyed your stay and welcome you back if you are ever in the area again!

4/10 Poor

Shilpa

Travelled with partner
Power went out overnight and was not informed until I tried turning on the lights in the morning. All my medication in the fridge was spoiled and had to be discarded. No emergency lights were available until later in the morning (interior of the building was pitch-black). Owners were present in the morning - and no concession were offered for the inconveniences caused. We came in from out of town - so the lack of medication really made the rest of our journey uncomfortable.
Stayed 1 night in Jun 2023
Response from Rita & Michael on 8 Jun 2023
Thank you for your review, Shilpa.zWe apologize for the unfortunate circumstances during your stay. We were unfortunately hit with a lightning storm overnight which impacted power for the entirety of Lunenburg and other nearby towns, alongside the nearby fire which started early in the morning we were unable to get power back until the afternoon. As we were not on site when the power was lost we were also not made aware until the morning after. We apologize again for the fridge's power being lost, and the lack of light in the building. We were offering guests coffee with the limited power we could produce but were unfortunately not able to power the entire building. Thank you for staying with us, and apologies again for the inconvenience.

10/10 Excellent

Peter, Victoria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location of the Inn was great. It was close to restaurants and shopping. Very quiet. The internet connection wasn’t great and the tv didn’t work maybe due to internet issues. There are areas with 2 or 3 stairs so not 100 accessible.
Stayed 1 night in Jun 2023
Response from Rita & Michael on 7 Jun 2023
Thank you for staying with us at The Smuggler's Cove Inn during your stay in Lunenburg. We have had a few internet issues due to the unusual amounts of rain though they shouldn't have affected your TV. Please speak with us directly if you have any problems another time so we have a chance to fix the problem directly. Welcome back again!

10/10 Excellent

Donald S

Liked: Cleanliness, staff & service, property conditions & facilities
The lady who owns the property was very nice to deal with.
Stayed 1 night in Jun 2023
Response from Rita & Michael on 4 Jun 2023
Thank you for your review, Donald!We are glad you enjoyed your stay, and are happy you had a pleasant experience with Rita.We welcome you back if you are ever in the area again!

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Très bien situé
Stayed 1 night in May 2023
Response from Andrea on 1 Jun 2023
Hello Christain,Thank you so much for your kind words! We hope to see you again in the future!All the best, Andrea at Smuggler's Cove Inn

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Rita & Michael on 7 Jun 2023
Thanks for such a nice review. Welcome back again soon.

10/10 Excellent

Kavitha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in a great location to explore Old town Lunenberg. Close to the harbor, dining and shopping. Everything was within few minutes of walking distance. Michael and Rita (along with Candace) are such lovely hosts. Highly recommend this hotel to all.
Stayed 2 nights in May 2023
Response from Rita & Michael on 31 May 2023
Thank you for leaving such a lovely review! We are so glad you enjoyed your stay with us in Lunenburg. Welcome back again anytime!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2023
Response from Rita & Michael on 29 May 2023
Thank you for your review! We welcome you back if you are ever in the area.