The conditions were excellent. Staff was pleasant and the hotel was in excellent shape. I enjoyed my night swim with pleasant music playing. The 8th floor gym was small with not a lot of weights but adequate enough to have a workout. The staff was pleasant and knowledgable about the area and entertainment. I would stay again at this hotel if I needed a hotel. As well the shops were nice and clean. Thank you!!
After a week long cruise, spent an extra day at the ESJ Tower. Our room was clean, large, nice kitchen, great view of the pool and ocean. Great location, lots of restaurants nearby and a Walgreens too.
ReeRee from New Jersey
16 story building with indoor parking, olympic pool, jacuzzi, childrens playground, video game room, card room, ping pong and …More
I lived in San Juan for a year so knew what I was doing when I went back. I actually lived in the apartment building right across the street from the InterContinental, and knew it was a great location on the best part of the beach in San Juan. I wasn't disappointed: the stay was fantastic --two girlfriends and I went as a 40th birthday getaway and we have decided to make it an annual event!
A few specifics. First, Expedia screwed up by indicating that this hotel has rollaway beds, which it does NOT. However, Irene, the Front Desk manager, was GREAT about moving us to a room with a larger bed and pull out sofa. I had mentioned that we were coming for a birthday weekend, and we came back to the room on the first night to find a bottle of wine, some chocolates, and small finger foods, along with a lovely birthday note! A super nice touch you don't see very often anymore!
We also discovered that poolside, the InterContinental serves 2-for-1 mojitos ALL DAY. Also, Pedro, who waited on us, was AMAZING. Definitely find him if you are there!
Lastly, I left my passport at the hotel!!! (Too many mojitos.) Gabriel at Security found it, called me the next day, and had it immediately FedExed to me.
Great service, great location -- definitely the place to stay if you come to this lovely island!
5 min walk to the beach. Near restaurants and shops. Had refrigerator and microwave. Room was barely adequate. Had to keep bathroom door closed which kept it hot and musty. Breakfast consisted of an apple and a croissant and bad coffee.
Traveller from VA
At Villa Verde Inn. A combination of pleasant well-kept rooms our friendly knowledgeable and caring staff our great location …More
This place is awesome. It's located right across the foot bridge to Isle Verde, a very nice beach, plenty of places to eat and shopping. It is also very easy to get to because my rental car folks, Charlie's, are also right over the foot bridge and they have an airport shuttle.
The staff where very helpful and gracious. I had to stay and wait for friends who arrived long after check out. I was able to stay pool side to wait for them.
I prefer smaller hotels and locally run. This place was clean, convenient and the staff pleasant! I recommend the Coqui Inn!
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