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Reviews of Keys Select by Lemon Tree Hotels, Ludhiana

3 out of 5
Keys Select by Lemon Tree Hotels, Ludhiana
Opposite City Centre, Shaheed Bhagat, Nagar Road, Southern Bye Pass, Ludhiana, Punjab

Reviews

7.4

Good

Rating 10 - Excellent. 11 out of 41 reviews" "
Rating 8 - Good. 15 out of 41 reviews" "
Rating 6 - Okay. 6 out of 41 reviews" "
Rating 4 - Poor. 6 out of 41 reviews" "
Rating 2 - Terrible. 3 out of 41 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

4.8/10

Amenities

7.2/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Darshpreet

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Air conditioner was not working in the room . Really disappointed
Stayed 1 night in Mar 2024

4/10 Poor

Ranbir S

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is outdated and needs renovation.
Stayed 1 night in Nov 2023

6/10 Okay

Tanvir

Stayed 1 night in Nov 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Bed sheets had not been changed
You get what you pay for. Definitely suggest the Park Plaza closer to the city. Keys is run down, in need of some serious paint and cleaning. Upon checking in at 11 PM we had to call house keeping to come up and change our bedding and pillow cases as they were left in changed. Seriously discussing. After complaining, we received 10% discount on food only.

10/10 Excellent

simonchampa, NEW YORK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean peacefull and comfortable
Stayed for 2 nights, hotel staff is quite helpfull rooms cleaned and tidy easy to find and peaceful place a bit side of the city access to bus train is easy

8/10 Good

rahul, chaganpur

Liked: Property conditions & facilities, room comfort
was a good stay
it was a good stay d only problem i had was tht they issued me a room tht was already occupied n wen i opened d door it left me embarrassed

8/10 Good

ABHIMANYU, Mansfield, tx, USA

Liked: Cleanliness, property conditions & facilities, room comfort
Most of the hotel staff was nice but while checking out i was asked to pay extra fees for one mattress. When asked for a manager, i was introduced to Navjoy sharma, a very unfriendly and rude mamager. His exact words to me were , if u dont want to pay wr know how to charge it. A novice in speaking english he did not even know how to communicate properly let alone be professional. One would think that a manager of such a big hotel can atleast communicate effectively. I was very disappointed in the customer service he provided to us

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pathetic services during stay on 18-07-15
1. It was very awful situation for me when I got used condom packet in restroom below the sink. 2. No one had respond over the phone and service person while asked for slippers. 3. Room was requested for non-smoke but the had given smoke Room, when asked for change no response given, and when asked for room spray, 4. In the morning of next day I had requested for tooth kit and delivered only for one person instead of 2 persons. Overall no one respond and ignored all requested items and things asked for. This was the worst exp of stay which I did with keys.... Rgds

2/10 Terrible

Manpreet, Ludhiana

Liked: Cleanliness
Disliked: Staff & service, room comfort
It was nt dat gud as it was expected from a 3 star hotel room service was nt pleasant

4/10 Poor

giridhar, Bangalore

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Not a great stay
It was not a great stay at Keys. There was electricity issue. During dinner some buffet items had got over and we had to wait for the same to be cooked and given again. We asked for drinks and again some of the drink which we asked got over. The staff came at 11 in the night and woke us up to say sorry for electricity issue. The WC water jet pipe was broken.

8/10 Good

SIDDHARTH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

shardendu, New Delhi

Disliked: Property conditions & facilities
needs lots of efforts for better services..
short stay for two nights...needed wifi but it could not be connected.....needs lots of hard work to improve over all performance..ALSO HOTEL DOES NOT PROVIDE AMERICAN SYSTEM OF BOOKING..so that one can have breakfast in hotel....

4/10 Poor

j, uk

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not in ludhiana
over priced small rooms out in nowhere

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall Very Hospitality
Very good and co-operative staff. Good servies.

8/10 Good

sachin, Finland

Liked: Cleanliness, staff & service, property conditions & facilities
value for money
Well priced hotel. Location is next to nothing literally. Hotel was clean. Breakfast was good. Bathroom was a little below par but clean nonetheless. Staff was friendly

4/10 Poor

Charles, USA

Disliked: Cleanliness, staff & service, property conditions & facilities
Very disappointed
I am sure we were the first guest to ever arrive at this hotel! The desk staff was baffled by our hotels.com reservation, the fact that we needed a roll away bed, etc. The man helping with the luggage kept smashing it to get it to fit into the elevator. Our rooms were not very clean and all of our sheets on the beds and the towels were wet. yuck. The only redeeming factor was one kind young lady in the restaurant who seemed competent and courteous. After three weeks in India, this was the worst hotel we stayed in at any price point.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Good hotel with few shortcomings..

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

8/10 Good

Rick, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great option - comfortable and good service
Very good room, wonderful breakfast, excellent service. The hotel is not too far from the major malls and the staff are very friendly.

8/10 Good

P, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location of the hotel
The hotel is in a remote area very far from the city. There is no public transport or any shops close by. This is more suited to business travellers rather than a tourist. Staff were very helpful and the manager provided us with courtesy transport to the closest mall, however you have to ask for it and make your needs known.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay with all modern amenities.
Extremely pleasant stay. In fact it was our second stay at the same hotel. Well done and keep it up

10/10 Excellent

Anubhav, Pune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel for the price
Would definitely recommend the hotel to everyone. It's a lot more than you can expect from such low price. Rooms were very clean and nice. They also give free internet for those who want to always stay connected and don't have any other means while in Ludhiana.

8/10 Good

Sandeep, Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An awesome place to stay in Ludhiana.
I stayed at this hotel for 1 night and this is the best place to stay in Ludhiana. Service and class of hotel is really 4 star. I would definitely recommend this to all of you. Even I will always use this hotel whenever I will visit Ludhiana.

8/10 Good

KMc, ENGLAND

Liked: Cleanliness, room comfort
Good Buffet
Room & hotel were OK clean modern & good TV channels - but location of hotel is - in the middle of an residential / industrial area with nothing to do there & so cost a bit to get to the centre of town & back .But the buffet breakfast & dinner was excellent - & the restaurant manager was extremely helpful

8/10 Good

S.J, UK

Liked: Cleanliness, staff & service, room comfort
Out of town
for a hotel in Ludhiana at the price it was OK . ckean & staff helpful 7 friendly. food was good - buffet breakfast & dinner - but the area it is in is not good. Nothing there at all and takes 30mins to get to whatever passes for the town centre - well where any shops & banks are anyway. So a hotel that's best for business travellers mainly. Note: Cost 500 rupees in a hotel car / 200 in a taxi and 100 in an auto rickshaw ( from the end of the road) . So mind how you go

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Out of the way hotel , had to ask for the water heater to be switched on and was told to wait for 45 minutes to get hot water in my shower , Food was OK

8/10 Good

SJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel situated at the outskirts of the city
Overall comfortable .. Limited in room dining options

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Harmik Sandhu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel at Affordable Price

10/10 Excellent

CHETAN ARORA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
VERY REFRESHING SITE

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in Ludhiana?
This was my first stay in Ludhiana and I did not see any other hotel that looked better during my stay. The hotel was clean, modern, the service was good and the food was great too. My only criticism was that I could not get the wi-fi to work with my computer.The hotel is in a suburb of Ludhiana and it took about 45minutes to get there from the industrial area I was visiting.I will definitely stay at the Keys hotel on my next visit.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

10/10 Excellent

Bhupinder, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended.
Though the hotel is a bit out of city centre, it is a welcome relief to come back to it and its quiet surroundings from hustle, bustle and dust of Ludhiana! The hotel provide a convenient taxi service at a cost to go anywhere in Ludhiana. The breakfast is sumptuous with a wide variety of Western and India dishes. Wish they played less of western lounge music and more of fusion music.

6/10 Okay

kalyan, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Small Business Hotel
New Property in Ludhiana, Good to stay on business tour. Very economical

10/10 Excellent

Anubhav, New delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Newly built hotel with five star standards
Situated as a tall tower in some nowhere land. Outside Ludhiana which is a small city but is overcrowded, mismanaged and terrible for commuting in any vehicle. This hotel is perfectly managed with latest technology, Very purpose built rooms. I was surprised to find the standards to be very good. The service was Excellent and the staff was friendly and effectively fast. My only concern is that it's outside the city and in you have to travel to many places it will bother you to reach back every evening . In case you have set points of visit you cannot get a better stay than this at the mentioned room rent. Overall, I recommend this clean and well built hotel.

10/10 Excellent

Ragotham, Bangalore, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
It was a surprisingly pleasant stay in the bustling city of Ludhiana. Though located slightly away from city center, quite comfortable & nice accommodation in that city. Worth trying !

10/10 Excellent

anita, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel keys in ludhiana best ever
hotel keys in ludhiana is the best we had best 12days stay in the hotel will recommend to every one to stay at keys hotel in ludhiana when they visit india

6/10 Okay

こねこ, 京都

Disliked: Staff & service, property conditions & facilities
インドのホテルとしては設備や清潔さでまずまずの方だとは思います。タオル・リネンはまあ清潔だし、電気のコンセントはA型にも対応するものがありました。しかし、部屋にヘヤードライヤーがないので頼んだら壊れていたとか、洗面所の石けんをおく皿がないとか、やっぱり高級ホテルとは言いがたいです。また、インドでは仕方ないでしょうが、部屋や廊下が臭います。
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Keys 2days
We were there in the winter and the room was cold the sheets looked dirty we asked them to chsnge and the new ones looked the same (dirty or not fresh) took time to get warm water in the shower the place was a bit off staff was helpful and Nice the breakfast was good but definitely not worth the money

10/10 Excellent

Gilles, Besançon, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel Keys très agréable à y séjourner
Hôtel visiblement très bien entretenu. Le personnel est très attentionné, très à l'écoute de ses clients et très dévoué. Le service de taxi propre à l'hôtel est très utile pour se déplacer à Ludhiana (important). Possibilité de se connecter à Internet dans les chambres; une salle à part dans l'hôtel y est consacrée; état de l'hôtel : très propre