The concierge and hotel staff were professional and very welcoming. They provided us with a walking map and a discount card for area museums and tourist attractions. The continental breakfast was excellent. When the windows were shut the room was completely quiet despite the hotel being located on a busy street. They provide ear plugs if you want to sleep with the windows open.
Kate from Pittsburgh, PA - USA
Grand, renovated Victorian building, centrally located opposite the railway station and 400 metres from Lucerne’s old town …More
"Best hotel we've ever experienced in Switzerland."
The hotel is located in a very good location. It is in the city centre and just a few minutes walk from the train station and other sightseeing spots. The room was clean and well-decorated. The facilities were great. They had coffee making machine in the room. The toilet was clean and nice. Wifi signal worked well and if I remember it correctly, they even have land-line for notebook computer in the room.
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