Ratings based on 111 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
by A verified traveller

Posted 08-Sep-2014 on Hotels.com
Comment from Hotel Management
22-Oct-2014 by Guest Service Manager, Hotel Management
Thank you for rating our hotel!
4 out of 5
Recommended
for Couples
by A verified traveller

comfortable and centrally located

Posted 03-Sep-2014
Pros: room size, breakfast, fitness room in good condition
Cons: some wear and tear over time, we did not like the squeaking wooden floor panels, first thought of changing the room but then realized it's everywhere
Location: close to university, definitely a plus during a game when parking is limited
spacious suite room, including refrigerator and dishwasher, walking distance to Texas Tech, full breakfast buffet included
Comment from Hotel Management
22-Oct-2014 by Guest Service Manager, Hotel Management
Hello Anja, Thank you for the review of our hotel. We are thrilled that you had a wonderful stay with us. We hope to see you again.
2 out of 5
Recommended
for Personal Event
by A verified traveller

no double queen beds

Posted 03-Sep-2014 on Hotels.com
We booked a room with 2 queen beds, but they do not actually have any in the hotel. They put us in a room with a queen bed and a pull out, only to find that room did not have a pull out and we had to pack up and move across the hall at 10pm to a room with a pull out. The hotel should have just comped us another room. And...breakfast packed it up about 45 mins early. Best thing about the hotel is the location to Tech.
5 out of 5
Recommended
for Personal Event
by Donnafrom Birmingham

Great Hotel for TTU Visit/Check-In

Posted 01-Sep-2014 on Hotels.com
The hotel was great and very convenient to TTU. The staff was friendly and very helpful. I plan to stay there when I visit again!
Comment from Hotel Management
23-Oct-2014 by Guest Service Manager, Hotel Management
Hi Donna, I am glad that you had a Great stay with us. We look forward to seeing you again!
5 out of 5
Recommended
for Personal Event
by Mariafrom Katy

Posted 27-Aug-2014 on Hotels.com
I will definitely go back every time I go visit my son at Texas Tech
Comment from Hotel Management
23-Oct-2014 by Guest Service Manager, Hotel Management
Hello Maria, Thank you for the review. I hope your son is enjoying Texas Tech and we look forward to having you as our guest again!
5 out of 5
Recommended
for Personal Event
by Denisefrom Houston

walking distance to campus

Posted 26-Aug-2014 on Hotels.com
I was equally impressed with the condition, cleanliness, surrounding area, and convenience of hotel location to campus. Although a little more expensive than I like to spend, it was worth it for those reasons. The hotel staff was very friendly as well. Minor problem that probably happens at any hotel, is that one of our card keys didn't work-I had the front desk reprogram it but it still wouldn't work. So we just relied on the other key that was working but then it stopped working. I had it reprogrammed and then it did work. ;) Complimentary breakfast looked good but we only ate the texas waffles that you can make yourself and they were good. Another thing to note is that none of the rooms have the two-bed option at this location: they only have one queen with pullout sofa bed OR one king with pullout sofa bed. There was a tiny convenience store with toiletries and snacks.
Comment from Hotel Management
23-Oct-2014 by Guest Service Manager, Hotel Management
Hi Denise, Thank you for your full review of our hotel! We strive to make all of our guests feel at home while they are with us. Although we do not have rooms with two beds our rooms do have couches that fold out into a full size bed. The Texas shaped waffles are my favorite as well. We hope to see you on your next trip to Lubbock.
5 out of 5
Recommended
for Business Travellers
by A verified traveller

Posted 20-Aug-2014 on Hotels.com
Comment from Hotel Management
22-Oct-2014 by Guest Service Manager, Hotel Management
Thank you for the review!
4 out of 5
Recommended
by Sandra

This traveller left a rating score only Posted 07-Aug-2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Dallas, Texas

Very convenient to Texas Tech. Great pool area.

Posted 29-Jul-2014
Pros: Pool area. Location.
Location: Plenty of restaurant choices nearby.
Took son to Texas Tech orientation. Hotel was extremely convenient location. Also, great restaurant selection.
Comment from Hotel Management
23-Oct-2014 by Guest Service Manager, Hotel Management
Hi Kristin! We hope your son in enjoying Texas Tech! We hope to see you next time you come for a visit.
5 out of 5
Recommended
for Personal Event
by A verified traveller

close access to event

Posted 08-Jul-2014 on Hotels.com
Great
Comment from Hotel Management
04-Oct-2014 by Guest Service Manager, Hotel Management
We are glad that you enjoyed your stay, and look forward to seeing you again, soon!