Ratings based on 14 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.4 Room cleanliness
4.6 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by traveller from Woodside, CA

Excellent location and helpful staff

Posted 19-Apr-2014
This is my second time staying here as I love the centrally location...The staff were very helpful...This time we visiting the resort for swimming and love the setting.
5 out of 5
Recommended
for Families
by A verified traveller

Posted 07-Apr-2014 on Hotels.com
Great staff and location. Easy walking to everything. Room was large clean and comfortable. Staff very helpful on tours and getting around. Breakfast was also great Ill stay here again if I return.
4 out of 5
Recommended
for Everyone
by steve from Los Angeles

add a room chair and earn another star

Posted 02-Mar-2014
Pros: location and quiet night
Cons: please provide a room chair to sit on. please answer emails. I emailed twice and never received responses -- this is poor customer service
Location: everything is nearby -- restaurants, shopping, parks, temples, rivers.
Great location, restful night, friendly staff, good breakfast
3 out of 5
by A verified traveller

Good location

Posted 24-Jan-2014
Pros: Central location
When we checked in they did not have the .room we h.ad booked so upgraded to a royal suite,the bathroom had the. Strongest smell of bad drains,not pleasant.
5 out of 5
Recommended
for Everyone
by Gail from Birmingham

Perfect location, great hotel

Posted 07-Dec-2013
Pros: The location, room size and the bath
Location: The night market, palace and the entrance to Mount Phou Si are all on the same road. central for visiting Wat and some great shops
We stayed in the the Junior suite in the annex, which was spacious, well equipped and had a beautiful view of the surrounding countryside. The bathroom was spacious and had a huge bathtub to relax in, which is prefect after trekking in the jungle .The location of the Villa Santi is perfect for all the sights, the night market, palace and the entrance to Mount Phou Si are all on the same road.) The staff were helpful and friendly and we enjoyed the breakfast buffet and unusually for Laos the restaurant had a good selection of vegetarian meals .
4 out of 5
Recommended
for Everyone
by OP

Nice overall

Posted 26-Oct-2013
Property, service and location are great. Swimming pool is more of a dipping pool. Beds need upgrade.
5 out of 5
Recommended
for Shopping
by P Ryan from Australia

villa santi hotel

Posted 27-Jun-2013 on Hotels.com
Staff were helpful when i had to change plans and need a room a day earlierthan planned. Turned up at reception off a bus and after a short time was given a room.
5 out of 5
Recommended
for Personal Event
by A verified traveller from Australia

villa santi hotel

Posted 20-Jun-2013 on Hotels.com
For one had large bed, or could change to twin if different room available. Decor in traditional Laos -French furniture with weavings by local women. A change in tour meant I was back at hotel earlier than expected and they were able to accommodate my request with a smile and willingness to help. I felt like a valued customer.
5 out of 5
Recommended
by Nancy from San Francisco

Great place to stay

Posted 17-Jun-2013 on Hotels.com
We thought this was a wonderful hotel, great location and service.
3 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 16-Jun-2013 on Hotels.com