Front of property – evening/night

Reviews of Chitchareune Mouangluang Hotel

3.5 out of 5
Chitchareune Mouangluang Hotel
Bounkhong Road, Luang Prabang

Reviews

7.8

Good

Rating 10 - Excellent. 13 out of 60 reviews" "
Rating 8 - Good. 29 out of 60 reviews" "
Rating 6 - Okay. 17 out of 60 reviews" "
Rating 4 - Poor. 0 out of 60 reviews" "
Rating 2 - Terrible. 1 out of 60 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Martyn

Liked: Cleanliness, staff & service
Stayed 5 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
nice staff, old and bit worn out hotel, poor breakfast.
Stayed 2 nights in Oct 2018

8/10 Good

Jan-Peder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We came from Huay Xia with slow boat. Maybe we should have taken less expensive. We only sdleept one night.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
This hotel is beautiful, almost like a resort in Luang Prabang. Not far from the peninsula, 10 mins walk to the night market and the main street. The road is rather dark to get there, but really safe. The hotel has a gym and spa and nice little pool. Buffet breakfast is decent, but repetitive if you stay long. I really loved my stay there.

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Noisy rooms
After our first night we ask to change the room since the noise bothered us a lot. We received a larger and better equipped room upstairs which was an upgrade. Unfortunately it was not really as quiet as we have been hoping for. The walls are very thin and one could hear our neighbours telephoning and talking for hours. The shower was great, the bedding comfortably even though additional blankets have been missing.

10/10 Excellent

FERGUS, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Laos traditional hotel
Very relaxed, close to everything, nice pool

8/10 Good

ian, bungay uk.

Liked: Cleanliness, room comfort
Good hotel in a nice location.
The reception girl speaks excellent English and very helpful. Some training required for the breakfast staff, but all helpful and willing.

8/10 Good

Hilary, england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Very Enjoyable Stay.
From having our cases taken to our room being Surrounded by staff wanting to please we had a very pleasant stay at this hotel.

6/10 Okay

Andy, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice retreat.
close to town. able to walk there within ten minutes. however it's near houses so may not be a good location to unwind.

6/10 Okay

bl and sullivan, Denver

Liked: Property conditions & facilities
Hotel location is good and close to town.
We were happy with the hotel and also Laos was great.

10/10 Excellent

Philip, Minneapolis, MN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good place for a few nights in Luang Prabang
Staff was very friendly and helpful. Location was just a short walk to the main areas. Wifi was good. Breakfast was fine. Overall, a good place to stay in Luang Prabang

8/10 Good

Ian, Devon

Liked: Cleanliness, staff & service, property conditions & facilities
family visit Dec 2014
Staff were brilliant with our baby (especially reception)a slight downside was the hardwood floors which were very slippy especially for our baby and the bed had a frame that stuck out and he fell against this and cut his back. The breakfasts could have been much better, but overall a nice place to stay and within easy walking distance of the main old town area.

10/10 Excellent

Daryl, Canberra, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Lovely Hotel
This Hotel has so much going for it. It is in a quiet location, and its garden surroundings and architecture really provide a stylishly peaceful enviroment. Yet it is walking distance to all the sites a tourist would like to see and experience in Luang Prabang. The rooms are spacious and good value for money. The buffet breakfast had bacon, ham, sausages, fried eggs and a lovely asian noodle dish, all very fresh, together with a fruit platter, cakes, slices and juices. Perhaps the best aspect of the hotel is the attentiveness and service of its very courteous staff, in particular Hoa, who handled my english very well, and was only too happy to help with my enquiries and with advice on any activities I was considering, in making my holiday so enjoyable. All staff were exceedingly cheerful, diligent, thoughtful and helpful. I have no hesitation in recommending this Hotel.

8/10 Good

Prachi, Macau

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

10/10 Excellent

Kate, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel near the center
For some reason this hotel has bad reviews. It is really great. The room is perfect, big, huge bed, great ac and TV and bathroom. The break fest is good (eggs, toast, bacon, fruit pancakes and banana bread) and nice pool (it is cleaned everyday but does get a little leafy in the afternoon). Quite close to town and room service is pretty good. The only bad side is the halls are a little old and tours and motorbike are expensive compared to the town.

8/10 Good

Khurram Tahir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gray hotel for the price
Great hotel for the price. Very comfortable beds and the room was nice and modern.

8/10 Good

Andrew, Austin, TX

Liked: Cleanliness, staff & service, room comfort
It is an OK location (10 min walk from the night market). Nothing is directly on the street outside, but it never bothered us. It is a little rough along the edges, good ideas for bathrooms but it just did not work out. The rain shower will only work if you are 5' tall or less. I am 6'2. I had no chance to really shower in it as I had to duck down under the thing to actually shower. Good hot water though. It was just the small details that make it a little work (caulking work, broken tiles, sink just in odd location on counter, etc) that made it feel run down. We stayed there for the pool which my wife enjoyed. If I could stay in a place without a pool, I would stay elsewhere at a guesthouse. But, since she needed a pool, I had no issue with the hotel (except the shower) that I would say that it is a good night sleep and was clean.

10/10 Excellent

Prabha, Thailand

Liked: Staff & service, property conditions & facilities
Facilities: pool is great but cold ; Value: Affordable; Service: Outstanding; Cleanliness: Clean;

8/10 Good

Fred and Gerlinde

Disliked: Room comfort
A good choice for non-backers.
Clean, close to sights location, unattractive street, acceptable breakfast, a bit worn on the edges, however, reasonable rates

6/10 Okay

Charles

Liked: Cleanliness, staff & service, room comfort
Nice, Quiet Hotel, If Ageing a Bit
This is a quite hotel, slightly away from the centre of things in Luang Prabang, but that's not saying much since the town is so small. The surrounding neighbourhood is away from all the tourist action which can be a good thing. The breakfast was very nice and there's a small pool. The room had character but shows signs of ageing. A random raw sewage smell was emanating from the bathroom at various times of the day and in varying strengths, at one point being repulsive. There was construction at the hotel, so maybe they are trying to rectify some of the issues. In the end, I felt I could have found a better place for the money paid.

6/10 Okay

Curt, New Zealand

Liked: Staff & service
not bad.
Average hotel, clean and would stay again. We were there with major work being done on the upper level so that always affects a hotel! Pool was nice, nice grass area however there is a wood builder at the back of the hotel and you can hear his hammer most of the day.... on the whole was ok, staff were good, walk in rates were really expensive!

8/10 Good

Seaghan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Lively hotel about 8 min walk from the old town. Really nice and friendly staff and room was spotless... Highly recommended

8/10 Good

Meg

Liked: Staff & service
Good place
This hotel was pretty good. Our AC didn't work, so they switched us to a room where it actually blew cold air instead of slightly cool air. The staff is friendly and the hotel has a peaceful atmosphere - maybe because there was hardly anyone there. The rooms are decently kept. We would stay here again.

2/10 Terrible

Steve

Disliked: Cleanliness, staff & service, property conditions & facilities
Room not clean
The hotel is in a good area and close to everything, however the moment we walked into the room our feet became black with dirt. It seems like the floor had never been mopped or vacuumed. This was quite disappointing.

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tidy Hotel, Tucked Away
We stayed here four evenings and we're very happy we did. There were only a handful of guests as we staying during low-season, so you pretty much have the place to yourself. The staff is wonderful; everyone is so helpful. Breakfast is served on the veranda each morning in multiple courses (the fruit bread if fantastic!). Our room was clean & comfortable. The pool is great; it's cleaned every day. The hotel's location is a few blocks from downtown, making it an easy walk to restaurants, the night market, Alms and everything else.

10/10 Excellent

GHYSLAINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Difficile de trouver hotel car le nom ne correspond plus c'est le Capital hotel!! Et bien sur les tuktuk nous emmenent dans un autre etablissement ailleurs au nom similaire a l'autre boutde la ville! Il serait judicieux de rectifier votre fichier.Autrement hotel parfait.calme et verdoyant!
Stayed 3 nights in Jan 2020

6/10 Okay

Verified traveller

Travelled with family
バスタブへのお湯の入れ方に苦労した。
Stayed 13 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2019

8/10 Good

Kare, Thistrup

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OK hotel, very good service
Very good service and check-in. Large room, a little old, but comfortable and clean. Nice pool. A bit to walk to town center, but no need for tuk-tuk unless you have problems walking.
Stayed 1 night in Jan 2019
Response from Hoa Nguyen on 11 Mar 2019
Many thanks for your good comment to us, hope to have another chance to come back with our property.

8/10 Good

sanpo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
快適である。ただ、他のホテルも同じかもしれないが、蚊が次々と現れて一晩で50匹程撃退した。人を刺そうとする凶暴な蚊ではないようなので、デング熱やマラリア等の心配はないのかもしれない。
Stayed 1 night in Jan 2019

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly surprised
Very nice hotel, staff very helpful and friendly. Room on 2nd Floor with a balcony. Authentic materials were used so lots of beautiful dark wood. Bathroom with separate shower, always love that! Breakfast included, enough choice and the cut me fresh fruit every morning! F&B manager is French, real nice guy! Gave good tips for our stay in Luang Prabang. I would recommend this hotel
Stayed 4 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Staff & service
Bien situé, quartier calme. Bon rapport qualité prix. Piscine très sale et jamais nettoyé durant le séjour.

8/10 Good

Maria

Liked: Cleanliness
El hotel está Bien ubicado a pocos metros del mercado nocturno y de un supermercado Durante nuestra estadía hizo frío y el hotel no está preparado para esas temperaturas El desayuno es muy pobre
Stayed 3 nights in Feb 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
員工友善的酒店
我們在這裏住了6晚。 優點 -員工友善 -Wifi信號很好 -早餐好食但單調 缺點 -房間陳舊 -房間部份位置不清潔(很多一舊舊塵) -晚上8時多洗澡已開始不夠熱水供應

6/10 Okay

Tsui Ping, HK

Disliked: Cleanliness
員工友善的酒店
在這酒店住了6晚 優點 -員工友善 -距離night marketing 10分步行路程 -早餐好食 缺點 -酒店浴室較舊, 房內部份地方不清潔(有很多塵), -其中3晚因酒店全滿,8時多洗澡已沒有熱水供應。

10/10 Excellent

GAEOUL, 한국

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
야외수영장 넓은객실 욕조도있고 모두 만족스러웠어요

6/10 Okay

manu, re in NRW

Disliked: Cleanliness, property conditions & facilities, room comfort
In die Jahre gekommen - Mückenalarm
Die Begrüßung und der 1 . Eindruck des Hotels sind gut. Wir durften sogar am Frühstücksbüffet - am Tag der Anreise frühstücken. Die Anlage ist schön und gepflegt, das Frühstück für laotische Verhältnisse sehr üppig. Das Personal ist freundlich. Aber - unser Zimmer war sehr dunkel und das Bad war voller Schimmel und total viel Mücken, die sich ihren Weg durch ein defektes Gitter suchten. Sauberkeit.. Na ja...alles klebte auch nach dem Putzen. Wir sind einen Tag eher abgereist. Schade, das Hotel hat Potential . Leider auch nicht zentral. Wir hatten ein Strassenzimmer - es war laut.

6/10 Okay

Giovanna

8/10 Good

jeung ah

Liked: Cleanliness, staff & service, property conditions & facilities
가족여행에 적합치않습니다
택시기사도 이호텔을 못찿고 구글에도 표시가안돼서 엄청힘들었다 시설은 전반적으로 좋으나 여행자거리와도 멀어서 추천하지않는다

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Good hotel
Good service by the reception. They helpt me to transport me to farmacy and doctor free of charge. The hotel is situated near everything in the town.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Nice hotel in the centre of Luang Prabang

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Schoenes Hotel 10 Minuten Fussweg von der Altstadt
Die Hoelanlage ist sehr schoen angelegt. Die Zimmer sind sauber und komfortabel. Die Altstadt ist ca. 10 Minuten Fussweg vom Hotel entfernt. Das Essen im Hotelrestaurant ist lecker. Die Dame an der Rezeption, die Tagdienst hat, spricht recht gut englisch und ist auch stets als sehr hilfsbereit aufgefallen. Touren zu organisieren, ist fuer das Hotel kein Problem. Die Tour zum Wasserfall und zu den Tempeln und dem Museum, die ich gemacht habe, war sehr nett. Alle anderen sprechen kaum englisch und geben zum Teil falsche Auskuenfte. Ich habe einmal gefragt, wie lange das Restaurant geoeffnet hat und die Dame im Restaurant meinte, bis 22:00. Als ich um 21:20 im Hotel ankam, hiess es dann, das Restaurant sei schon lange geschlossen. Nun hiess es in die Altstadt rennen, so schnell ich konnte, denn ab 22:00 gehen dort die Buergersteige hoch und man bekommt nirgendwo mehr irgend etwas zu essen.

8/10 Good

Albert, Besançon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super mais....
En arrivant à 7h am, j'ai eu chambre en attendant celle que j'avais réservé : super! Mais à midi : on me dit que ma chambre standard n'était pas disponible et que je garderai la petite chambre pour une nuit.J'ai ralé (un français, c'est normal), le gérant est arrivé et ma offert une suite (80m²) pour le même prix : super!

8/10 Good

Maria, Lima Perú

Liked: Cleanliness, staff & service, room comfort
Luang Prabang un lugar apacible
Buen hotel, algo alejado de la zona del movimiento, pero en diez minutos caminando llegábamos al mercado nocturno de Luang Prabang, algo que merece visitar todas las noches.

6/10 Okay

PATRICK, toulon

Disliked: Cleanliness
peut mieux faire
ok , globalement , mais la salle de bains de la chambre pas propre, salle de gym avec machine hors service, repas chers , et petit dejeuner limite. piscine ,un plus.

6/10 Okay

Verified traveller

Liked: Room comfort
วันพักผ่อนช่วงวันหยุด
โรงแรมตั้งอยู่ใจกลางเมือง สามารถเดินทางไปสถานที่ต่างๆได้อย่างสบาย

8/10 Good

Helen, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An old but clean hotel
The location is good, around 10 minutes walking distance to Night Market. The staff are helpful, the room is clean. Only one thing, the buffet breakfast is horrible, only few choices and all food are cold.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Åk hit när det är varmt
Helt ok hotell, tyvärr var vi där vid fel tid på året, fick äta frukost i 5-8grC. Poolen såg fin ut men temperaturen utomhus gjorde den inte lockande. Vi var de enda gästerna så vi hade full uppbackning när det gäller servicen. Lagom promenadväg till sevärdheter och natt marknad.