Ratings based on 42 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
95% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified traveller from Auckland, New Zealand

Very good

Posted 05-Jul-2014
Pros: Friendly staff
Cons: Clear communication
When we arrived to the hotel, we were welcomed friendly. Also explained the meal availability. We tried dinner and breakfast. They were good and tasty with plenty of varieties.
3 out of 5
for Everyone
by kimchow from toronto canada

Walking distance to Sanctuary

Posted 10-Jun-2014
Pros: walking distance to everything
Cons: Odour smell may have been from the environment(rainy day) or dirty bed spread. Hotel should check the cause and fix-it.
Room was clean looking but had a strong odour when we walked-in. Even though it was cold and raining we had no choice but to open the balcony/window to air the room. At night, central air circulation system was noisy.
3 out of 5
by Monica from USA

Terrific staff!

Posted 03-Apr-2014 on Hotels.com
This was a perfectly suitable hotel for my grown daughter and I . The hallways are uncarpeted so it is noisy when someone walks by. The pillows were just small roll up types and not at all comfortable. The staff and food were great.
4 out of 5
by angeli and myriam

This traveller left a rating score only Posted 18-Mar-2014 on Hotels.com
3 out of 5
by J from derbyshire

Good value, basic & clean

Posted 15-Mar-2014
Lourdes is dead out of season & post 2013 floods. Hardly any eateries and hotels were open. This hotel is very close to the sanctuary & grotto. The room is basic, but clean but has the feel of school trips. The staff are helpful. There was lots of construction work going on outside the hotel so it was noisey all day and work started very early in the morning, and there was a huge hole in the road outside the hotel.We did not eat at the hotel. If being close to the grotto & cost are main criteria this would be a good choice of hotel.
3 out of 5
for Everyone
by A verified traveller

Good hotel for the location near the Sanctuary

Posted 05-Nov-2013
The hotel was good for its location near the sanctuary of Our Lady of Lourdes (it's walking distance). The services was ok and nothing special about it. The room is just fine if you're looking for its rate per night.
2 out of 5
by Sadie from London

Very close proximity to the sanctuaries

Posted 31-Oct-2013
Pros: Walking distance to all the sights
Cons: Tea and coffee facilities in room.
Location: The sanctuaries and the grotto are easily accessible and there are plenty of shops around.
Hotel was very basic. There was hardly any room to move about in the bedroom or bathroom. It was clean though and room was made up with fresh towels daily.
4 out of 5
for Everyone
by Gen from U.S.A.

Pleasing Stay

Posted 29-Oct-2013
Pros: proximity to the grotto, price, staff
Cons: more vegetarian choices at the cafeteria
Location: good location overall
My mom and I had a pleasing stay at this hotel. The two receptionists who have helped me were very pleasing as well. The lady helped get a taxi for me, my mom, and a friend we needed to pick up on the way. She was very helpful and accommodating. She specifically described our need to the driver. Even the cleaning lady was nice.
4 out of 5
for Everyone
by Chrity from Lagos, Nigeria

Decent Hotel close to the Grotto of Our Lady

Posted 28-Oct-2013
Pros: A friendly atmosphere, with efficient staff.
Cons: The Bathroom could be upgraded
Location: Close to the shrines of Lourdes, and walking distance to all the places a Pilgrim needs to visit
Good Location for visits to the Grotto of OUR Lady of Lourdes, and other Holy Sites in the vicinity. Clean hotel with helpful staff; and some of the staff speak good English. Restaurant in the hotel served good food as well; but, the bathroom was small. But if coming as a Pilgrim, it is an okay place to stay.
4 out of 5
for Families
by AP from KC,MO

Good stay

Posted 24-Oct-2013 on Hotels.com
Location was walking distance to grotto and about 30 euro taxi ride from the airport to hotel. Wifi was good, has a lift. Had lunch at their restaurant and food was good. Staff was friendly. Gift shop was never open. Room had an unpleasant smell though.