GUEST REVIEWS
Expedia Guest Rating
of guests recommend
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Property Amenities
Rooms
The SpringHill Suites Louisville Downtown features 198 innovative spacious suites which include a refrigerator and microwave and pantry area. Other highlights of these oversized suites include HD LCD TV with premium cable/movie channels, sofa bed, I-Pod docking station, free wireless Internet, large well-lit desk with ergonomic chair, voice mail, hairdryer, iron and ironing board, in-room coffee/tea makers and upgraded plush bedding.
Services include housekeeping, wake-up calls, local restaurant dinner delivery and room service, 12:00 PM-10:00 PM. All guestrooms in this Louisville accommodation are non-smoking.
Room Amenities
Dining
Dining options include a complimentary Suite Seasons Breakfast Buffet and The Market is open 24 hours for snacks, refreshments and fresh foods.
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at SpringHill Suites Louisville Downtown
of guests recommend
out of 35 reviews
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Showing 1 - 10 results (of 35) · See more SpringHill Suites Louisville Downtown reviews
“Nice and clean, but a little way to find places to eat”
Very nice and clean hotel and comfortable to stay in, but not easy to find places to eat that is near the hotel, if you don't have a rental car.
“Not too thrilled”
I was quite disappointed by the fact that there was no bathtub in our room and was unaware of this when reserving. The neighborhood was NOT good...actually, it was scary. We had to pay to park my car in the hotel's parking facility and with the price we paid for the room, I think this was awful.
“Awesome place to stay and play! Walking distance to 4th Street Live!”
Staff very courtesy and nice! High quality for a low price. Room is very comfortable and modern. Highly recommend especially if you're looking for a very modern, new and clean place to stay and walking distance to downtown and 4th Street Live. Thank you Expedia.com for locating this hotel as we did not know that it existed.
“Good night stay”
The room layout in this hotel is great! Very pleasant staff, great location, and clean! Would definitely stay again.
“Ignorant staff, poor customer service, and blatant lies ruined what would be a gorgeous hotel stay”
We stayed one night - on our way home from Georgia. The staff was very friendly at check-in and gave us all the important information - parking $9/night, no real toddler friendly food within walking distance, pool open until 11pm, and breakfast Sunday served until 11am. Our room was perfect - clean, airy, and spacious. That is where all good things ended. Parking lot was full - desk clerk gave wrong directions to parking. We wasted 10 minutes trying to find the street she told us to go to before going back to be told "OOPS" she gave us the wrong street name. Next was the pool - there were 22 boys in the pool ages 11-15 with 2 adults "supervising" them. The boys were violating all posted rules at the pool but the desk clerk told us she couldn't ask them to leave and security had been having problems with the group all night. The night manager called us later to apologize and to offer us a free night stay in the future (which we have never received) Next morning, we went to breakfast at 1015 - and the food was all gone. Went to the desk and we were told that breakfast ends at 10. I explained that we were told 11 (as were at least 3 other families we talked to) and was basically given the brush off. It took more people complaining and 40 minutes until food was put out for us. The hotel would be great if it could find staff that was competent and polite. You would think in the hospitality industry there would be some hospitality.
“Beautiful/Comfortable”
Our room was beautiful! Very clean with crisp sheets. I would gladly recommend Springhill Suites to my friends. The location is downtown and within walking distance to everything.
“Clean, Comfortable Room”
We were just in town for one night, but we really enjoyed our Stay that the Springhill Suites. The room was a nice size and was very clean. The neighborhood was a little rough, but the hotel had great security and the parking was secure. I'd stay here again in a heartbeat!
“Go back often”
We have stayed in this hotel several times while visiting family in Louisville. It has been consistently good and comfortable. I would recommend it.
“Louisville”
It was a very nice hotel. It was close to all of the things we wanted to do while we were there!
“great time”
staff very friendly and helpful. Room very nice.
Showing 1 - 10 results (of 35) · See more SpringHill Suites Louisville Downtown reviews
132 E Jefferson Street Louisville, 40202 Kentucky
Nearby Points of Interest
The preferred airport for SpringHill Suites Louisville Downtown is Louisville, KY (SDF-Louisville Intl.) - 7.5 km / 4.6 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Downtown Louisville, Kentucky, United States of America: Louisville is best known for hosting the Kentucky Derby each year on the first Saturday of May at Churchill Downs. The West Main District of downtown features Louisville's Museum Row home to such favorites as the Muhammad Ali Center and the Louisville Slugger Museum. The Water Tower, the built in 1856, is listed on the National Register of Historic Places.
132 E Jefferson Street Louisville, 40202 Kentucky
