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Reviews of Hotel El Dorado

3 out of 5
Hotel El Dorado
Av. Gabriel Leyva 525 Norte, Colonia Centro, Los Mochis, SIN

Reviews

8.4

Very good

Rating 10 - Excellent. 134 out of 294 reviews" "
Rating 8 - Good. 96 out of 294 reviews" "
Rating 6 - Okay. 40 out of 294 reviews" "
Rating 4 - Poor. 15 out of 294 reviews" "
Rating 2 - Terrible. 9 out of 294 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Victor

Business traveller
No gym facility opened , elevator was broken and no heat water on the shower …
Stayed 5 nights in Apr 2024

6/10 Okay

Gustavo, Houston

Stayed 2 nights in Feb 2024

10/10 Excellent

Kareem

Stayed 1 night in Jan 2024

10/10 Excellent

Mariana Evelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, personnel was very pleasant and willing to help
Stayed 3 nights in Nov 2023

10/10 Excellent

Maurice

Stayed 1 night in Oct 2023

6/10 Okay

Marilee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Cesar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Friendly staff. Clean and comfortable
Stayed 1 night in Jul 2023

10/10 Excellent

Hector

Stayed 1 night in Jun 2023

10/10 Excellent

jorge

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice Area clean, safe, alot of parking
Stayed 3 nights in May 2023

10/10 Excellent

Rich

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
I really like the cooperation of the office when checking in any dealing with issues.
Stayed 4 nights in Mar 2023

8/10 Good

Brad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, just a bit old.
Stayed 1 night in Mar 2023

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Thomas, Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Leanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The etiquette of the staff was excellent. The food was very good.
Stayed 1 night in Jan 2023

10/10 Excellent

violeta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff friendly, hotel under renovation but really didnt hear anything. Restaurant very popular and goods food
Stayed 2 nights in Dec 2022

10/10 Excellent

Guadalupe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything
Stayed 3 nights in Nov 2022

10/10 Excellent

sheila

Liked: Staff & service, amenities, property conditions & facilities
I like the large windows. I don't like the weak wifi in the room.
Stayed 1 night in Nov 2022

8/10 Good

Paola

Stayed 1 night in Aug 2022

8/10 Good

Juancarlos

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

8/10 Good

Steve

Travelled with partner
Liked: Staff & service, amenities
Our room was “ok “. Have to admit was a lot better last time we were here. Staff were great tho.
Stayed 1 night in Jan 2022

8/10 Good

luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Pool had a sign about no alcoholic beverages or food and guest had all that no reinforcement about the policy also people where smoking on the pool area very disgusting… shower towels very limited only 2!!!! No instructions in how to get towels for the pool either !!!!
Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2021

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately I couldn’t go this time as I was under extreme pressure to get home (Covid19) and had to skip my stop in Los Mochis. But when I go to Los Mochis I always stay here and have had nothing not exceptional service at an excellent hotel.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Room was Nice, area was safe and food at restaurant was great!
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and a good price. Free parking and good prices in the restaurant / room service
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2019

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Ac didn’t work due to control not programmed correctly. Restaurant closes too early. Towels very old
Stayed 4 nights in Oct 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Sep 2019

10/10 Excellent

Annette

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Secure parking is a plus.
It was perfect for us as we were traveling and the car was fully packed. We didnt have to unload the car as there was a guard that patroled the parking lot.
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Travelled with family and small children, Business traveller
Disliked: Cleanliness, amenities
Good location. Could be cleaner. Dislike bathroom.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and accommodating. I will recommend this place
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Stayed 5 nights in Feb 2019

8/10 Good

SanFranciscan

Liked: Staff & service, property conditions & facilities
The restaurant at the hotel was one thing I liked with reasonable prices and fairly good-tasting food. The people were very friendly and would go out of their way to help you.
Stayed 7 nights in Jan 2019

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service
They had a very loud event at the hotel at 6 in the morning I was not made aware of.
Stayed 3 nights in Nov 2018

6/10 Okay

Abel

Hotel not the same as the pictures.
It is not nothing like the pictures that are on the web sit.
Stayed 1 night in Jan 2019

2/10 Terrible

Abel

Disliked: Property conditions & facilities
Not recommended
Room smelled like sewage and also to much humid smell, heater didn’t work
Stayed 3 nights in Dec 2018

8/10 Good

Annette

I chose this hotel as a stop over on our way to Guadalajara. It had very secure parking and was quiet for sleeping. Did not try the pool as we were too tired. The breakfast service started at 7am and we were on the road by 6am. The desk, bell hop and security guards were all courteous, pleasant and helpful. The room itself was adequate with a nice hot shower to help you wake up in am.
Stayed 1 night in Nov 2018
Response from Lic. Dulce Muñoz / General Manager on 27 Nov 2018
Thank you for your comments. It is a pleasure to serve you.

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Final Night of Copper Canyon Trip
Clean and comfortable hotel. Food really good in restaurant and our waiter, Oscar, was really friendly and have us excellent service. Only one small criticism/warning - watch the little step to the right inside the bathroom! Bathroom door opens inwards so you need to step to the right when you open the door to get to the toilet but easy to trip on this step! I did and fell and cracked my head on the shelving outside shower - fortunately I'm ok but could be nasty. Forewarned is forearmed! I would still recommend this hotel and would use again if I return to Los Mochis.
Stayed 1 night in Sep 2018
Response from Dulce Muñoz / Operations and Sales Manager on 18 Sept 2018
Good afternoon. I am very sorry and I am worried about your accident. We are working on this detail so that it does not happen again. We appreciate your comments.

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not What Is Advertised
This hotel is in terrible shape. Towels were stained and old and the room looked nothing like the pictures.
Stayed 2 nights in Jun 2018
Response from Dulce Muñoz on 7 Aug 2018
I apologize, we are working to improve the service. thanks for your comments.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good. Clean safe hotel with secure parking Nice pool
Stayed 1 night in Mar 2018

10/10 Excellent

Loren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
Newly remodeled and comfortable room...front desk service fine and restaurant and staggbery good. Overall very satisfied and reasonable price
Stayed 1 night in Mar 2018

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2017

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, well located, confortable, service good
Clean, good location, good value, service good but not excellent. God food but waiters not very attentive. Overall: A-
Stayed 1 night in Jun 2017