Balcony
Check availability

Reviews of Cabo Surf Hotel & Spa

4 out of 5
Cabo Surf Hotel & Spa
Transpeninsular Highway km 28, San José del Cabo, BCS

Reviews

9.4

Exceptional

Rating 10 - Excellent. 59 out of 77 reviews" "
Rating 8 - Good. 13 out of 77 reviews" "
Rating 6 - Okay. 4 out of 77 reviews" "
Rating 4 - Poor. 1 out of 77 reviews" "
Rating 2 - Terrible. 0 out of 77 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

MAURICIO

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EVERYTHING OK EXCEPT THE LADY AT THE FRONT DESK AT CHECK IN, SHE DID NOT HAVE NICE MANNERS, SHE DID NOT EVEN SAY WELCOME.
Stayed 1 night in Apr 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Would not recommend
I was really disappointed with the front desk and management of the hotel. As a solo female traveler, I was asked repeatedly if I have a boyfriend or husband or with me from front desk staff, and was quite judged like that was a problem. They seem disorganized as a few problems came up and no one passed messages to one another. Definitely worth noting that the wait staff for the restaurant are extremely lovely and kind. Food is insanely overpriced and not that great. Given some interactions with the front desk staff and the management I would not come back. The rooms are nice but not worth the nightly rate.
Stayed 3 nights in Oct 2023
Response from Cabo Surf Hotel on 31 Oct 2023
Thank you for taking the time to share your comments with us, we greatly appreciate and value your feedback.It is saddening that we failed to exceed your expectations for a memorable Cabo Surf Hotel and Spa experience. our My team takes immense pride in going the extra mile for guests, to ensure their every need is catered for and so it is disappointing that you were not pleased with front desk staff. For us, it is disappointing that we missed an opportunity to correct your impression prior to departure. We do hope to have the opportunity to welcome you back to Cabo Surf Hotel and Spa where we feel sure you will find our services much more improved.Sincerely,Juan Carlos QuintanillaFDM

8/10 Good

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s own little private cove with a beautiful beach. My room was awesome and the view was amazing. Food was very good. The surfboard rental could use some better boards. Paddle boards were horrible. I was surprised by that.

10/10 Excellent

JAVIER

Liked: Cleanliness, staff & service, property conditions & facilities
I love Cabo Surf Hotel. My experience was amazing.
Stayed 4 nights in May 2023

6/10 Okay

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice hotel on a beautiful beach. Very clean and well kept. Rooms were beautiful. Only downside is it’s quiet noisy. Major construction going on next door and lots of traffic noise. Waves help drown this out. Also, not really a walkable area.
Stayed 2 nights in Apr 2023

10/10 Excellent

Kathleen S.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Cabo Gem
Fabulous place. Sleep to the sound of the ocean…Lovely spot and a Cabo gem.
Stayed 3 nights in Dec 2022

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding hotel and restaurant.
We enjoyed our 4 night stay immensely. This is a jewel of a place. We had an oceanfront room on the second floor with a good sized balcony. Very well appointed room. The service was great, the people so friendly and helpful. The restaurant is outstanding, with great food and a large staff. It seemed like we had 4 or 5 people waiting on us. Grito and Angel were as good as any I have encountered. We had dinner there a couple of years ago, a referral from a friend who goes to Cabo often. We liked it so much we decided to stay there. We were not disappointed, and will stay there every time. There is a 24 hour, manned security gate, and the hotel and restaurant were spotless. Very nice location also.
Nice, semi-private infinity pool on second floor
Balcony view from our room.
Restaurant
Ocean sunset view.
Stayed 4 nights in Nov 2022

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

8/10 Good

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very quaint and small which we very much liked. We do not like the large resort feel so this works for people who want more privacy. There was lots of construction surrounding this hotel but it was not very loud. Cabo Surf is almost dwarfed by surrounding higher buildings most certainly a sign of the times but also occurring all around Cabo which is unfortunate. Hotel does need some updating especially in the health club which had broken and old machines and the quiet pool area. The front desk staff could be more polite and personable. They were often confused. Diana, our contact, was excellent and the restaurant staff was superb as were the meals at the hotel restaurant. Could also use some pool side service,etc, but I was just as happy to walk to the bar. Hope this hotel can maintain its charm and presence as it’s location is prime. If Cabo becomes the new Cancun, we would not be returning. The town of San Jose Del Cabo has so much beauty and history, it would be such a shame to lose this for those of us who appreciate Mexican culture.
Stayed 4 nights in Nov 2022

8/10 Good

Moshe

Stayed 2 nights in Aug 2022

10/10 Excellent

Jim

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surf
Stayed 5 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous location and very friendly and helpful staff. Could use more vegetarian options on the menu.
Stayed 4 nights in Jul 2021

10/10 Excellent

Jaime

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cutest little place in Cabo
One of my favorite places to stay in Cabo. Great surf. Gorgeous hotel. Friendly staff.
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was amazing. Our room was so clean and organized. The location is perfect. My only criticism is that the dining area and the lounge chairs need updating.
Stayed 4 nights in Jul 2019

10/10 Excellent

KATE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
small not crowded. convient location looked over ocean and could hear the waves
Stayed 4 nights in Jan 2019

10/10 Excellent

paul, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot on the beach for relaxing and surfing. Great room
Stayed 5 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only thing that was a draw back was they didn't accept American Express card
Stayed 4 nights in Oct 2018

10/10 Excellent

Meghan, San Diego CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such an awesome boutique style hotel! My room view was phenomenal and the service was really good. I would stay here again for sure !
Stayed 3 nights in Oct 2018

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018

10/10 Excellent

E, San Diego, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel right on the beach. Our room was perfect and had a balcony that looked out over the gulf. My husband surfed every day, and I enjoyed the pools, hot tubs, and fitness center. The 7 Seas restaurant has a great menu for breakfast (favorite was chicken enchiladas) and dinner (steak and ahi), and a great selection of wine. The hotel is about 10 minutes from San Jose del Cabo, and 30 from Cabo San Lucas. We rented a car, but were advised for future visits to take a taxi or shuttle to the hotel and they would arrange a rental car from the hotel. This is supposed to be easier and cheaper than getting a rental car from the hotel, and we will likely try this on our next visit. Overall, this was a great hotel that comes highly recommended.
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018
Response from Barbara Ruiz on 4 Oct 2018
thank you!

8/10 Good

Verified traveller

Great for surfing, otherwise go elsewhere
The Cabo Surf Hotel is the perfect location for surfing Old Man’s or Zippers. Nice enough but other than that, it’s overpriced. Restaurant is fair at best.
Stayed 6 nights in Aug 2018
Response from Barbara Ruiz - Front Desk Manager on 25 Sept 2018
Thank you for taking time sharing your comments and rewiew, we will be more than happy to have you back at Cabo Surf Hotel & Spa, Kind regards,

10/10 Excellent

jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surf Hotel
We had a relaxin and quiet stay. The surf was great.
Stayed 3 nights in Jul 2018
Response from Barbara Ruiz - Front Desk Manager on 25 Sept 2018
Hello Jackie, Thank you for staying with us, we hope to see you in a near future, Best regards,

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best surf hotel
We just love this understated amazing hotel! The restaurant food is really healthy and beautiful food but the service is the most outstanding part of every meal. This trip we stayed in the updated rooms which were very nice and discovered the second pool and hot tub. My family adores surfing, staying and eating here every time we are in baja.
Stayed 1 night in Jul 2018
Response from Barbara Ruiz - Front Desk Manager on 25 Sept 2018
Hello Gabrielle, Thank you for taking time sharing your experience with us, we’ve been happy to share your lovely remarks to our team who take so much pride in ensuring that all of our guests only receive the very best in service. We hope to see you soon, Kind regards,

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Treat for a surf bumb........
Staff and hotel were as good as you would expect when paying 350 a night in Mexico. Was very expensive but as long as i have the cash, i will be happy to go back there.
Stayed 3 nights in Jul 2018
Response from Barbara Ruiz - Front Desk Manager on 25 Sept 2018
Hello Mark, Thank you very much for your review, we are glad to hear that you had a great time while in Cabo Surf Hotel & Spa. Look forward to welcome you back very soon! Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Expedia did not have ANY information that construction was being done on the property. We could not go to the spa due to the noise and there was nowhere to sit indoors due to construction, to get out of the heat besides the expensive restaurant. Also, the housekeeping room was on the other side of the wall at the head of our bed, so we were woken up every morning around 6am to the maids prepping their day.
Stayed 3 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Hotel on the beach
Great hotel food was really good with great view Get the room with ocean view in secon or third floor Not too crowded,
Stayed 3 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect surf hotel
Amazing food, amazing staff! Waves right out frnot...doesn’t get much better than this.
Stayed 3 nights in Jun 2018

10/10 Excellent

gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small hotel, great setting.
Cabo Surf is a great boutique hotel right on the water with a very nice restaurant . Few things to work on....hard to control water temperature in shower. Also, I love the verandas with swings but you have no privacy from your neighbors, they are right there with you, The staff is very helpful and polite.
Stayed 4 nights in Mar 2018

10/10 Excellent

Couple, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location, great staff, sublime restaurant.
Stayed 2 nights in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous rooms great view some rocks in the water maybe not safe for kids. Went in December so not the warmest but a great place to relax. Have to take a taxi everywhere so a little secluded but good if you like that!!
Stayed 3 nights in Dec 2017

8/10 Good

DUB, PORTLAND OR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beware of the loud loud traffic noises!
Lovely hotel set on a perfect beach! Rooms are good, food is good, and staff is very helpful! Main drawback is the location next to and under to the highway--terrible entrance from the highway if you are driving yourself. Noise can wake you up in the middle of the night with the big trucks hauling along around the curve at hyper-drive speeds! Take the most expensive rooms, as they are a bit more protected from the noise and thunder of the vehicles! Would go back in a moment!
Stayed 3 nights in Nov 2017

8/10 Good

Hunter, Atlanta, GA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Cabo Oasis
Pros: -lovely, super clean rooms. Even our “garden view” room had a view of the ocean from the patio -beautiful salt water pools with fantastic ocean views -solid poolside service -onsite surf shop -outdoor ping pong! -the surf recovery massage at the on-site spa -good restaurant Cons: -the service at the restaurant was a bit inconsistent -great beach for surfers, not very swimmer friendly
Stayed 5 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel above a lovely surfbreak
Incredible hotel, wow, speechless. Pools are fantastic, and the resort sits right above a fun surf wave. The staff was professional, kind and not too bothersome as we were there to relax on our honeymoon. The rooms were lovely and clean. Can't wait to go back...
Stayed 3 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place right in front surfing spot.
great place at Acapulquito beach. Surfing spot right in front of the hotel. Beach view rooms are spacious but lacks a bit of privacy, specially the ones next to the hotels's restaurante, which is also great by the way.
Stayed 2 nights in Jun 2017

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable, staff was great food was good, rooms were great and surfing was good

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing

10/10 Excellent

Pat, Minnesota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
love it!
Great to watch the surfers/close to San Jose/Cute boutique hotel!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
This hotel is located AT a great surf break. Perfect place to surf then walk up into hotel to relax in hot tub, eat, or head back to your room.
Umbrella & chairs are provided on the beach for guests
You can sit in the pool and look for whales or watch the surfers
Ocean can be heard from every room
Beautiful grounds

10/10 Excellent

Nelson, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, restaurant and surf spot.
Loved this hotel. A most amazing view. The internal restaurant, 7 Seas, is amazing. The rooms are big! The beach is only a few steps away. The water is warm and clear and has a very mellow surf break.

10/10 Excellent

pauline, san francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
THE BEST!
THE BEST location ever, great waves, great staff, great room with a view...

10/10 Excellent

Bridget, Laguna Niguel, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a family with special needs child

10/10 Excellent

Shane, Austin, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect family Surf trip
It was perfect! Very friendly people, outstanding location and beach

6/10 Okay

Jacqueline, Hilo Hawaii

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Advice for honeymooners
We were very excited to spend our honeymoon at this hotel . We enjoyed the location of the hotel for surfing. The hotel was clean and nicely decorated. The restaurant had good, fresh food but at slightly inflated prices( I'd highly recommend renting a car and going to town for dinner).I must warn others of the impersonal and disappointing service we received. We were sure to remind them at checkin and also in an email prior to our arrival that were were on our honeymoon. Yet the staff did not even acknowledge our honeymoon until we finally said something about being disappointed about the lack of any special gesture. Once we brought it up they said this wasn't the first time they had forgotten about honeymooners... As if that was a justication for their lack of attention! Then they said they usually send a bottle of wine to the room, but we already had purchased a bottle at the grocery store . So then they offered us a reduced spa treatment but that wasn't much of a gift considering we'd have to spend $160 USD to get our "gift"! Then they comped us two drinks and a dessert on day 4 of our 5 day stay which was ok. To top it all off I was overcharged at check out by $490 usd for my room rate! They're currently refunding my card.sadly, the staff have a long way to come on their hospitality and customer relations.I have never seen such impersonal service in Mexico!

10/10 Excellent

Dana, Red Bluff, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
awesome location
very pleased. Chose this place based on the reviews, I knew nothing about it. I'd go back again, beautiful location and private beach to enjoy.

10/10 Excellent

Trista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place with amazing staff!! Would highly recommend!