Exterior

Reviews of The Peninsula Beverly Hills

5 out of 5
The Peninsula Beverly Hills
9882 South Santa Monica Blvd, Beverly Hills, CA

Reviews

9.6

Exceptional

Rating 10 - Excellent. 435 out of 500 reviews" "
Rating 8 - Good. 36 out of 500 reviews" "
Rating 6 - Okay. 16 out of 500 reviews" "
Rating 4 - Poor. 9 out of 500 reviews" "
Rating 2 - Terrible. 4 out of 500 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

James

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Peninsula Hotel is a world first class hotel! Whenever possible we always stay at the Peninsula Hotel. The staff is fantastic and the very best - amusing aspect is the house car policy. Imagine being driven around Beverly Hills, Hong Kong in a Rolls Royce!
Stayed 2 nights in Feb 2024

10/10 Excellent

Yilan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very thoughtful services
Stayed 3 nights in Mar 2024

10/10 Excellent

Cornelia, Irvine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and elegant hotel, very comfortable rooms, large bathrooms, very attentive staff
Stayed 2 nights in Mar 2024
Response from Hotel Manager on 5 Mar 2024
Dear Cornelia, Thank you for sharing your comments following your most recent experience here with us.We truly always appreciate your feedback and will make sure to share your compliments to our team. We hope to have you back soon!

10/10 Excellent

Dong Jin

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2024

10/10 Excellent

Cornelia, Irvine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with very attentive staff
Stayed 1 night in Feb 2024
Response from Hotel Manager on 13 Feb 2024
Dear Cornelia, Thank you for sharing your comments following your most recent experience here with us. We truly always appreciate your feedback and will make sure to share your compliments to our team. We hope to have you back soon! Regards,Zachary Lapidus

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply the best hotel in LA and possible the country. Private, attentive to detail and delicious food. This is the hotel for people who want amazing service, no loud music and an amazing feel. Beds are super comfortable and the pillows are perfect. My favorite hotel and experience out there.
Stayed 1 night in Jan 2024
Response from Hotel Manager on 13 Feb 2024
Dear Philip, Thank you for sharing your comments following your most recent experience here with us. I am truly happy that The Peninsula Beverly Hills was able to make your stay memorable. We truly always appreciate your feedback and will make sure to share your compliments to our team. We hope to have you back soon! Regards,Zachary Lapidus

10/10 Excellent

othman

Travelled with family and small children
Liked: Cleanliness, staff & service
Ok
Stayed 3 nights in Jan 2024

10/10 Excellent

Philip

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hotel in LA if not the country. The room service is by far the best I have ever had. The service from start to finish is beyond words. I love coming here and can't wait to visit again.
Stayed 1 night in Jan 2024
Response from Hotel Manager on 13 Feb 2024
Dear Philip, Thank you for sharing your comments following your most recent experience here with us. I am truly happy that The Peninsula Beverly Hills was able to make your stay memorable. We truly always appreciate your feedback and will make sure to share your compliments to Room Service and the rest of our team. We hope to have you back soon! Regards,Zachary Lapidus

8/10 Good

Kristin

Stayed 2 nights in Dec 2023

10/10 Excellent

Renata

Liked: Cleanliness, amenities
Stayed 1 night in Dec 2023

10/10 Excellent

DIANDRA

Liked: Cleanliness, staff & service, property conditions & facilities
The Peninsula is an EXCELENT Hotel in every way…
Stayed 1 night in Dec 2023
Response from Hotel Manager on 13 Feb 2024
Dear DIANDRA,Thank you for sharing your comments following your most recent experience here with us.We truly always appreciate your feedback and will make sure to share your compliments to our team. We hope to have you back soon! Regards,Zachary Lapidus

10/10 Excellent

Haixia

Stayed 5 nights in Dec 2023

10/10 Excellent

Yakov

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exslent
Amezin
Stayed 1 night in Dec 2023

10/10 Excellent

Cornelia, Irvine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and well managed hotel, beautiful setting, great dining options and very friendly and attentive staff. The rooms are large and very comfortable with a large bathroom
Stayed 2 nights in Dec 2023

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone and everything was perfect.
Stayed 3 nights in Nov 2023

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccable service. Beautiful facility. Amazing facilities/benefits. Worth the price
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Tranquil and quiet hotel right when you walk in. Great place to relax after a busy and bustling day in Beverly Hills and West LA. Friendly courteous staff!
Stayed 1 night in Oct 2023

10/10 Excellent

Mazin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best in Beverly Hills
Stayed 6 nights in Oct 2023

10/10 Excellent

Mazin

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you as usual
Stayed 8 nights in Oct 2023

10/10 Excellent

Katelin

Stayed 1 night in Oct 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like coming home...
Always wonderful to be back at the Peninsula; like coming back to family. Wonder facility and staff. Love the bar.
Stayed 2 nights in Sep 2023

10/10 Excellent

wenjie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
luxury hotel, perfect service
Stayed 2 nights in Aug 2023

10/10 Excellent

Kenneth J Driscoll

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always an amazing experience at the Peninsula. No one comes close to their service and how they take care of their guestd.
Stayed 3 nights in Aug 2023

8/10 Good

Amu

Stayed 2 nights in Aug 2023

10/10 Excellent

Angus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff
Stayed 1 night in Aug 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2023

10/10 Excellent

Amanda

Stayed 1 night in Jul 2023

10/10 Excellent

Mohamed

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I can give 3 reasons why I will stay again, staff, staff and staff!
Stayed 5 nights in Jul 2023

10/10 Excellent

dmitry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel in LA
Stayed 1 night in Jul 2023

10/10 Excellent

Katrina

Stayed 1 night in Jun 2023

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone on staff friendly and helpful
Stayed 4 nights in Jun 2023

10/10 Excellent

Jainy, Palo Alto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Cornelia, Irvine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and elegant hotel in a garden setting in Beverly Hills. Comfortable and spacious rooms, very attentive staff, in particular excellent Concierge desk
Stayed 2 nights in May 2023

10/10 Excellent

Martina, Boynton Beach

Stayed 10 nights in Apr 2023

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are amazing - everyone!
Stayed 1 night in Apr 2023

10/10 Excellent

Aaron W

Stayed 2 nights in Mar 2023

10/10 Excellent

SABLE, KERMAN

Stayed 1 night in Apr 2023

10/10 Excellent

RICARDO BARROSO

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service as usual
Stayed 3 nights in Mar 2023

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favourite hotel chain in the world and Beverly Hills is one of their best. Love it
Stayed 4 nights in Mar 2023

10/10 Excellent

Marissa

Stayed 1 night in Mar 2023

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Cynthia

Stayed 1 night in Mar 2023

10/10 Excellent

Diane Y.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, White glove service with sincerity; spacious rooms with very tasteful decor; the staff goes the extra mile.
Stayed 1 night in Mar 2023

10/10 Excellent

Cornelia, Irvine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elegant hotel in Beverly Hills, very friendly and attentive staff, beautiful rooms with large bathrooms
Stayed 2 nights in Feb 2023

4/10 Poor

TIANYIN

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We booked a spa and got confirmation. They secretly changed it to a different service we didn't book. We called them out. Then they told us that the service isn't available any more.
Stayed 2 nights in Jan 2023

10/10 Excellent

Brian

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like one other review said I would rate this 6 stars. My nicest stay ever. From the anytime check in and check out, the wonderful fruit basket and complimentary deserts, monogrammed pillow cases, and over the top service from everyone. Complimentary transportation and they even allowed use of the Rolls Royce. My families most memorable stay ever! Thank You!!