Starting with the Valet parking on the first day and arriving at an impeccably appointed room and spending Tuesday through Sunday, every detail, breakfast, was very well done.
The Front Office Manager, David Hall, who seemed to be on duty 24/7 was as efficient as he was gracious about any and all requests.
My room was very clean, very nicely appointed. The bathroom was always spotlessly cleaned.
My WiFi worked well too.
Thank you for making our stay feel like a very special time.
We went on vacation. I was looking for a hotel with an indoor pool. This hotel has a lot of character. Yes it's old but very well preserved and cared for. This hotel does NOT smell old. It looked awesome. You will marvel at the ceilings, walls and doors. I went back in time where the movie stars went to the Oscars. Loved it. Location was excellent, close to beaches and close to touristy activities
We love staying on the Queen Mary, and typically do at least once or twice a year. This year we have stayed a few times due to their Poseidon Pride party, and most recently Dark Harbor. Planning on another trip next month or December for Chill. Very cool to stay on an old ocean liner, you can just imagine her in her glory. Staff has always been excellent, this time was no different. Resort fee is a little high. How many people use a land line anymore, I don't even have a home phone. And no pool. And you have to pay for parking. So not really sure what the resort fee is for except to nickel and dime. Parking should be reduced for hotel guests. Dark Harbor was again excellent. Best Halloween even I have ever been to. Only issue is that after paying $306 for VIP passes, they closed the VIP lounge and we lost out on our last drink. Would have been nice to been informed what time it closed.
Great value for the money. Staff was extremely friendly and accommodating. Room was ready when I got there and was very clean, nicely appointed, and very comfortable. Would not hesitate recommending this hotel.
Amazing Hotel, obviously on the pricier side but worth every penny. We stayed here as a one night treat at the end of our holiday and are now trying to figure out how we could afford to go back and stay there for a week! Make sure you stay in one of the bungalows. Could not fault one thing.
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