Exterior

Reviews of Hilton Garden Inn Los Angeles/Hollywood

3 out of 5
Hilton Garden Inn Los Angeles/Hollywood
2005 N Highland Avenue, Los Angeles, CA

Reviews

7.8

Good

Rating 10 - Excellent. 440 out of 1004 reviews" "
Rating 8 - Good. 253 out of 1004 reviews" "
Rating 6 - Okay. 131 out of 1004 reviews" "
Rating 4 - Poor. 81 out of 1004 reviews" "
Rating 2 - Terrible. 99 out of 1004 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rosemary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I didn't like is I had to pay for valet when they didn't even move my car from when I initially parked it.
Stayed 1 night in Apr 2024
Response from Customer Service on 15 Apr 2024
Rosemary, we're delighted you chose to stay at Hilton Garden Inn Los Angeles/Hollywood. It's regrettable to hear your concerns about the valet service, rest assured, it is our intention to provide top-notch services that cater to our guest's needs. We hope to offer a more seamless experience on your next visit.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

6/10 Okay

Homayoon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Customer Service on 13 Apr 2024
We appreciate you leaving your feedback with us, Homayoon.While we're glad you enjoyed your stay, we regret that your visit was anything less than ideal. We look forward to sharing a more enjoyable experience with you soon.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

10/10 Excellent

Dianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Customer Service on 11 Apr 2024
Dianna, it's wonderful to see your 5-star rating for Hilton Garden Inn Los Angeles/Hollywood. We're grateful for your high scoring of your visit and look forward to welcoming you back in the future!From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Customer Service on 6 Apr 2024
Thanks for the outstanding rating, Maria!We're delighted your time at Hilton Garden Inn Los Angeles/ Hollywood was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

4/10 Poor

Manoj

Very small
Stayed 4 nights in Mar 2024
Response from Customer Service on 1 Apr 2024
Manoj, we understand that you found the size of the accommodation not to your liking. Although some guests see our compact spaces as efficient and cozy, we do realize that it won't appeal to everyone. You might find our larger suites more comfortable for your needs in the future. Thank you for leaving us your feedback.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good. Only bad part is the $45 valet parking nightly
Stayed 2 nights in Mar 2024
Response from Customer Service on 26 Mar 2024
Kayla, it's wonderful to hear that your stay at Hilton Garden Inn Los Angeles/ Hollywood was very good. We understand parking in highly visited areas can often be a challenge. We seek to provide the most secure and efficient option possible for our guests. Your understanding is greatly appreciated. Looking forward to welcoming you back.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

6/10 Okay

Theresa

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Nice pool deck area with comfortable seating. Housekeeping banged on the door at 8:15am though checkout isn't until 11am. That is not pleasant as a sleeping guest. Other staff, such as front desk and parking helpers, were very friendly. This is a no-frills hotel but fine for overnight. The wifi works!
Stayed 1 night in Mar 2024
Response from Customer Service on 25 Mar 2024
Theresa, thank you for sharing your comments. It's wonderful to hear that you appreciated our pool deck area and found our team members at the front desk and parking to be very welcoming.We regret to hear about your experience with an early housekeeping visit. We're always striving to ensure a relaxing stay, and your feedback helps us improve.As for our amenities, while we aim to provide all essential services without unnecessary bells and whistles, we hope you found everything you needed, including our reliable wifi. Thank you again, and we hope to have another opportunity to serve you.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

4/10 Poor

Avery

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Service on 25 Mar 2024
Avery, it seems like your stay did not meet your expectations. We sincerely apologize for any inconvenience you may have experienced. Your feedback is invaluable, and we'd love the opportunity to further understand where we went wrong. Your next visit can be an improved one.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

10/10 Excellent

Larry

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valet is the only parking option, this may sound like a way for the hotel to make more money, but the convenience of always having a parking spot is worth the cost
Stayed 2 nights in Mar 2024
Response from Customer Service on 24 Mar 2024
Larry, it's great to understand that you appreciated the convenience of the valet system at Hilton Garden Inn Los Angeles/ Hollywood. This service is indeed designed with guest satisfaction in mind. We look forward to welcoming you back on your next visit to Hollywood.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

10/10 Excellent

Lori, Las Vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, big bathroom, lots of room in the room itself. Very clean.. all employees I dealt with from front desk, housekeeping, to valet were very helpful. The housekeeper even made sure to tell me I should get my umbrella out of i had one, because it was raining. Very nice!
Stayed 1 night in Mar 2024
Response from Customer Service on 24 Mar 2024
Lori, thank you for choosing the Hilton Garden Inn Los Angeles/Hollywood during your recent visit. We're thrilled you appreciated our ample space and cleanliness. It's also encouraging to learn how helpful our team members were to you - they'll definitely appreciate your kind words. Just like them, we look forward to being your host whenever your travels bring you back this way.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

8/10 Good

Jeniffer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Service on 24 Mar 2024
Jennifer, it's great to see you enjoyed your stay at Hilton Garden Inn Los Angeles/Hollywood. We wholeheartedly appreciate your support and are looking forward to welcoming you back on your next visit.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

8/10 Good

Chris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel could have been better maintained. Hallways were dirty. Overall not a bad stay
Stayed 1 night in Mar 2024
Response from Customer Service on 14 Mar 2024
Chris, thank you for your feedback. It's great to learn that your overall experience at Hilton Garden Inn Los Angeles/ Hollywood was satisfactory. As for the cleanliness, we consider it one of our utmost priorities and will certainly look into your concerns to ensure we are meeting our high standards. We look forward to welcoming you back in the future.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

8/10 Good

sally

Travelled with family
Liked: Amenities
It was great
Stayed 1 night in Mar 2024
Response from Customer Service on 17 Mar 2024
Sally, it's wonderful to hear that your stay at the Hilton Garden Inn Los Angeles/Hollywood was enjoyable. We truly appreciate your positive feedback and look forward to welcoming you back in the future.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

10/10 Excellent

Cerena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very easy and staff was very friendly
Stayed 3 nights in Mar 2024
Response from Customer Service on 8 Mar 2024
Cerena, it's delightful to hear about your positive experience at the Hilton Garden Inn Los Angeles/Hollywood. Your remarks about the easy process and friendly team are greatly appreciated. We hope to provide you with more memorable moments during your next stay with us.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

10/10 Excellent

Genesiz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in staff and Valet were very nice and considerate.
Stayed 1 night in Mar 2024
Response from Customer Service on 5 Mar 2024
Genesiz, it's wonderful to know you found the team members at Hilton Garden Inn Los Angeles/Hollywood, including those at the front desk and our valet service, to be kind and thoughtful. Your acknowledgment of their effort and dedication is much appreciated. We hope to welcome you back soon for another comfortable and enjoyable stay.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

10/10 Excellent

James

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything, but especially the condition of the room, the quietness, and the courteous, helpful and friendly staff. The latter were incredible, starting with Aurora in parking who was outstanding in getting things going off the top. Our hats off to her.
Stayed 2 nights in Jan 2024
Response from Customer Service on 3 Feb 2024
James, it's wonderful that you enjoyed your stay at Hilton Garden Inn Los Angeles/ Hollywood. We're thrilled to hear that our well-kept rooms and tranquil surroundings aided in making your experience enjoyable. Our team members, including Aurora, will be pleased to know their efforts were appreciated. We hope to see you again soon for another outstanding experience.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

10/10 Excellent

Ellie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was extra nice and very helpful
Stayed 2 nights in Jan 2024
Response from Customer Service on 30 Jan 2024
Ellie, we're thrilled to hear your positive feedback about Hilton Garden Inn Los Angeles/Hollywood. Our team members are dedicated to providing a warm and helpful service to all our guests. We're glad we could make your stay special and look forward to seeing you soon.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

8/10 Good

Jorge

Stayed 2 nights in Jan 2024
Response from Customer Service on 22 Jan 2024
Thanks for the 4/5 rating, Jorge!We're happy you had such a lovely stay at Hilton Garden Inn Los Angeles/ Hollywood! We look forward to hosting you again soon for an even more wonderful experience. Thank you again for sharing your rating with us.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

8/10 Good

Kyle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Customer Service on 19 Jan 2024
Kyle, it's great to know you had an agreeable stay at the Hilton Garden Inn Los Angeles/ Hollywood. We're looking forward to the opportunity to welcome you back on your next visit to Hollywood.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

10/10 Excellent

Mike

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Customer Service on 14 Jan 2024
Thanks, Mike! It's outstanding your time at Hilton Garden Inn Los Angeles/ Hollywood was fantastic. We can't wait until your next visit!From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and poo, friendly & helpful staff
My wife and I stayed here for our first visit to LA and loved it. The hotel was conveniently located to a lot of sights in Hollywood, the staff was very friendly and helpful, and the rooms were clean and cozy. The outdoor heated pool and hot tub were fantastic and very relaxing. The hotel was quiet, and it was a very relaxing stay. I would HIGHLY recommend it.
Stayed 4 nights in Dec 2023
Response from Customer Service on 1 Jan 2024
Paul, we're thrilled to hear how much you enjoyed your stay at Hilton Garden Inn Los Angeles/ Hollywood. It's wonderful that our prime location and friendly team members contributed to a positive experience for you and your wife. We're also delighted that you found comfort in our clean rooms and outdoor amenities. Your high recommendation is greatly appreciated, and we look forward to welcoming you back on your next visit to Los Angeles.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

10/10 Excellent

Lory Jane

Stayed 1 night in Dec 2023
Response from Customer Service on 29 Dec 2023
Thanks for the perfect rating, Lory!We're pleased to hear that you have fully enjoyed your stay at Hilton Garden Inn Los Angeles/ Hollywood, as we strive to create a full service experience for our guests. We can't wait to see you again soon!From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Customer Service on 27 Dec 2023
Thank you for sharing your perfect rating with us, Gustavo!It's wonderful to see how much you appreciated your time at Hilton Garden Inn Los Angeles/ Hollywood! We want everyone to feel right at home at Hilton Garden Inn Los Angeles/ Hollywood. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

8/10 Good

David, Victorville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a standard-sized room with a king-sized bed. Nice shower and bathroom. Comfortable but small compared to what we normally get. There is only one chair and no table of any kind. Towels are nice, and wifi is 24 Mbps if you pay the extra $5. I have no idea what the normal speed is. NO PARKING unless you are willing to shell out $45 for valet. I have no idea where you park otherwise. Free breakfast was good, but out of coffee and no ketchup for the cubed potatoes. There was only one person on staff to do everything, including bus the table. Poor guy.
Stayed 1 night in Dec 2023
Response from Customer Service on 24 Dec 2023
David, thank you for sharing your impressions of your stay. We're glad our room amenities and breakfast left a positive impression on you. However, we regret any inconvenience faced due to the room size and parking arrangements. Your observations have been noted for improvements. Our team members give their all to provide a good service, we appreciate your understanding on busy periods. We hope on your next visit, you experience only the best we have to offer at Hilton Garden Inn Los Angeles/ Hollywood.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

8/10 Good

Maureen

Make the breakfast a little cheaper
Stayed 2 nights in Dec 2023
Response from Customer Service on 25 Dec 2023
Maureen, thank you for taking the time to share your thoughts. It's delightful to know that you enjoyed your stay at Hilton Garden Inn Los Angeles/ Hollywood. Your suggestion regarding breakfast pricing is appreciated and will be forwarded to the relevant department for consideration. We're eager to welcome you back soon for another pleasant stay.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

8/10 Good

Theodore

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Customer Service on 24 Dec 2023
Thank you for sharing your thoughts with us, Theodore!It's great to see we provided you with such great hospitality. We're hoping we'll be seeing you again during your next visit to Hilton Garden Inn Los Angeles/ Hollywood. Thank you and have a lovely day!From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

10/10 Excellent

Maria

Stayed 2 nights in Dec 2023
Response from Customer Service on 22 Dec 2023
Maria, thank you for your five-star rating of Hilton Garden Inn Los Angeles/Hollywood. It's wonderful to hear that your stay was satisfactory. We're glad to know we could meet your hospitality needs and we look forward to welcoming you on your next trip to Hollywood.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

8/10 Good

Irenecris

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Customer Service on 19 Dec 2023
Thank you for the 4/5 rating, Irene!We are excited to see that you had an enjoyable experience at Hilton Garden Inn Los Angeles/ Hollywood. We're so glad that you felt comfortably accommodated during your visit. We'd love to host you again for an even more enjoyable stay!From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

10/10 Excellent

Albert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Customer Service on 19 Dec 2023
Albert, thank you for your high score. We're thrilled to know that Hilton Garden Inn Los Angeles/Hollywood met your expectations in providing an exceptional stay. We remain at your service and look forward to welcoming you back in the near future.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

6/10 Okay

Evelyn

Travelled with family
Liked: Room comfort
Close to Hollywood Bowl and clean!
Great place to stay if youre going to the Hollywood Bowl or want to be a short drive away from Universal Studios. Clean! There's outside construction happening right now but dont let it fool you...the place is clean. The elevator needs some upgrading but the rooms were a clean and comfortable stay.
Stayed 1 night in Oct 2023
Response from Customer Service on 16 Dec 2023
Evelyn, thank you for choosing our hotel during your recent visit to the Hollywood Bowl and Universal Studios. It's delightful to know that you found your room clean and cozy. We are aware of the exterior work in progress and appreciate your understanding. As for the elevators, we're consistently looking for ways to improve. We hope to welcome you again soon for another comfortable stay.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

10/10 Excellent

Julianna

Liked: Cleanliness, staff & service, property conditions & facilities
Easy walk to the Hollywood Bowl. The parking lot was blocked off when we got there, which was very frustrating since there is literally nowhere else to stop your car, but the manager was super nice and waived our parking fees for our stay. Very nice, clean place to stay!
Stayed 1 night in Oct 2023
Response from Customer Service on 11 Dec 2023
Julianna, it is wonderful to read about your experience at Hilton Garden Inn Los Angeles/Hollywood. We are thrilled you found our location convenient for your visit to the Hollywood Bowl. It's unfortunate that you had some initial complications with parking, but we're glad that our manager was able to assist and alleviate the issue promptly. It's also lovely to know that the cleanliness of our property met your expectations. We appreciate you choosing us for your stay and look forward to hosting you again.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

4/10 Poor

Juanita

Stayed 1 night in Dec 2023
Response from Customer Service on 30 Dec 2023
We appreciate the feedback, Juanita.We're disappointed your time with us was less than ideal. We do hope you give us another opportunity to share a more positive experience with you soon.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

2/10 Terrible

Dushantha

Stayed 5 nights in Nov 2023
Response from Customer Service on 5 Dec 2023
Dushantha, it appears you left a score without any commentary. We'd greatly appreciate any details about your stay that didn't meet your expectations. Understanding your experience is valuable to us as it assists in making improvements to our service where needed. We hope you'll reach out and provide further feedback.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Customer Service on 5 Dec 2023
Sylvia, it's terrific to see your positive rating for the Hilton Garden Inn Los Angeles/Hollywood. Our team strives to provide the very best service and we're glad to see that has been reflected during your recent stay. We appreciate your feedback and look forward to welcoming you back in the near future.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

10/10 Excellent

Mario

Stayed 1 night in Nov 2023
Response from Customer Service on 17 Dec 2023
Mario, thank you for leaving us a 5 out of 5 rating! We look forward to seeing you again soon so we can share another exceptional experience with you at Hilton Garden Inn Los Angeles/ Hollywood!From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

8/10 Good

Alessandra

Travelled with group
Liked: Cleanliness, staff & service
Great stay, great spot to be in with shops and stores super close
Stayed 3 nights in Nov 2023
Response from Customer Service on 24 Nov 2023
Alessandra, it's delightful to hear you had an enjoyable stay at Hilton Garden Inn Los Angeles/Hollywood. We're glad to know you appreciated our superb location, within reach of various shops and stores. We hope to welcome you back soon for another excellent experience.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

4/10 Poor

Brent

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Customer Service on 16 Nov 2023
Brent, we regret to see that your stay with us did not meet expectations. We are always on the lookout for areas of improvement. We appreciate your feedback and hope we can have another opportunity to better serve you in the future.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and accommodating. The parking was pricy though.
Stayed 4 nights in Nov 2023
Response from Customer Service on 13 Nov 2023
Julie, it's wonderful to hear that our team members were friendly and accommodating. We understand your remarks about the parking and take note of future considerations. At Hilton Garden Inn Los Angeles/Hollywood, we're always focusing on making your stay better. We hope to see you again soon.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

8/10 Good

Clifford

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023
Response from Customer Service on 13 Nov 2023
Clifford, thank you for staying with us at the Hilton Garden Inn Los Angeles/ Hollywood and taking the time to provide a rating. It's great to see that you had a pleasant experience. We hope to have the opportunity of welcoming you back in the future.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

10/10 Excellent

Jeffrey

Travelled with family
Great stay for Holiday Bowl concerts
Nice clean modern rooms with very powerful air conditioning. Friendly staff. Perfectly close to the Hollywood Bowl.
Stayed 2 nights in Nov 2023
Response from Customer Service on 9 Nov 2023
Jeffrey, it's great to hear that you found Hilton Garden Inn Los Angeles/Hollywood modern, clean, and conveniently located. We're delighted that our colleagues were able to add to your positive experience and that you appreciated the efficient air conditioning in your room. We look forward to welcoming you back for another enjoyable stay.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

10/10 Excellent

Ruben

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Customer Service on 5 Nov 2023
Thank you for sharing, Ruben!At Hilton Garden Inn Los Angeles/ Hollywood, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here several times times now. The staff is very accommodating. Early check-in was no problem. My most recent stay was aways from the venue where i was attending a concert. I would rather stay here, knowing that I will be taken care of, than risk staying elswhere.
Stayed 1 night in Oct 2023
Response from Customer Service on 30 Oct 2023
Kevin, it's delightful to hear you've continuously enjoyed your stays at the Hilton Garden Inn Los Angeles/Hollywood. It's our goal to ensure your comfort and ease, from early check-in to proximity to nearby attractions. We're thrilled to be your preferred choice and appreciate your trust in our team members to take care of you. Thank you for sharing your experiences, we're looking forward to welcoming you back.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks for let us check in at 11:30am
Stayed 1 night in Oct 2023
Response from Customer Service on 30 Oct 2023
Thank you for the perfect rating, Maria!We are very pleased to hear that you had a wonderful stay at Hilton Garden Inn Los Angeles/ Hollywood. Providing satisfying and comfortable stays is always what we strive for. We'd love to have you back again soon!Thanks again for the feedback!From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

6/10 Okay

Angelica

They only have valet parking for $45 a night, to high for a hotel if you are already paying $300 for the night… also the beds are small and not comfortable at all and the pillows are super soft, won’t be staying at a Hilton any time soon…
Stayed 3 nights in Oct 2023
Response from Customer Service on 23 Oct 2023
Angelica, it's unfortunate to hear your recent stay didn't meet your expectations. We take note of your concerns regarding the valet parking rate, and we strive to provide value in all aspects of our service. We're sorry to hear you didn't find the beds satisfactory and experienced discomfort with our plush pillows. Your comfort is one of our primary aims, and your feedback helps us work on those areas. We hope you may reconsider opting for a future stay so we can show you the quality experience we're often commended for.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

8/10 Good

Yisroel

Stayed 2 nights in Oct 2023
Response from Customer Service on 24 Oct 2023
Yisroel, thank you for choosing the Hilton Garden Inn Los Angeles/Hollywood during your recent visit. We're glad to have served you and we look forward to welcoming you back for another satisfying stay.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Customer Service on 18 Oct 2023
Thank you for taking the time to leave us a 4/5 rating, Mike!We're thrilled to know we've left you with a wonderful impression. We're looking forward to hosting you again so we can share an even better experience with you at Hilton Garden Inn Los Angeles/ Hollywood.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

10/10 Excellent

Fred, Hollywood

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
clean updated property, good value, excellent location
Stayed 1 night in Oct 2023
Response from Customer Service on 17 Oct 2023
Fred, thank you kindly for sharing your experience. It's wonderful to hear that you found the Hilton Garden Inn Los Angeles/Hollywood to be a clean and updated space. Our team members consistently work hard to deliver good value and we're thrilled that our prime location added to the excellence of your stay. We hope to welcome you back in the near future for another exceptional experience.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

10/10 Excellent

Amber

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Great location! Walkable to Hollywood Bowl and Blvd.
Stayed 2 nights in Oct 2023
Response from Customer Service on 16 Oct 2023
Amber, thank you for sharing your positive feedback. We're thrilled to know that Hilton Garden Inn Los Angeles/Hollywood's prime location contributed to your enjoyable stay. Our guests love being close to the Hollywood Bowl and Boulevard. We hope to welcome you back soon.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

10/10 Excellent

Shama

overall satisfied
Stayed 2 nights in Oct 2023
Response from Customer Service on 15 Oct 2023
Thank you for the great rating, Shama!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Hilton Garden Inn Los Angeles/ Hollywood! We hope you plan on staying with us again soon!We're looking forward to your next visit!From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

10/10 Excellent

Marianna Shirley Karley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 4 nights in Sep 2023
Response from Customer Service on 7 Oct 2023
Marianna, it's wonderful to hear you thought the Hilton Garden Inn Los Angeles/Hollywood was a nice place. We sincerely appreciate your sentiment and look forward to having the opportunity to serve you again in the future.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel