Exterior

Reviews of Days Inn by Wyndham Castaic Six Flags Magic Mountain

2 out of 5

Reviews

6.2
Rating 10 - Excellent. 174 out of 1005 reviews" "
Rating 8 - Good. 234 out of 1005 reviews" "
Rating 6 - Okay. 219 out of 1005 reviews" "
Rating 4 - Poor. 181 out of 1005 reviews" "
Rating 2 - Terrible. 197 out of 1005 reviews" "

6.4/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Scott

Travelled with family, Travelled with family and small children
It was a perfectly suitable, cheap place to stay for a day at MM, room was basic but clean. The biggest downsides was the bathtub doesn’t hold water, and the breakfast was only waffles or junk cereal, thankfully there’s a grocery store close by and a fridge in the room.
Stayed 2 nights in Feb 2024
Response from Manager on 19 Mar 2024
Hello Scott,We appreciate your feedback and are glad to hear you found the room clean. Guest reviews help us make improvements for future stays. Should you have any concerns during your next visit, please feel free to reach out to our management team directly. Thank you for choosing to stay with us.

4/10 Poor

Natalie

Liked: Cleanliness
Stayed 3 nights in Mar 2024
Response from Manager on 22 Mar 2024
Hello Natalie,We're sorry to hear that your experience did not meet expectations. Please feel free to contact us directly to discuss any concerns you may have had. We value your feedback and hope to make your next stay more enjoyable.

10/10 Excellent

Rosalie

Travelled with family and small children
Liked: Amenities
His property was easy access to six flags where we went for my son's birthday. It was right uo the street. The property was clean and room had a microwave to warm my youngest sons btls. Not to mention the pool area was clean, but too cold to go swimming.I was bumbed the room had no iron in it but I may of been able to get one at front desk I did not ask. They area around the hotel was ok, they did have some shaddy people handing around the first night, but after that it was quite peacful. I would dedinatly stay here again.
Stayed 2 nights in Mar 2024
Response from Manager on 16 Mar 2024
Hello Rosalie, We're glad you found our hotel conveniently located for your son's birthday celebration at Six Flags. It's great to hear you enjoyed the cleanliness and amenities like the microwave in your room. We appreciate your feedback on the pool temperature and will review it. Please don't hesitate to inquire about any additional items needed during your stay next time. Thank you for considering staying with us again; we look forward to welcoming you back.

8/10 Good

Jason

Stayed 1 night in Mar 2024
Response from Manager on 14 Mar 2024
Hello Jason, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

2/10 Terrible

Shannon

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was friendly but when I complained about people screaming all night they said there is nothing they can do. It’s was rundown and the spa was broken
Stayed 2 nights in Mar 2024
Response from Manager on 14 Mar 2024
Hello Shannon, We regret to hear about your experience and appreciate your feedback. Guest comfort is our priority, and we apologize for any inconvenience caused. Your concerns will be shared with our team for future improvements. We hope you will consider giving us another chance in the future to exceed your expectations.

2/10 Terrible

Charles

I booked by mistake as I had decided to move further down the highway. I booked at another Days Inn after I realized I was at the wrong one. Called immediately and was refused a refund. Bad business.
Stayed 1 night in Feb 2024
Response from Manager on 22 Feb 2024
Hello Charles, We regret to hear about your experience. For any reservation changes or cancellation requests, we recommend reaching out to the hotel directly for assistance. We appreciate your feedback and apologize for any inconvenience this may have caused.

6/10 Okay

Derek

Stayed 1 night in Feb 2024
Response from Manager on 22 Mar 2024
Hello Derek, We appreciate you choosing our hotel for your stay. Should you have any further feedback to share, please don't hesitate to reach out to us. We hope to welcome you back in the future for an even better experience.

6/10 Okay

Noremi

Liked: Cleanliness, staff & service, property conditions & facilities
Only I don’t like was the breakfast. Even that is a continental they no have nothing at all. Only caffe and waffle that’s all
Stayed 5 nights in Feb 2024
Response from Manager on 15 Feb 2024
Hello Noremi, Thank you for your feedback on the breakfast. We apologize if it did not meet your expectations. Your comments will be shared with our team for future improvements.

10/10 Excellent

Lena, Ferndale

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a cheap hotel this was a very enjoyable stay pleasant, staff and area.
Stayed 1 night in Feb 2024
Response from Manager on 13 Feb 2024
Hello Lena,We are delighted to hear that you had an enjoyable stay at our hotel. Our staff takes pride in providing exceptional service to all our guests. We are also glad that you found the surrounding area to be pleasant. We appreciate your feedback and look forward to welcoming you back in the future.

10/10 Excellent

Samuel

Travelled with partner
Old property. Cordial staff. Quick efficient check in. Clean room. Ok for a one night travel stop on a long drive. I’m a Wyndham “time share” property owner and I’m not clear on why this hotel is called Days Inn “By Wyndham”. Its appearance Is Aged and not the Wyndham I’m accustomed.
Stayed 1 night in Feb 2024
Response from Manager on 9 Feb 2024
Hello Samuel,Thank you for taking the time to share your feedback about your recent stay with us. We appreciate your kind words about our cordial staff, efficient check-in, and clean rooms. While we strive to provide a comfortable experience for our guests, we understand that the appearance of our hotel may not meet your expectations. We apologize for any confusion regarding the name, and we will make sure to relay your thoughts to the appropriate team. We hope to have the opportunity to welcome you again on a future visit.

10/10 Excellent

Travis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great choice and only 15m to the park.
Stayed 1 night in Feb 2024
Response from Manager on 9 Feb 2024
Hello Travis,We're thrilled to hear that you found our hotel to be a great choice and enjoyed its proximity to the park! We aim to provide a convenient and enjoyable experience for all our guests. Thank you for your positive feedback!

10/10 Excellent

Meadow

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AC worked well the place was clean the continental breakfast was wonderful and the pillows were not comfy very lumpy
Stayed 1 night in Feb 2024
Response from Manager on 6 Feb 2024
Hello Meadow,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our AC efficient, the place clean, and enjoyed our wonderful continental breakfast. We appreciate your comment about the pillows and apologize for any discomfort caused. We have noted your feedback and will review it with our team for improvements. It was a pleasure having you as our guest, and we hope to welcome you back in the future for an even better experience.

8/10 Good

Brenda

Stayed 1 night in Jan 2024
Response from Manager on 22 Mar 2024
Hello Brenda, We appreciate you choosing our hotel for your stay. If you have any further feedback, please feel free to contact us so we can address any concerns. We hope to welcome you back soon for an even more enjoyable experience.

2/10 Terrible

Tyler

Stayed 3 nights in Jan 2024
Response from Manager on 14 Feb 2024
Hello Tyler, We're sorry to hear that your recent experience at our hotel did not meet your expectations. We value your feedback and would appreciate it if you could reach out to us directly with any specific details about your stay. We are always looking for ways to improve and would like the opportunity to address any issues you encountered.

10/10 Excellent

Jocelyn

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Stay. Breakfast was good. Front desk people are nice.
Stayed 2 nights in Jan 2024
Response from Manager on 25 Jan 2024
Hello Jocelyn,Thank you for your feedback! We are delighted to hear that you had a nice stay at our hotel and enjoyed the breakfast. We pride ourselves on our friendly front desk staff and are pleased that they provided excellent service. We hope to welcome you back in the future for another enjoyable stay.

10/10 Excellent

Leticia Briano and Steven Anthony

Liked: Cleanliness
Stayed 2 nights in Jan 2024
Response from Manager on 23 Jan 2024
Hello Leticia Briano and Steven Anthony,Thank you for choosing our hotel for your recent stay. We are delighted to hear that you had a wonderful experience with us. If you have any further feedback or if there is anything else we can assist you with, please don't hesitate to reach out to us. We look forward to welcoming you back in the future.

10/10 Excellent

Olivia

Response from Manager on 20 Jan 2024
Hello Olivia,We are delighted to hear that you had a wonderful experience during your stay at our hotel. We strive to provide exceptional service to all our guests, and it is rewarding to know that we met your expectations. If you have any further feedback or suggestions, we would love to hear from you. We hope to welcome you back in the near future for another exceptional stay.

2/10 Terrible

Jose Fernando, San Jose

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow, this place is very scary and dirty! Definitely NOT recommended. Had to leave after one night despite the 3 night reservation. Lucked out with checking into Comfort Inn at Burbank which is much much better!
Stayed 3 nights in Dec 2023
Response from Manager on 10 Jan 2024
Hello Jose Fernando, We're sorry to hear about your experience during your stay. We strive to provide a clean and comfortable environment for all our guests. We appreciate your feedback and will take it into consideration to improve our services. We hope you'll give us another chance in the future to exceed your expectations.

10/10 Excellent

Jose

Stayed 1 night in Dec 2023
Response from Manager on 10 Jan 2024
Hello Jose,We are thrilled to hear that you had a wonderful experience during your stay with us! We truly appreciate your kind words and are glad that our hotel met your expectations. We look forward to welcoming you back soon!

10/10 Excellent

Jas

Stayed 2 nights in Jan 2024
Response from Manager on 9 Jan 2024
Hello Jas,We are delighted to hear that you had such a wonderful experience during your stay at our hotel! We strive to provide exceptional service and it's always gratifying to receive positive feedback. If you have any further comments or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back in the future for another fantastic stay.

6/10 Okay

Deana

Travelled with family, Business traveller
Liked: Staff & service
The breakfast area was so small. It’s in a very small lobby. Only 3 tables and you have to walk side ways behind people sitting to get to the coffee and other breakfast items, then back track in the line after getting food. Night time clerk told us of all breakfast items to be served and then morning clerk said no we don’t serve those items. The bathroom needs updating. Bathroom door really needs cleaning and painted. Refrigerator made noises off and on all night. Bed area was clean and comfortable.
Stayed 1 night in Dec 2023
Response from Manager on 8 Jan 2024
Hello Deana, Thank you for sharing your feedback regarding the breakfast area and the bathroom. We apologize for any inconvenience you experienced. Your comments will be shared with our team for consideration. We're glad to hear that you found the bed area clean and comfortable. We appreciate your valuable input and hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Nathan

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Dec 2023
Response from Manager on 8 Jan 2024
Hello Nathan,We are thrilled to learn that you had an excellent experience during your stay at our hotel. We appreciate your positive rating and we are glad that we were able to meet your expectations. We strive to provide exceptional service to all our guests, and we hope to have the pleasure of welcoming you back in the near future.

6/10 Okay

Michael, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
I have always enjoyed staying at this property because they provided a very nice light breakfast ie… yogurts , danishes, cereals, fresh make-your-own waffles with syrup, coffee, teas, milk, and orange drink. My last two visits they have removed the yogurts and danishes. I personally believe permanently although when asked they say they are waiting on supplies. The staff has always been friendly and the beds comfy. Rooms are clean and spacious. Even with the reduced (included free) breakfast I am still a loyal customer!
Stayed 1 night in Dec 2023
Response from Manager on 30 Dec 2023
Hello Michael,Thank you for your feedback on your recent stays at our property. We appreciate your loyalty and are glad to hear that you find our staff friendly and our rooms comfortable and spacious. We apologize for the temporary absence of yogurts and danishes from our breakfast options. Our team is actively working on restocking these items and we hope to have them available for your next visit. We look forward to welcoming you back soon!

6/10 Okay

Joyce

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on 30 Dec 2023
Hello Joyce, Thank you for choosing our hotel for your recent stay. We appreciate your feedback and would like to invite you to reach out to us directly with any specific concerns or suggestions you may have. We strive to provide the best possible experience for our guests and would love the opportunity to address any issues that may have affected your stay. We hope to welcome you back in the future for a more enjoyable experience.

6/10 Okay

Janet

Business traveller
Liked: Staff & service
Stayed 2 nights in Dec 2023
Response from Manager on 28 Dec 2023
Hello Janet,We appreciate you choosing our hotel for your stay. We apologize if there were any inconveniences during your visit. Kindly reach out to us directly to share any specific feedback you may have, so we can address any concerns. We hope to have the opportunity to welcome you back in the future for an improved experience.

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Stayed 1 night in Dec 2023
Response from Manager on 28 Dec 2023
Dear Guest, Thank you for choosing to stay with us. We appreciate your feedback and would love to hear more about your experience. Please reach out to us directly so we can address any concerns you may have had during your stay. We hope to have another opportunity to serve you in the future.

10/10 Excellent

Christy, Redmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a cute little tucked away property that feels safe and away from traffic.
Stayed 1 night in Dec 2023
Response from Manager on 27 Dec 2023
Hello Christy,Thank you for choosing to stay with us and sharing your feedback. We're glad to hear that you enjoyed our peaceful location. Your safety and comfort are our top priorities. We hope to have the pleasure of welcoming you back in the future.

8/10 Good

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on 23 Dec 2023
Hello Cecilia,Thank you for choosing our hotel for your recent stay. We appreciate your positive rating and are delighted to know that you had a great experience with us. If there is anything else we can do to enhance your future visits, please don't hesitate to reach out to us directly. We look forward to welcoming you back soon.

6/10 Okay

stefanie

Travelled with partner
Liked: Cleanliness, staff & service
The hotel was ok. We stayed 2 night. No kleenex. Towels small and thin.
Stayed 2 nights in Dec 2023
Response from Manager on 19 Dec 2023
Hello stefanie, Thank you for choosing our hotel for your recent stay. We appreciate your feedback. We apologize for any inconvenience you may have experienced regarding the lack of kleenex in your room and the size and thickness of our towels. Your comments will be shared with our team for improvement. We value your input and hope to have the opportunity to welcome you back for a better experience in the future.

4/10 Poor

Daryl

Stayed 3 nights in Dec 2023
Response from Manager on 8 Jan 2024
Hello Daryl, We're sorry to hear that your experience at our hotel was not up to your expectations. We would appreciate it if you could reach out to us directly to share any specific feedback you may have, so that we can address any concerns and improve our services. We value our guests' opinions and strive to provide the best experience possible.

8/10 Good

Leslie

Business traveller
Liked: Cleanliness, room comfort
Good place for a quick stop over night, room was clean and spacious.
Stayed 1 night in Dec 2023
Response from Manager on 14 Dec 2023
Hello Leslie,Thank you for choosing to stay with us during your stopover. We're delighted to hear that you found our rooms clean and spacious. We appreciate your feedback and hope to welcome you back for another comfortable stay in the future.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was there to take my son to six flag magic mountain for his 6th birthday. He had a beautiful time, and the stay there was great.
Stayed 2 nights in Dec 2023
Response from Manager on 13 Dec 2023
Dear Guest,Thank you for choosing our hotel for your son's birthday celebration! We're delighted to hear that he had a wonderful time at Six Flags Magic Mountain. It's always a pleasure to be a part of special moments like these. We hope to have the opportunity to welcome you back soon for another memorable stay.

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay at this location frequently because of the complimentary breakfast. It’s always well stocked.
Response from Manager on 9 Feb 2024
Hello Michael,Thank you for your loyalty and for highlighting our well-stocked complimentary breakfast. We strive to consistently provide a satisfying experience for our guests, and we appreciate your positive feedback. We look forward to welcoming you back for another enjoyable stay in the future.

10/10 Excellent

Francisco

Stayed 1 night in Dec 2023
Response from Manager on 23 Dec 2023
Hello Francisco,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a great experience with us. If you have any further feedback or suggestions, please do not hesitate to reach out to us directly. We look forward to welcoming you back in the future.

4/10 Poor

Jin Bong

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Tissue box is empty, dryer is not working,very limited breakfast.
Stayed 1 night in Nov 2023
Response from Manager on 6 Jan 2024
Hello Jin Bong, Thank you for your feedback regarding the tissue box, dryer, and breakfast options. We apologize for any inconvenience these issues may have caused during your stay. We appreciate your input, and please know that we have shared your comments with our team for review and improvement. We hope to have the opportunity to welcome you back in the future for a more enjoyable experience.

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Nov 2023
Response from Manager on 2 Dec 2023
Hello Jose,We appreciate you taking the time to provide feedback on your recent stay. We regret to hear that your experience did not meet your expectations. We would like to learn more about your specific concerns, so please feel free to reach out to our management team directly. Thank you for bringing this to our attention.

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff
Stayed 1 night in Nov 2023
Response from Manager on 30 Nov 2023
Hello Mark,Thank you for your kind words regarding our clean rooms and friendly staff. We strive to ensure a pleasant stay for all our guests. We appreciate your feedback and hope to welcome you back for another enjoyable experience.

6/10 Okay

Emile

Liked: Cleanliness
Disliked: Amenities
perhaps OK for the money, but definitely 2 star.
Stayed 1 night in Nov 2023
Response from Manager on 29 Nov 2023
Hello Emile,Thank you for choosing our hotel for your stay. We appreciate your feedback and understand that you feel it may not have met your expectations. We strive to provide a comfortable experience for all our guests and we regret any inconvenience caused. We value your input and will take it into consideration as we continually improve our services.

6/10 Okay

Asmar

Stayed 1 night in Nov 2023
Response from Manager on 17 Dec 2023
Hello Asmar,We appreciate you taking the time to share your experience with us. We value all guest feedback and would love to hear more about your stay. Please reach out to us so we can address any concerns you may have had. We look forward to the opportunity to improve your experience in the future.

2/10 Terrible

Celeste

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The restroom was dirty with toilet paper inside like some one used. The room stinks, didn’t like it at all
Stayed 1 night in Nov 2023
Response from Manager on 26 Nov 2023
Hello Celeste,Thank you for sharing your feedback regarding your recent stay. We apologize for any inconvenience caused by the cleanliness of the restroom and the odor in your room. We strive to provide a comfortable and clean environment for all our guests and will address this with our housekeeping team to prevent such occurrences in the future.

4/10 Poor

Manuel

Travelled with family
Beds. Bad noisy
Stayed 1 night in Nov 2023
Response from Manager on 28 Nov 2023
Hello Manuel, Thank you for bringing this matter to our attention. We apologize for any inconvenience you experienced during your stay. We appreciate your feedback and will share it with our team for further improvements. Should you have any additional comments or concerns, please don't hesitate to reach out to our management directly.

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
upon arrival, the young lady in the office was so kind and knowledgeable. I appreciated her kindness.. the room and bed were very comfortable. We enjoyed the pool and the hot tub even in the cold weather. It was nice.
Stayed 1 night in Nov 2023
Response from Manager on 21 Nov 2023
Hello Amanda, Thank you for taking the time to share your feedback with us! We're delighted to hear that our staff provided excellent service and that you found the room and bed comfortable during your stay. We're pleased to know that you were able to enjoy our pool and hot tub despite the cold weather. We appreciate your kind words and look forward to welcoming you back in the future for another pleasant experience.

10/10 Excellent

Rex

Stayed 1 night in Nov 2023
Response from Manager on 18 Nov 2023
Hello Rex,Thank you for sharing your exceptional experience with us! We are thrilled to hear that you had such a fantastic stay at our hotel. Our team strives to provide top-notch service and we are delighted to know that we exceeded your expectations. We are always here to welcome you back for another memorable stay.

10/10 Excellent

Horatio, Valencia

Liked: Cleanliness, staff & service, property conditions & facilities
Room very clean. The only thing I don’t like was the cigarette smell. I guess that east my fault since I ordered a room without chinking if it was smoking or no smoking. Overall good place for the price
Stayed 1 night in Nov 2023
Response from Manager on 16 Nov 2023
Hello Horatio,Thank you for your recent stay with us. We appreciate your feedback regarding the cleanliness of your room. We apologize for any inconvenience caused by the cigarette smell. We understand that this may have been a result of your room being a non-smoking room. We value your patronage and hope to welcome you back in the future.

10/10 Excellent

Sabrina

Stayed 1 night in Nov 2023
Response from Manager on 2 Dec 2023
Hello Sabrina,Thank you for choosing our hotel for your stay! We're delighted to hear that you had a wonderful experience. We strive to provide exceptional service and are thrilled that we met your expectations. Should you have any further feedback or suggestions, please don't hesitate to reach out. We hope to welcome you back soon!

10/10 Excellent

Tom

Stayed 1 night in Nov 2023
Response from Manager on 2 Dec 2023
Hello Tom,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a fantastic experience with us. We appreciate your support and hope to welcome you back in the future for another outstanding stay.

10/10 Excellent

Warren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was good according to where we had to go the bathrooms can update some but it was safe an clean would stay there on my next trip
Stayed 5 nights in Nov 2023
Response from Manager on 9 Nov 2023
Hello Warren,Thank you for choosing our hotel for your recent stay. We appreciate your feedback regarding the location and cleanliness. We will take note of your suggestion to update the bathrooms. We hope to welcome you back for another pleasant stay in the future.

8/10 Good

Richard

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Manager on 9 Nov 2023
Hello Richard,Thank you for taking the time to rate your recent stay with us. We appreciate your feedback and apologize for any inconvenience you may have experienced. We strive to provide a positive experience for all guests and will take your comments into consideration for future improvements. Please don't hesitate to reach out to our management team directly to discuss your concerns further.

10/10 Excellent

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Manager on 9 Nov 2023
Hello Kimberly,Thank you for taking the time to share your rating with us! We are thrilled to see that you had such an exceptional experience during your stay. We strive to provide top-notch service and are delighted to know that we exceeded your expectations. We look forward to welcoming you back for another remarkable visit in the future.

2/10 Terrible

Sima

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was like sleeping on bricks the toilet was for kids bathroom
Stayed 1 night in Nov 2023
Response from Manager on 9 Nov 2023
Hello Sima, Thank you for sharing your feedback with us. We're sorry to hear that you found the bed uncomfortable and bathroom unsatisfactory. We value your input and take it seriously. We always strive to improve our guests' experiences, and we will certainly consider your comments as we continue to make enhancements.