Ratings based on 2,051 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
88% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Texas

Great Place.

Posted 26-Jan-2015
Pros: Everything.
Location: Great
Awesome. Employees were great. Food was delicious. Very pleased.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice business hotel.

Posted 23-Jan-2015
Pros: Internet is included. Dining facilities added downstairs. Gym is good.
Cons: Parking could be less expensive/free.
I have used this hotel on previous trips to LA. Solid and reliable in providing services to guests.
3 out of 5
by A verified traveller

Very loud airplane noise, otherwise fine.

Posted 19-Jan-2015
Pros: Location
Cons: Noise, mattresses
Great location to LAX, nice room. Extremely loud airplane noise - I was convinced the window must be open, but it wasn't. Mattress needs to be upgraded. Otherwise clean and convenient.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom UK

LAX Airport Hotel

Posted 16-Jan-2015
Pros: Staff, decor, free shuttle & proximity to LAX
Cons: Sound proofing
Location: Chosen as airport hotel after long trip from UK. Travelling to Vegas following day 5 nights > back to LA for Anaheim/Disney 20 miles away
There is only one thing that meant I did give this hotel 5* & that is because the soundproofing adjacent to the airport could be better. The hotel has addressed this b providing earbuds but double glazing would be better. The courtesy bus should ALWAYS have the destination we nearly missed it because our one didn't but we asked. Not really what you want after 15 hours of flight & travel/layover too. This is the negative. The hotel staff were pleasant & efficient. I had booked trip via a 'secret saver' as it was only for 1 night. I emailed the hotel directly asking for interconnecting rooms with one king & one queen room on a high floor. They had blocked the rooms exactly as requested. Brilliant (unlike a strip hotel in Vegas that did not honour any of my special requests on a 5 night stay when they have 2400+ rooms). Breakfast although not cheap staff were lovely. Food very good. Room decoration/comfort good standard, I would definitely be happy for an overnight stay at this hotel if the situation arose again. I had skipped Crowne Plaza from my short list on trip advisor but have no regrets of it being the chosen secret saver hotel. Recommended
5 out of 5
Recommended
for Everyone
by A verified travellerfrom paso robles, ca

The perfect travel night!

Posted 13-Jan-2015
Pros: Comfy beds, nice amenities, clean safe hotel.
Location: 2 blocks from the airport.
Just stayed one night while dropping off at LAX. Very close to airport but not too noisy from the planes. I was very impressed overall with the hotel and service. The welcome package in the room of rest, relax, and refresh products was superb and gave me an extra special experience with winding down at night. Great water pressure in the shower and clean comfy beds. Easy access free WIFI and good coffee in the morning. Great stay and I will do it again next time I have to deal with the nightmare of LA.
1 out of 5
by A verified traveller

Overall poor

Posted 13-Jan-2015
Stuff was rude...room lack microwave and refrig ....room cold and if u used the wall temp staff it would stay cold....room service 1/2 hour late and didn't care that they were late....had a much better stay on our vacation in less expensive hotel! Only good thing was shuttle to airport
5 out of 5
Recommended
for Everyone
by A verified travellerfrom newcastle aust.

ideal hotel for airline stopover

Posted 13-Jan-2015
Pros: staff, room, food, service
Cons: all good
Location: near to bus to santa monica & venice beach - lot cheaper than taxi
excellent stay in between flights, compfy room, good food
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 12-Jan-2015
The hotel is quite clean and tidy,and the price is suitable during the my travel.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel. Excellent staff. Perfect location.

Posted 11-Jan-2015
The hotel staff were very professional and polite. The rooms were quite and very cozy.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Delaware

Great location! Very modern.

Posted 08-Jan-2015
Room service was outstanding. Requests fulfilled each time in less than 5 minutes. Refreshing!