Ratings based on 2,371 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
89% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from melbourne

Nice overnight stay

Posted 02-Jul-2015
We had an early check in and late check out which was awfully nice of them! Thoroughly enjoyed the facilities. Comfortable room. Great sushi and pizza/pasta at the restaurants!
3 out of 5
by A verified traveller from australia

Good for a night after flying but otherwise not th

Posted 30-Jun-2015
Pros: Clean rooms
Cons: Fridge please and cheaper room service
Location: Lax, took us half an hour to Santa Monica
Staff are nice. Rooms clean, disappointed there was no fridge. Could hear some planes at night too.
1 out of 5
by A verified traveller

Posted 21-Jun-2015
受付の態度が悪い。ホテルに入ってるsushi barの日本人のウエイトレスと板前の態度が非常に悪い。
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 17-Jun-2015
We enjoyed our stay. Would recommend to a friend
4 out of 5
Recommended
for Everyone
by A verified traveller from New Jersey

4 Nite stay

Posted 11-Jun-2015
Pros: Close proximity to many things and also staff
Cons: Only thing we saw was the shower had a few flaws but otherwise no complaints.
We stayed here while visiting our son, daughter in-law and their brand new baby boy. They live in Santa Monica and we wanted place close to them and the airport. We were pleased beyond our expectations. Hotel staff was extremely pleasant, room was comfortable, clean and a great view. Easy access to highways and restaurants also our car rental. We are making this our go to hotel when ever in L.A.
4 out of 5
Recommended
for Everyone
by A verified traveller

rooms

Posted 10-Jun-2015
I stayed in room 542 four days prior and it was great , this time I stayed in 516 and the bed was not comfortable . The rest of the experience was first class
5 out of 5
Recommended
for Business Travellers
by A verified traveller from sarasota

Great travel break

Posted 08-Jun-2015
Pros: Location, staff, room were all excellent
Cons: Maybe a number system - like the deli - for getting the shuttle. A number of guests arrived much later than me but pushed in line.
Location: I didn't leave the hotel.
The location by LAX was perfect. I worried about the airplane noise but it was not a problem. All the staff were friendly and helpful. Shuttle service was prompt and efficient. I broke my stay from Auckland NZ to Sarasota, FL at this hotel and it was worth every penny. Food was good. A few fellow guests were loud in the dining room but that can't be blamed on the hotel. My room was spacious and well appointed.
2 out of 5
by A verified traveller from Gilroy, Ca

Dirty Room.

Posted 08-Jun-2015
Pros: Close to liquor store but that's it.
Cons: Prices are about 20% too high and the rooms need to be deep cleaned on a regular basis. We travel and this is near the lowest.
Location: Next to airport and there was a large group of air line staff. Other than that, nothing
Surface items such as counters and TV were clean but the sofa had large stains and the floor was dirty. I took a wet towel and laid it on the floor then stood and twisted on the towel, it came up black. For the price I would expect the rooms to be very clean and smell nice. Also, the cost of the food and drinks are too high. Two meals and 2 drinks for $72. ? Breakfast in the room $57?
3 out of 5
Recommended
for Everyone
by A verified traveller from Melbourne

Noisy Hotel

Posted 03-Jun-2015
The room is on the small side, with no mini fridge. The noise from surrounding roads and airport is to be expected considering the location however the union spruikers with their load speakers trying to get the lovely staff to join up was extremely annoying.
4 out of 5
Recommended
for Everyone
by A verified traveller from b

Close to LAX

Posted 01-Jun-2015
Friendly staff. Nice bar and food. Could hear airport from room, not sure it was double glazed.