Ratings based on 609 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great location!

Posted 09-Jan-2015
Room had a weird smell. Valet employees were awesome!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Québec

Super hôtel, très bien situé.

Posted 05-Jan-2015
Pros: Personnel très accueillant. 5 à 7 avec gracieuseté de vin. Tout est gratuit dans la chambre, sauf les boissons alcoolisées. Les chambres sont grandes.
Location: Grittith Park, Griffith Observatory, Universal Studios, Sunset Strip, Walk of Fame...
Nous avons passés 4 nuits à cet hôtel, entre Noel et le jour de l'an. Cet hôtel est situé au milieu de plusieurs sites d'intérêts. Si vous avez une voiture de location et désirez visiter Los Angeles, n'hésitez pas. Les fenêtres des chambres donnant sur le Sunset Blvd sont énormes, la vue est magnifique! Les enfants ont également adoré; des pommes vertes le matin, petites grignotines dans la chambre, des boissons gazeuses...
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 04-Jan-2015
Very clean, beautifully decorated, breakfast was excellent, nice complimentary wine, great staff
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Brooklyn, NY

Cool Place for a Family City Getaway

Posted 04-Jan-2015
Pros: Location, location, location Great staff, cool vibe
Cons: Bathrooms
Location: West Hollywood, Beverly Hills, Hollywood, and Century City just out your front door
We stayed for a week 12/26-1/2 with our two boys 15 and 12. The valet parking is pretty steep but the valets were very good and helpful, as was every person we encountered on the staff. The room was big enough, with two queen beds that were very comfortable and a great ninth floor view of LA from extra curtained-off bonus space near the window. The bathroom was adequate, but was the lowlight -- it was pretty small, with almost no counter space, and kind of a strange arrangement for the shower. It was abnormally cold, so we didn't get a chance to use the cool rooftop pool area which was one of the big draws of the place when we decided to try it. The breakfast (and food generally) was good, although the buffet was a little steep for what they provided. Room service was fast and the food was really good. The hotel is right on the Sunset Strip, next door to the Comedy Store, across the street from the House of Blues and right down the street from the Chateau Marmont, Laugh Factory, Whiskey a Gogo, Viper Room and Roxy, so I can see it being a good place for partying adults to stay. The hotel has lot of rock and roll history, from when it was known as the "Riot House" (look up the stories, including when Jim Morrison was kicked out and the Robert Plant "Golden God" line ripped off in Almost Famous). All in all, we'd definitely stay there again.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom guadalajara mexico

Posted 31-Dec-2014
Everything was perfect, I just think the valet parking service could be a little cheaper.
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent hotel and location

Posted 30-Dec-2014
Everything was perfect. Great location and amazing valet parking.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Long Island, New York

Quietly Elegant Hotel

Posted 29-Dec-2014
Location: The location is quiet, yet easy access to everything.
Great hotel in West Hollywood. The staff go out of their way to be friendly and helpful. The beds are so comfortable. The room is clean. Dinner at the hotel restaurant was excellent, the rooftop pool was relaxing and enjoyable. Really good coffee in the lobby in the morning. I was a very happy traveler. It's all good!
3 out of 5
by A verified traveller

Not bad for price

Posted 28-Dec-2014
Decent hotel for the price. There could be much traffic on Sunset blvd. Room was clean but seemed dated with cosmetic update. Room facing Sunset blvd has great view but can hear traffic.
5 out of 5
Recommended
for Couples
by A verified travellerfrom Sydney

Exceptional Service Quality Hotel

Posted 08-Dec-2014
We received such onderful service from the Hotel's staff right from check-in until check-out. We were given a free room upgrade upon arrival and were given thoughtful and significant information about the hotels facilities right away with a complimentary glass of wine. The quality, size and cleanliness of the hotels room were excellent and as such we would highly recommend this hotel to anyone looking to stay in West Hollywood!
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel with LA views

Posted 05-Dec-2014
Great hotel with good views to the south and a great roof top pool