Ratings based on 60 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller

Posted 05-Nov-2014
Cons: Lobby staff especially at night.
No lobby and doesn't seem safe at night. Better to stay at the Courtyard next door
Comment from Hotel Management
22-Nov-2014 by Rosa, Hotel Management
Thank you for your feedback. Our sister property accross the parking lot does provide a spacious lobby and both hotels share not only lobby space, but the Bistro restaurant and pool as well. We hope to be of service to you again in the near future. Thank you for staying with us.
4 out of 5
Recommended
for Couples
by A verified traveller

TownPlace in Farmingdale

Posted 01-Sep-2014 on Hotels.com
The hotel is well furnished and beautiful. However, the staff did not enchant me: they charged me for the TV, which I did not use; they got into an argument with me about free breakfast and paid breakfast about which they did not make a distinction when I was checking in.
5 out of 5
Recommended
for Families
by Jess

This traveller left a rating score only Posted 26-Aug-2014 on Hotels.com
3 out of 5
Recommended
for Everyone
by A verified travellerfrom odessa n.y.

Nice hotel close to airport

Posted 19-Aug-2014
The basic hotel, clean and nice staff. The only draw back no pool or hot tub
Comment from Hotel Management
19-Aug-2014 by Rosa, Hotel Management
Thank you for staying with us. We share the Courtyard's indoor pool. Courtyard is our sister property located in the same parking lot. I'm so sorry that you were not aware! We hope to see you again in the near future.
4 out of 5
Recommended
by A verified traveller

close to a few of sights we wanted to see

Posted 12-Aug-2014 on Hotels.com
It was very short, wish I had stayed longer.
3 out of 5
by A verified traveller

Nice hotel but could be better

Posted 14-Jul-2014
Pros: Great AC, soft bed, Friendly staff
Cons: The smell in the hallway
The hotel is very nice form the outside and staff was very welcoming as soon as I stepped in. But the hotel was not what I expected. When I first got off the elevator in the hallway leading to my room there was an odd smell I couldn't identify. I thought maybe someone was cooking but the smell stayed the entire duration of my stay. Then when I entered my room it was smaller than I expected, didn't have a full stove like pictured on the Expedia photos (may not have been the same type of room I booked but I assumed it was), odd TV placement, and the queen bed was rather small. But once I was settled in the room was rather nice. Overall a nice place but lacking.
Comment from Hotel Management
18-Jul-2014 by Rosa, Hotel Management
Thank you for your feedback regarding your stay. It is this feedback which enables us to work toward our goal of continual mprovement and flawless guest stays. I have shared your comments with our Housekeeping Manager and our staff, so we can identify solutions to your concerns. I'm hopeful you have the opportunity to try our hotel again in the future, so we can demonstrate the "better" side of us. Thank you for your nice comments regarding our staff, soft bed and great AC! We look forward to welcoming you back in the near future.
5 out of 5
Recommended
for Personal Event
by A verified traveller

Great Place to Stay

Posted 19-May-2014 on Hotels.com
The Suites were great and the staff was amazing. They were very pleasant and helpful. I liked being able to use all the amenities at both the Suites and Courtyard, that was a BONUS! THANKS!!!
5 out of 5
Recommended
for Everyone
by A verified traveller

very friendly staff!

Posted 17-May-2014
pleasant one-night stay, convenient to have "sister" hotel across the parking lot for shared amenities
5 out of 5
Recommended
for Business Travellers
by David GReenfrom Glen Rock NJ

Nice

Posted 14-May-2014 on Hotels.com
Room was clean, all of the mechanicals worked. Nice kitchen area if your wanting to feed yourself instead of going to restaurants every day.
5 out of 5
Recommended
for Personal Event
by A verified traveller

Easy access to main highways.

Posted 12-May-2014 on Hotels.com
Everything about our stay was great. The room and everything in it seemed brand new. Easy access to main highways.