Ratings based on 213 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
83% of guests recommend
3.6 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller from PA

Not a restful experience

Posted 18-Aug-2014
Pros: Not much, as you can see from above. The staff were pleasant and helpful. It was convenient to have breakfast items in the lobby n the morning.
Cons: I don't know. I guess it proves the adage, "You get what you pay for." Lesson learned.
Location: Location was convenient to our plans.
The room was very crowded--even the bathroom. No room for 2 people to move around. Air freshener was overpowering, and problematic for people with allergies. The tv in the room next door was on all night,making it impossible to sleep. The mattress was uncomfortable and noisy when you moved. The amenities were bare miinium & the quality of towels, tissues, etc. was poor. I would not stay here, or in a Rodeway Inn, again and would not recommend it to anyone.
1 out of 5
by A verified traveller from N.Y.

Posted 04-Aug-2014
I did not realize most of the rooms were rented out SECTION8 ....the room was filthy,bad service and I can go on..................................I would never recomend this place to anyone!!!
1 out of 5
by A verified traveller from syracuse ny

what a dump

Posted 19-Jun-2014
Pros: not a thing
Cons: a bull dozer
Location: no time to find out
looked nothing like the on line pictures. Killed two cockroaches within 3 minutes of entering room. immediately checked out. Shame on Expedia for even booking anyone in this place
4 out of 5
Recommended
for Everyone
by Jerry from Westchester County

It's okay.

Posted 16-Jun-2014
Cons: Highter wattage bulbs in the lamps
Adequate. Not much to the continental breakfast. Coffee and juice are provided by machines. An attendant is on hand to assist if needed and to replace items. The room's phone message light blinks all the time. The desk clerk could not turn it off. According to the clerk, the phone light is supposed to blink all the time to indicate that it is working.
4 out of 5
Recommended
for Everyone
by pete

convenient

Posted 09-Jun-2014
a little pricey, but that's NY. close to airport and train
Comment from Hotel Management
11-Jun-2014 by uzair, Hotel Management
Dear Mr. Pete, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Property CHI uzair rodeway inn
5 out of 5
Recommended
for Everyone
by A verified traveller

nice hotel for the price

Posted 05-Jun-2014
quiet place, and had a good nights sleep, was easy to get to hotel
Comment from Hotel Management
11-Jun-2014 by uzair, Hotel Management
Dear Guest. Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Property CHI uzair rodeway inn
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 02-Jun-2014
Fine experience. Room was small but adequate for just a sleep over and out the next day.
Comment from Hotel Management
02-Jun-2014 by uzair, Hotel Management
Dear Guest, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Kind Regards, Property CHI uzair rodeway inn 6315886800
1 out of 5
Recommended
for Business Travellers
by A verified traveller

Worst hotel ever

Posted 28-May-2014 on Hotels.com
Extreme bad smell in the room, it was totally a smoking room and that the staff have sprayed something horrible which I cant even tell did it make it worse or better. Bathroom unacceptable, the fan in there just attract even more smell
Comment from Hotel Management
02-Aug-2014 by uzair, Hotel Management
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Property CHI uzair
1 out of 5
Recommended
for Business Travellers
by A verified traveller

Posted 21-May-2014 on Hotels.com
Comment from Hotel Management
02-Aug-2014 by uzair, Hotel Management
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Property CHI uzair
5 out of 5
Recommended
for Business Travellers
by A verified traveller

Plain and perfect!!

Posted 20-May-2014 on Hotels.com
the building is a little old but the rooms are renovated and beds are very comfortable -no complaints whatsoever. Staff was extremely helpful and nice
Comment from Hotel Management
02-Aug-2014 by uzair, Hotel Management
Dear Guest, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Kind Regards, Property CHI uzair rodeway inn 6315886800