Ratings based on 260 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller

Posted 05-Jan-2015
Small suite and never got towels asked for. Bad smell in hallway. Was never told about breakfast.
Comment from Hotel Management
07-Jan-2015 by Lauren Kemler, Hotel Management
Dear valued guest, Thank you for taking the time to share your thoughts regarding the concerns with your stay. We appreciate you bringing it to our attention. We will share your message appropriately with our management team. We hope to have you as a guest again in the future. Warm regards, Lauren Kemler General Manager
Comment from Hotel Management
07-Jan-2015 by Lauren Kemler, Hotel Management
Dear valued guest, Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience for each guest. We appreciate you bringing it to our attention. We will share your message appropriately with our team. We hope to see you again in the future. Warm regards, Lauren Kemler General Manager
5 out of 5
Recommended
for Everyone
by A verified travellerfrom San Francisco Bay Area

Great Hotel & Friendly Staff

Posted 22-Oct-2014
Pros: Everything
Location: We were here so we could attend a family wedding in Wading River NY
Felt like I was at home. Room was clean, bed was comfortable. People were helpful and friendly. Loved the full American breakfast and the delicious coffee. Always want to stay at a Residence Inn!
Comment from Hotel Management
29-Oct-2014 by Lauren Kemler, Hotel Management
Dear Linda, I would like to take this time to thank you for your review of our property. I’m so happy to hear that our associates took great care of you during your stay! Our goal here is to make you always feel like you are at home and I’m pleased to see we did just that. It is great to hear you enjoyed our plentiful breakfast and most of all the Residence Inn’s are the perfect fit for you. We hope to have you as our guest again in the future. Yours in hospitality, Lauren Kemler General Manager
5 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 16-Oct-2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified travellerfrom ny

Very nice clean hotel.

Posted 08-Oct-2014
This hotel was very nice and clean for an overnight stay. The staff was very nice and accomdating. I had forgotten toothpaste in my overnight bag and they gladly gave me a small tube free of charge. The kitchen came in handy to warm up my food.
4 out of 5
Recommended
for Personal Event
by Almost Perfect

Helpful,friendly staff!

Posted 08-Oct-2014 on Hotels.com
Great location with a knowledgeable/helpful staff regarding the local area. Clean rooms, pool wasn't bombarded with kids, and the full kitchen is always a necessity when I travel. The only negative, was that my microwave was cracked upon arrival. When I notified them, I was thanked and told it would be replaced once I checked out. Would've been nice if they offered to switch me to another room or to even check if one was available.
Comment from Hotel Management
03-Jan-2015 by Lauren, Hotel Management
Dear valued guest, I would like to take this time to thank you for your review of our property. I’m so happy to hear that you had a nice stay with us. I’m glad to know our pool was relaxing and room cleanliness great! I would like to take this time to apologize for the microwave in your guest suite. We see that there is room for improvement based on your feedback. I have spoken to the front office to make sure they always offer to move our guest’s room when incidents like this take place. We hope that we see you again in the future. Yours in hospitality, Lauren Kemler General Manager
5 out of 5
Recommended
for Couples
by Davidfrom Carmel, NY

Great hotel

Posted 03-Oct-2014 on Hotels.com
Hotel is new and the staff was very friendly.
5 out of 5
Recommended
for Personal Event
by Marianne Mfrom Boca Raton, FL

I enjoyed my stay tremendously!!!!!

Posted 03-Oct-2014 on Hotels.com
Service was excellent from desk to food service to housekeeping. Friendly, helpful staff. Excellent breakfasts with requests granted. Complimentary dinners served Monday thru Thursday evenings. Guest laundry room clean and so helpful. Room was like an apartment. I wished I could have lived there! 16 Theatre Movies across the parking lot and 5 restaurants in shopping center. So convenient. I recommend it completely and give it 10 stars!!!!!
Comment from Hotel Management
03-Jan-2015 by Lauren, Hotel Management
Dear Marianne, Thank you so much for your excellent review of our property. I shared your review with our associated and it truly made their day! We strive to deliver outstanding service and to always take care of our guests like they are family. I’m please to see you enjoyed all of our hotel offerings from breakfast to social. We do hope you get to stay with us again in the future. Warm regards, Lauren Kemler General Manager
5 out of 5
Recommended
for Families
by Ann Marie

This traveller left a rating score only Posted 01-Oct-2014 on Hotels.com
5 out of 5
Recommended
for Families
by A verified travellerfrom Atl, GA

Long Island Stay Near Family & the Beach (Atl,GA)

Posted 29-Sep-2014
Pros: Location, logistics, cleanliness.
Location: Options available but necessitated a drive.
Good overall experience due to location of the Inn near family and the beach/ocean. Breakfast and social each day provided a meal when time was very limited on my part to scout for meals in a city foreign to me. Full kitchen beneficial to my stay as well. The room was very clean and staff were very accommodating. Front desk helpful during check in and all during my stay.
Comment from Hotel Management
29-Oct-2014 by Lauren Kemler, Hotel Management
Thank you for your wonderful review of our property. I am so glad to see you enjoyed your stay with us. I was happy to hear that you were able to take advantage of our convenient location and great amenities. Our associates take pride in providing a memorable guest experience and hearing your review made their day! We look forward to your next stay with us! Warm regards, Lauren Kemler General Manager
5 out of 5
Recommended
by A verified traveller

Posted 19-Sep-2014 on Hotels.com
The room was very comfortable and clean. I would highly recommend this hotel.