BBQ/picnic Area

Reviews of Residence Inn by Marriott Long Island Holtsville

3 out of 5

Reviews

8.8

Excellent

Rating 10 - Excellent. 489 out of 815 reviews" "
Rating 8 - Good. 210 out of 815 reviews" "
Rating 6 - Okay. 59 out of 815 reviews" "
Rating 4 - Poor. 33 out of 815 reviews" "
Rating 2 - Terrible. 24 out of 815 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

william

Travelled with family
Liked: Staff & service, property conditions & facilities
Great staff, quick and easy check in
Stayed 1 night in Mar 2024

8/10 Good

Steven

Liked: Cleanliness
Stayed 2 nights in Feb 2024

6/10 Okay

Elizabeth

Travelled with family and small children
Liked: Cleanliness, staff & service
Overall good experience however, pool was chilly even when i was ensured it was warm. I also just didn't appreciate the staff using all luggage carts to move boxes for their renovations so I had to carry everything.
Stayed 1 night in Feb 2024

8/10 Good

david

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were nice. Breakfast was terrible. Couldn't eat anything.
Stayed 3 nights in Feb 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place

10/10 Excellent

Brianna

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was SO HELPFUL at check-in and through every step of our stay during the time we were there. They went above and beyond to make sure our stay was very comfortable and we felt well taken care of.
Stayed 3 nights in Sep 2023

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great experience
We booked last minute since we were a bit far away from home. Hotels with kitchenettes have become a must for the wife and I. I love having a large fridge and having a 1 year old, the stove is always handy.
Stayed 1 night in Dec 2023

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Marian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel suites with kitchen facilities , very clean and convenient drive to SBU , the only con with this is the parking fee of $13)/ night inclusive of taxes) .
Stayed 1 night in Nov 2023

10/10 Excellent

Miguel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Why do guests pay for parking
Stayed 2 nights in Nov 2023

10/10 Excellent

Jose L.

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff.
Stayed 1 night in Nov 2023

8/10 Good

Robert, Stafford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

Amy

Travelled with family
Disliked: Staff & service
Awful stay
One of the worst experiences I have ever had at a hotel. Check in was easy and the room was decent. There was a room air conditioner that was hooked up to the window, and there were gaps so the cold air was coming in the room and the room was freezing, there were no extra blankets for the sofa bed, people were running up and down the halls, screaming and yelling all night, people tried to get into our room multiple times, you could hear everything that was happening outside due to the window cracked open. We tried to contact the front desk during the night on multiple occasions and the phone just rang. I wouldn’t recommend staying at this location.
Stayed 1 night in Oct 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Marian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home
Great location , came to visit our daughter from SBU for a few days and this hotel was the perfect fit for us . She was able to enjoy home cooked meals from home , I love their suites with kitchen amenities .very clean and spacious . Will definitely stay here again
Stayed 3 nights in Oct 2023

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Bed and Pillows were hard. A lot of Traffic Noise could be heard
Stayed 1 night in Oct 2023

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a first time in the area for us and we were a little hesitant to book a week long stay at the property, but boy were we happy we did!!! First off, the staff were A-1 tip top! They were attentive and helpful, and made our stay so comfortable we extended it by two extra days rather than moving to a new hotel. From check in, through an extension, until check out, the staff made our stay absolutely wonderful and did an amazing job at customer service! I cannot speak highly enough of the job they did! I travel extensively and wouldn't hesitate to recommend this hotel to any traveler coming to this area. Easily one of the better attended hotel stays I've had in years, and I'm not one to easily sing praises. The continental breakfast was good, and even the maintenance staff was awesome when our sink leaked a tiny bit.
Stayed 1 night in Oct 2023

10/10 Excellent

Yiyoung

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Highway.
Stayed 2 nights in Oct 2023

10/10 Excellent

Aaron

Stayed 1 night in Sep 2023

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the swimming area, which had a whirlpool. The jets on the whirlpool were strong which really helped soothe my aching muscles while traveling. The staff was friendly and courteous. The hotel, room, and grounds were clean and well taken care of. I would definitely stay at this hotel again. :)
Stayed 1 night in Sep 2023

10/10 Excellent

Martin, Bowie

Charged 12$ for parking. It was not a city hotel not appropriate
Stayed 2 nights in Sep 2023

8/10 Good

martine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, but beware the fee for parking!
Great rooms, mostly friendly people at the desk, but having to pay for parking? In a place that's a commercial area with plenty of parking? My advice, forgo parking next to the hotel and explore the alternative lots.
Stayed 3 nights in Sep 2023

10/10 Excellent

Johnpaul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Debris throughout the landscaping
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flawless!
Flawless experience.
Stayed 1 night in Sep 2023

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. Staff was friendly and accommodating with early check in.
Stayed 1 night in Sep 2023

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

joan

Disliked: Cleanliness
Stayed 3 nights in Sep 2023

10/10 Excellent

John

Stayed 1 night in Sep 2023

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, full kitchen. Nice 👍
Stayed 2 nights in Jun 2023

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

2/10 Terrible

ryan

Stayed 1 night in Aug 2023

10/10 Excellent

Joseph, Matawan

Liked: Cleanliness, staff & service, property conditions & facilities
The room was perfectly laid out and spotless , the front desk staff was super helpful and the hotel was conveniently located.
Stayed 1 night in Aug 2023

10/10 Excellent

moises

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

10/10 Excellent

Taylor

Stayed 2 nights in Jul 2023

6/10 Okay

Anton

Liked: Staff & service
On site store hours are unsatisfactory and never anyone at front desk during later hours. Coffee only served during breakfast and not all day as advertised. All entrances and exits filthy with hand prints and dirty glass. Never cleaned during a three day stay. Seems as though a lot of displaced people staying there for extended periods of time which explains hallways being filled of offensive cooking odors which seep into the rooms. Not a value for the price.
Stayed 3 nights in Jul 2023

10/10 Excellent

Yiyoung

Liked: Cleanliness, staff & service, property conditions & facilities
All good.
Stayed 1 night in Jul 2023

4/10 Poor

Anastasia

Travelled with family
Disliked: Staff & service
Stayed 4 nights in Jul 2023

8/10 Good

SHELBY

Travelled with partner
Liked: Cleanliness
Room/suite was quite good, spacious and quiet.Problem was they charged me for parking w/o ever mentioning the fee. Instead, they hand you a "pass" to place on your dash that has in fine print, a statement of the cost. Theyy also tried to charge me a 14 dollar "data fee." Underhanded crap. Soured an otherwise pleasant experience.
Stayed 3 nights in Jul 2023

6/10 Okay

Tia

Stayed 1 night in Jul 2023

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

Djane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

johnr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfaction
Place is always extremely clean and quiet
Stayed 1 night in Jun 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
If there was anything to dislike, fy me it's the cost.
Stayed 2 nights in Jun 2023

8/10 Good

Melissa

Stayed 3 nights in Jun 2023

10/10 Excellent

Antoinette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

4/10 Poor

Michele

Travelled with family, Travelled with pets
Disliked: Property conditions & facilities
I was disappointed in the upkeep of the room. I had requested several upgrades online and was traveling with my dogs. We arrived 1 hr early and were told the room was unavailable then. Understood; Betty at reception advised that I return within 20 min to check on the room. While I was waiting, Renee (I'm assuming a part of the maintenance) 2 advised Betty that this room was smelling weird & mentioned perhaps it should be aired out and not sold. She said the hotel was sold out, and it would be challenging to find another. Funny enough, it was my room. Since I had been sitting there, Betty asked if I wanted to check the room's smell to see if I was okay with it. The room did smell, but I felt a bit pressured to accept it. I also was placed on the 1st floor when I had requested a top but was only told once I got there that pet-friendly rooms were on the 1st floor. Note I had called to confirm my needs before checking in. The smell started to fade (not much), but there WAS another smell: stale cigarette smoke. As a Cancer Survivor, it makes me uncomfortable and risks my health. Unnerving as well when I was in a room that smelled like smoke and on the 1st floor with everyone's was a bit disappointed in the room's upkeep. In addition, the price for the weekend was over $500 due to the pet and parking fees. That is an exuberant amount for accommodations that were not advertised. I am not sure if this is how people who have pets are accommodated.
Stayed 1 night in Jun 2023

10/10 Excellent

Lynn M.

Travelled with partner
Friendly service, clean good variety for breakfast
Stayed 1 night in Jun 2023

10/10 Excellent

John

Stayed 1 night in Jun 2023