Ratings based on 240 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom CT

Great amenities, excellent staff! A little noisy

Posted 21-Apr-2015
Pros: Excellent rate; great staff; they went the extra mile for us; indoor pool and hot tub; easy on and off LI Expressway.
Cons: They had a pipe burst this winter, so there were some issues with water stains and signs all over; noisy refrigerator at night.
Location: This is Long Island - there are TONS of Italian and Pizza places nearby, but traffic is horrible.
For the price, we got an excellent suite and wonderful amenities. However, the refrigerator in the room was a little noisy, but I sleep like a log, so it only annoyed my wife :-P The staff was very accommodating, especially when we ordered out pizza and I, in my infinite clumsiness, spilled my wife's salad dressing all over the kitchenette floor. The desk clerk got extra dressings out of the kitchen for my wife (ones she actually liked better!), and I got to sleep in the bed that night instead of in the car!
4 out of 5
by A verified travellerfrom Garden City, NY

Great

Posted 13-Apr-2015
Breakfast could stay open until 11am on Sundays. But the hotel overhaul is excellent
5 out of 5
Recommended
for Everyone
by A verified traveller

Easy business hotel

Posted 09-Apr-2015
Pros: Location, kitchen and working space.
Staff were helpful, room was comfortable and provided a good work environment. Good location and easy access to meet my needs.
2 out of 5
by A verified traveller

Over promised

Posted 06-Apr-2015
Looks nice on the outside. Claim to be a "suite" hotel. Not all rooms though. Had to beg for everything. Rollaway, blanket for roll away, light bulbs out (3). Really dirty shower. Air conditioning didn't work and when it finally did was so loud it kept us up. Staff at a loss to help out. Thought a box of chocolates fixed all problems!!!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom ny

Great

Posted 29-Mar-2015
Would highly recommend this hotel. Could not find fault with anything
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Chicago, il

Feeling like home

Posted 27-Mar-2015
Location: Easy access to everything that we did.
Our room was clean, bright and confortablhen e. It was like being at home. Great kitchen area, confortable bed, but the pillows I will have to say were a bit to mushey for me. Had questions and staff was on hand to answer them. Pool area was great and grandchilden enjoyed it. On our next visit back to the area, will again stay here.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 26-Mar-2015
Location: Not much to do nearby, but the Plainview Diner was a good place to eat.
The hotel is very nice and the room is spacious. I had one issue with pillows...no real firm ones available, only soft or feather. Else, it was great. Breakfast was very good and nice area.
3 out of 5
by A verified travellerfrom Plainview

Yikes!

Posted 16-Mar-2015
Pros: Location and the rooms were a nice size.
Cons: Hallways were a mess. They could have provided advanced warning that a pipe had burst weeks before I arrived.
I checked into my room in the morning, left for the day and when I came back and saw a do not disturb sign on my door I knew something was off. Turns out while I was out for the day, the gave the room to someone else. Certainly not what I would expect from Hilton hotel.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom maine

Nice Hotel, able to access many different highways

Posted 21-Feb-2015
Pros: Location, staff and cleanliness.
Cons: Having a footrest or ottoman in living room and more towel racks to keep towels off floor to dry.
Location: Shopping , restuarants and hockey arena
Central to many food and shopping areas as well as entertainment facilities. Hotel very clean and although breakfast time was very crowded for the 2 weekend mornings but staff worked really hard to constantly replace all the food, dishes and silverware.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom NC

Good location. Nice, clean hotel. Great amenities.

Posted 03-Feb-2015
Very happy we stayed here & would stay again. Very good free breakfast each morning and free dinner Monday-Thursday.