Ratings based on 295 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

I would still shop around.

Posted 04-Mar-2015
Pros: I loved that the smell, look & feel of the hotel was clean as soon as we walked in. The staff when we arrived were friendly, social & welcoming.
Cons: The mattresses dipped in the middle. The ck-out clerk was nothing to be desired; she should've stayed hm. Include continental breakfast.
Location: The location was good for the event we were all in state to attend.
Loved the look, smell & feel of cleanliness as soon as we walked in to hotel. Ck-in staff was social, welcoming & friendly. Surprised that the mattresses weren't replaced since they dipped so much in the middle. Also surprised that the bathroom didn't have an exhaust. Although it was an oversight on my part that breakfast buffet was extra, I think it should be included considering the cost of the rm. Otherwise, for that price, we could've gone to diner & had more than a continental breakfast. Ck-out clerk was a handful. Although I was turning in 2 separate rm cards, she didn't bother w/ them, yet couldn't find the other rm on her computer...nor under my name. She blamed Expedia since that's how I booked them, which I don't even know what that had to do w/ anything. I was about to tell her to refund the 1 rm then since she couldn't find it, but then she advised that there would be no charges on the card I provided @ ck-in. I reminded her that there shouldn't be since I pd for the reservations a mth ago. Her reply? "I know! That's what I just said!" If she didn't feel like being @ wk, then she should've stayed hm. Her attitude was horrible & caused whatever pleased feelings I initially felt about the hotel. This is why I would hesitate to recommend this place & would sooner advise ppl to shop around.
5 out of 5
Recommended
for Everyone
by A verified traveller

Very nice hotel! Staff was friendly and helpful!

Posted 25-Feb-2015
It should be a 5 star hotel! We will definitely return next year!
4 out of 5
Recommended
for Everyone
by A verified traveller

Great place to stay!

Posted 22-Jan-2015
Excellent hotel...will definitely reserve again!! Had a great experience!!
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 30-Dec-2014
Very good, professional staff and large room, great vaule for the money!
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Dominican Rep.

Nice staff and hotel

Posted 24-Dec-2014
I came for my son's graduation, I needed to change my clothes after a long trip so I asked if I could do early checkin and told them that I was willing to pay but they allowed me to do it without charging me. I really appreciated that. I definitely recommend it.
5 out of 5
Recommended
for Families
by maria

This traveller left a rating score only Posted 21-Dec-2014 on Hotels.com
5 out of 5
Recommended
for Families
by A verified traveller

Posted 08-Dec-2014
The staff was courteous, the room was clean and that made for a great experience. In the end, a kind word and doing just a little extra for your guests makes the day. Good job.
5 out of 5
Recommended
for Couples
by Lesterfrom Lake Worth, Florida

Hotel review

Posted 30-Nov-2014 on Hotels.com
We were there to visit during the Thanksgiving holiday. Only thing - we would have liked breakfast included.
5 out of 5
Recommended
for Couples
by Donald

This traveller left a rating score only Posted 25-Nov-2014 on Hotels.com
4 out of 5
Recommended
for Families
by A verified traveller

Like this better than Marriott

Posted 25-Nov-2014 on Hotels.com
I used to stay at the very tired Melville Marriott. This is newer and brighter. It has a smaller scale and is cozy without losing the benefit of a restaurant, nice fitness center and pleasant staff.